Bank Innovation

MARCH 13, 2020

In this episode, editors discuss the following news developments: How the stock market plummet is affecting robo-advisors; Wirecard expanding internationally through a partnership with the Estonian banking platform Xolo; and Amazon’s move to offer cashierless checkout to […].

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PYMNTS

JULY 17, 2018

The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their industry, stifling their growth and pace of innovation. However, recent changes in regulations could open new doors for the credit union market to more efficiently serve its members.

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Cisco

NOVEMBER 15, 2022

It is about opening up information to spur innovation of third-party providers to build new, added-value offerings. Before open banking, financial institutions would hold on to its customers data, so it was difficult for new, innovative financial services providers to break into the market since they couldn’t access the data.

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Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

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South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? How Will My Employees Access the Bank Technology?

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Bank Innovation

AUGUST 30, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, discusses the following news developments: How challenger banks based outside of the U.S. are marketing to U.S. customers; PNC Bank’s approach to innovation through the launch of […].

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Bank Innovation

SEPTEMBER 17, 2019

On the heels of the fifth anniversary of Citizens Bank‘s IPO next week, the bank has launched a product and brand approach based on customer journeys called Made Ready. The strategy won’t result in any immediate changes in customer experience.

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Bank Innovation

MARCH 11, 2020

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

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BankInovation

JULY 9, 2020

is beginning to upgrade its core tech stack after 30 years in a move that will allow the bank to snip ties with various third-party providers and develop several new features under one platform. “It’s been our bank’s long-term goal — simplifying the customer experience — so it was a wake-up call,” said Quinn Christensen, senior vice […].

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Bank Innovation

MARCH 6, 2020

We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca. Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We

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Bank Innovation

MARCH 6, 2020

We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca Germany. Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We

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Bank Innovation

JANUARY 23, 2020

Invoicing and accounts payable company AvidXchange has raised $260 million in equity funding, which co-founder and CEO Michael Praeger said would help grow the company’s sales, marketing, product development and engineering teams.

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BankInovation

JULY 28, 2020

“In recent history, most of the ways sustainable finance could be accessed was largely through investments or commercial banking, things like social impact bonds, green bonds or mutual funds,” said Ben Stuart, chief marketing officer and head of growth and innovation at Bank of […].

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Insights on Business

JUNE 5, 2018

The Forrester New Wave™ is a graphical representation of Forrester’s call on a market. How well does the product vision align with its buyers’ need to win, serve, and retain customers? Does the vision enable great customer centricity/customer experience? Information is based on best available resources.

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The Financial Brand

JULY 19, 2021

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Bank Innovation

NOVEMBER 27, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 29, 2019.

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BankInovation

JULY 30, 2020

During the company’s second-quarter earnings call, Daniel Schulman, PayPal CEO, said the QR code rollout will target merchants that consumers use daily, creating deeper customer relationships. “We We are going to put aggressive marketing dollars behind this to make […].

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BankInovation

JULY 24, 2020

The tech-focused market research company Forrester recently reported in “The New Unstable Normal: How COVID-19 Will Change Business and Technology Forever,” that the effects of the pandemic could be permanent. As the COVID-19 pandemic alters the world, financial services are reacting in turn. In the short term: 1.

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BankInovation

JULY 7, 2020

Suncrest Bank, a commercial lender in the Greater Sacramento area, is expanding into the small dollar loan market this year as it looks to build on business gained through the Paycheck Protection Program, according to President and CEO Ciaran McMullan. Visalia, Calif.-based

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BankInovation

MAY 7, 2020

After years of banks trying to connect with customers through Twitter and Facebook, it seems the crown jewel for their social media presence may actually be Pinterest.

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BankInovation

JULY 14, 2020

The Afterpay card — and what we’re bringing to the market — is a virtual, contactless Visa card that is stored either in customers’ Apple […]. The Australian point-of-sale lending company, which launched online in the U.S. in 2018, announced the expansion into physical stores today.

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The Financial Brand

OCTOBER 27, 2020

Creating a hybrid marketing/IT position could help break data and cultural logjams and improve both personalization and customer engagement. The post Now Hiring: Banks & Credit Unions Need Digital Transformation Architects appeared first on The Financial Brand.

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The Financial Brand

JUNE 16, 2016

Traditional banking organizations need to focus on improving the customer experience, leveraging new technologies as opposed to being distracted by false market disruption.

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The Financial Brand

FEBRUARY 24, 2021

If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short. The post How Community Banks Can Attract Generation Z With Financial Lessons appeared first on The Financial Brand.

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PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. As a company that works primarily with other financial institutions to offer solutions for their own customers, both consumer and corporate, Fiserv has a wide reach in the FinServ space.

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The Financial Brand

FEBRUARY 24, 2021

If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short. The post How Pineapples are Helping Community Banks Attract Younger Customers appeared first on The Financial Brand.

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The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends Impacting the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends That Are Impacting Banking’s Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

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The Financial Brand

DECEMBER 27, 2020

As banking executives define their 2021 goals, they must commit to improving digital experiences, leveraging data and honing human skills. The post 3 Resolutions for Digital Banking Success in 2021 appeared first on The Financial Brand.

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William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. Includes a customer health meter, ACME;s scores compared to scores of other companies. Also a pretty good customer experience. Marketing is headed by Stephanie Barrueto and Product Engineering by Linda Yang. How safe is this?

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CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

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