PYMNTS

JANUARY 14, 2021

That's particularly true for smaller organizations with fewer resources and a lack of internal expertise to develop proprietary apps and other solutions. The adoption of multiple platforms is giving rise to so-called "app fatigue," and the challenge of integrating these technologies with each other is not always easily overcome.

Data 175

Data Analytics User Experience Technology 175

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem. About The Tracker.

Report 206

Report Los Angeles Fraud Utah 206

Bobsguide

JUNE 3, 2022

WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs?

Innovation 147

Innovation ATM Software Policies 147

FICO

MARCH 6, 2020

We help customers speed up time to compliance by 50%, with lower implementation and maintenance costs and fewer IT and project resources. In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

Insights on Business

JUNE 14, 2017

They rapidly leverage technology to compare options such as prices, features, and banking reputation when purchasing products and services. More than ever – millennials seek customized experiences without a corresponding increase in prices. These banks are deploying advanced technology and becoming cognitive.

Marketing 156

Marketing social media Millennials Customer Experience 156

PYMNTS

JULY 31, 2019

Cross-border transactions remain difficult to navigate due to the various regulations and technologies available in different countries. Payments providers like Visa are focusing on solutions that increase speed and security for companies and individuals moving money between countries, while still offering seamless user experiences. “I

Payments 144

Payments blockchain Kansas Security 144

PYMNTS

MARCH 24, 2020

Not surprisingly, there’s been an evolution over the past several years as the roster of providers and technologies has changed. Alternatively, perhaps these software firms and marketplaces might opt to partner with a provider that offers payments technology — or outsource that functionality altogether to an acquiring partner.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

OCTOBER 7, 2016

Technology has brought transparency and speed to financial interactions, including those between banks and their customers. But must everything be at arm’s length, a technology-enabled hit-and-run where banking is ruled by apps and apps alone?

Digital Banking 193

Digital Banking social media User Experience Technology 193

PYMNTS

JULY 14, 2016

Large, prominent banks typically have more resources, bigger customer bases and more experience working with consumers and financial markets. Stalf emphasized the importance of Number26’s foundation in technology, which he said allows the bank to be more receptive to customer feedback and build a better offering. “So

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

Celent Banking

NOVEMBER 12, 2014

The promise of these new start-ups was a drastic improvement on customer experience, ditching traditionally stale financial services with improved digital offerings, social media integration, and a familiar/casual communication style. There aren´t many neo-banks, but digital channels start-ups are numerous.

social media 232

social media Customer Experience Branding Mobile 232

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

South State Correspondent

JULY 19, 2023

If you ever complained that your bank marketing department was under-resourced, this article is your pathway to explosive productivity. Understanding the concepts of good coding, customer experience, film, art, advertising, and branding will still be required. These tools can give a bank marketing team of five the power of 20.

Marketing 195

Marketing Training Video Tools 195

PYMNTS

OCTOBER 13, 2020

And, ‘Do we have the resources to do it? Because now it’s absolutely needed versus before it was just desired … the best treasury people talk to our customers about process.”. Technology, he added, is simply a way to support or augment new approaches to process. Do we even have the mindset to do it?’

Fintech 190

Fintech Payments Customer Experience Examples 190

ZootBlog

JANUARY 7, 2016

Consumers’ use of technology—from mobile to wearables—is driving change across many industries as businesses adapt to how their customers want to engage with them. It enables banks to place their customers at the center of the business, focus on digital channels and the user experience, and develop an omnichannel strategy.

User Experience 79

User Experience Security Community Innovation 79

FICO

DECEMBER 20, 2022

Financial institutions (FIs) are not letting fraud trends like scams fade into background noise, but fraud awareness is rising among customers and both the banks and customers are eager to mitigate as much as possible. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security.

Fraud 52

Fraud Payments South Carolina Compliance 52

PYMNTS

JUNE 24, 2016

Through an effort to embrace technology and make a pivot to digital, Netflix was able to break out of its rut and bring customers a disruptive offering: digital delivery and streaming media across a variety of media — essentially taking manual out of the equation. Billtrust’s Payment Cycle Management is one such solution.

Cards 109

Cards System Payments Technology 109

Banking 2020

MARCH 12, 2015

Some technology buzzwords become so embedded in the lexicon they reach cliché status at warp speed. As financial services providers and financial institutions, we’re not really in the business of technology—it enables what we do, but it’s not what we do. It’s a boon for the user and a nightmare for the in-house IT folks.

ATM 40

ATM Retail Mobile Atlanta 40

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JANUARY 8, 2019

This is more conceivable thanks to the proliferation of FHIR (Fast Healthcare Interoperability Resources) technology, which looks to increase interoperability among hospitals, physicians, and other relevant parties. to deliver better experiences. The ResearchKit 2.0 update released new tools heavily focused on audio tooling.

Apple 78

Apple Data Industry Study 78

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Robert Armiak (CEO).

Video 40

Video Mobile social media Analytics 40

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Why it’s a must-see: Apex will demonstrate the speed and simplicity through which customers can open accounts, fund them, and place trades.

San Francisco 12

San Francisco Video Fintech Data 12