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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. To provide these elevated customer experiences, businesses should consider the opportunity to implement Augmented Reality (AR) into the commerce experience.

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GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

Mobile 294
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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?

Community 275
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UI/UX: What is it and Why you Should Care

Jack Henry

Part 1: What is UI/UX and why is it important? By now you’ve heard of UI/UX. UI/UX belongs to the larger descriptor, design, which further complicates this post because that term is often broadly used and hard to define. website design customer experience mobile app'

UX 60
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How Headless Commerce Can Level The eCommerce Playing Field

PYMNTS

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. Approximately 61 percent of online retailers plan to implement some form of headless eCommerce structure this year.

Retail 208
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15 Ways We Are Using ChatGPT in Banking

South State Correspondent

ChatGPT is a powerful language model that can understand a variety of languages, including emojis, that can assist banks with increasing the productivity of bankers, improving their customer experience, automating repetitive tasks, and providing personalized financial advice to customers.

Tools 370
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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

Without getting too deep into the details, Lucaciu has become a fan of Google ’s Angular platform, which allows one set of code to be written for web and mobile. The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not.

UX 210