PYMNTS

FEBRUARY 24, 2020

The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. Like anything else worth doing in retail technology and the customer experience, experiential marketing must be measurable. For every store and event, emails were sent to customers inviting them to the show.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

NOVEMBER 8, 2019

In a new PYMNTS interview, Co-founder Katie Hunt of SHOWFIELDS — best described as a physical space in New York City for retail experiences — spoke about how at least part of in-person commerce will look, and even feel, in the 2020s. All revenue from sales earned within SHOWFIELDS is the merchant’s to keep.

Retail 103

Retail New York City Branding New York 103

PYMNTS

MARCH 27, 2020

cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. From the supply-chain side, I have to be able to manage a highly perishable inventory,” he said. Looking at our customers, for example: What items did we recommend? Targeting Convenience.

Milwaukee 130

Milwaukee Meeting New York City Data 130

PYMNTS

JULY 10, 2020

Creating secure banking environments without generating undue customer frictions relies on strong front- and back-end approaches to help FIs spot red flags, create login experiences that are harder for bad actors to crack and guide customers on how they can avoid falling victim to ATOs. Fighting Username And Password Theft.

Analysis 132

Analysis Fraud New York City Security 132

PYMNTS

MARCH 20, 2020

Managing Payments For The Next-Gen Freelance Economy . Handling payments with ease has allowed Bellhops to build better relationships between its workers and its moving clients as movers can focus on providing better customer service without late or missing wage frustrations. So we will continue to expand.

Industry 140

Industry Payments New York City Tennessee 140

PYMNTS

AUGUST 10, 2020

Kaufman explained in an interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A Data-Driven Approach To Enhancing The Payments Experience.

User Experience 242

User Experience Payments New York City Tools 242

PYMNTS

JULY 19, 2019

They can also design branded shops and custom experiences to create memorable experiences for children and parents. In Other Brick-and-Mortar News. Barneys New York is reportedly preparing for a bankruptcy filing with a liquidity crunch brought on by a rise in rent at its New York City flagship.

Retail 150

Retail US New York United States 150

PYMNTS

FEBRUARY 18, 2019

The company said in an announcement that it offers the digital payment service in 3,000 stores in cities such as San Francisco and New York City, “where Alipay users travel the most.” Walgreens , in one case, is making Alipay available as a payment option at thousands of pharmacies across the United States.

Online 140

Online Las Vegas America San Francisco 140

PYMNTS

AUGUST 8, 2020

Kaufman explained in a recent interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A data-driven approach to enhancing the payments experience.

User Experience 187

User Experience Payments New York City Tools 187

PYMNTS

NOVEMBER 20, 2019

In a recent PYMNTS interview, Co-founder Katie Hunt of SHOWFIELDS – best described as a physical space in New York City for retail experiences – spoke about how at least part of in-person commerce will look, and even feel, in the 2020s. That’s not all.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

SEPTEMBER 6, 2019

Nordstrom added that the company wants “to bring the added convenience of services such as online order pick-up, fast and easy returns, alterations, styling and more as close to customers as possible.”. Beyond New York City, Nordstrom Local has three locations out west in California — Melrose, Brentwood and Downtown Los Angeles.

Los Angeles 101

Los Angeles Retail New York City New York 101

FICO

MAY 8, 2019

a leading payments technology company, has achieved significant results by creating a centralized underwriting management solution on the FICO® Decision Management Platform (DMP). The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth.

New York City 51

New York City Management Innovation New York 51

PYMNTS

APRIL 26, 2019

Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. Beyond Floravere, other wedding retailers have opened up brick-and-mortar stores in New York City and its greater metropolitan area.

Branding 123

Branding Retail New York New York City 123

PYMNTS

SEPTEMBER 14, 2018

Rolling out delivery, curbside pick-up, expanded prepared food offerings, better payments options, richer loyalty rewards and price slashing have all become increasingly common maneuvers as the wide variety of competitors big and small are working overtime to capture the vast amounts of customer spend up for grabs in grocery annually.

Metro 122

Metro New York City Nashville Oklahoma 122

PYMNTS

FEBRUARY 7, 2020

In Amazon’s case, the value of logistics is about $1 trillion, which is the valuation the company reached again this week, after the firm’s results and investments managed to impress investors. New Chief Operating Officer Dacona Smith will oversee store operations. The memo dictated several internal staff position and role changes.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

DECEMBER 7, 2019

At any rate, given that both these holiday traditions are mocked more often than praised, one can start to wonder how it is possible that both have been around since the 1700s and have thus managed to make appearances at roughly 300 Christmases apiece. Not bad work for a dessert no one likes and a song no one knows all the words to.

Retail 136

Retail New Jersey New York City Course 136

PYMNTS

AUGUST 2, 2018

Retail is undergoing a reinvention with the rise of eCommerce, and merchants are trying new approaches to their brick-and-mortar stores. Nordstrom , for example, has rolled out a new store concept , Nordstrom Local, that premiered in West Hollywood. It can, however, “mean trusting an expert to pick out a selection of items.”.

Retail 102

Retail Marketing Los Angeles Online 102

PYMNTS

SEPTEMBER 18, 2017

Later in the week, the company underscored its mobile commerce ambitions with the news that going forward, its users will be able to use the card to pay for purchases at Williams-Sonoma. That is very much a traditional retailer that is very innovative that comes from a traditional retail world,” Vaughan said at the conference.

Cards 115

Cards Software New York City Conference 115

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. By Beth Mattson-Teig.

Community Bank 91

Community Bank Community Tampa North Carolina 91

PYMNTS

APRIL 20, 2017

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. and chat developer YaloChat.com, Aeromexico claims its bot can cut customer service resolution time from 16 minutes down to two minutes. Western Union.

Groups 104

Groups San Francisco New York City Cards 104

Fintech Labs Insights

JULY 11, 2023

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. Below is our curated list of the best global banking tech events, conferences and trade shows in 2023.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

PYMNTS

OCTOBER 3, 2019

“Restaurants are an extremely competitive business, and that’s only accelerating in the digital-first era,” said Brian Dugan, senior vice president and general manager of NCR Hospitality. More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index.

New York City 134

New York City Maine Tools New York 134

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. Domino’s is already a recognized industry leader in digital innovation,” said Robert Schwarz, managing director for Nuance Enterprise in Australia and New Zealand.

Chicago 123

Chicago New York City New York Innovation 123

CB Insights

JANUARY 6, 2019

Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. The focus here is on using data and analytics to create “intelligent retail software” that will help optimize inventory and revenue management. Founded: 2015. Founded: 2015 . Founded: 2014.

Innovation 77

Innovation Retail Branding Technology 77

PopularBank

FEBRUARY 25, 2020

Trainees receive close mentorship from managers and advisors, participate in leadership and community activities and initiate specific projects and solutions for different business areas of the organization. The exposure to senior management. I was also constantly learning about new departments and meeting managers and team members.

Puerto Rico 52

Puerto Rico Austin Study Meeting 52

CB Insights

JANUARY 24, 2018

The store uses a mobile app to streamline customer experience: the app suggests groceries based on items customers scan with their phones, and users can make final purchases through Alipay, Alibaba’s mobile payment system. Alibaba will have to be cautious about any food sold through its stores. In-store tech startups.

Retail 65

Retail Online US Technology 65

PYMNTS

FEBRUARY 1, 2021

Surveying over 2,000 consumers about their 2020 healthcare experiences — particularly as it relates to payments preference — researchers found that “the majority of patients believe customer experience is an important part of their healthcare journey and a key reason to stay with (or abandon) a provider.

Study 151

Study Payments New York City Report 151

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DAX has also worked with the DBS Innovation Group (DiG) on Hack2hire, a hackathon that allows participants to code their way into a career at DBS, and the UNI.CORN management internship program.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Now, with experts stressing the importance of rapid testing and tracking in managing the Covid-19 crisis, wearables and other health monitoring tech that enable diagnostics are taking center stage. Industrial automation & robotics.

Industry 101

Industry Technology Online Video 101

FICO

SEPTEMBER 27, 2019

We heard this message loud and clear at Finovate in New York City this week, as we have from banks and financial institutions worldwide. This post is the first in a series exploring important new themes that are emerging in the rapidly changing financial crime arena.

Fraud 40

Fraud New York City Analytics Compliance 40

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78