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Deep Dive: Safeguarding B2B eCommerce And The Corporate Customer Experience

PYMNTS

The survey also found that 55 percent of millennial B2B buyers cited good digital purchasing experiences as very important influences when deciding which vendors to use, even if they were equivalent in terms of cost, quality and other factors. The Sizable Online Fraud Threat. Detecting Fraudsters. False Positives and Data Security.

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Real-Time Reimbursements Boost Online Shopping Satisfaction

PYMNTS

As consumers grow accustomed to digital shopping and mobile ordering, slow transactions can make or break the customer experience. While digital fund disbursements clearly can affect insurance claims, government tax returns and gig economy workers’ paychecks, it’s reimbursements that play a major role for the retail industry.

Online 178
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Interview: Gary Johnson on How COVID-19 Can Power the Electric Vehicle Market

Perficient

From retail to consumer goods, online and mobile sales are up significantly. They also found that the customer experience is often just as good, if not better. This shift has caused customers’ expectations to increase, and companies to adjust to what many believe will be the new norm. You mention education.

Marketing 309
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Death, Taxes And Digitizing Insurance Payments 

PYMNTS

If death and taxes are sureties, insurance payments rank up there, as people insure homes and autos and apartments against any number of calamitous scenarios. In an interview with PYMNTS, Colin Zalewski, senior product marketing manager for One, Inc., In one example, One, Inc.

Taxes 101
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FICO Payment and Credit Trends Market Update

FICO

Many credit card issuers were faced with making new operational decisions, adapting to new regulations, and providing a safe and engaging customer experience. This market update will help you keep a pulse on the changing circumstances that the pandemic has on consumers and payment trends. Unemployment and Consumer Behavior.

Trends 52
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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98
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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customer experience). Design or pick the fastest customer experience. The result?

Policies 195