PYMNTS

DECEMBER 4, 2019

Since partnering two years ago, Visa and NovoPayment have advanced digital payments across the region. In addition, Visa Token Services was introduced to the region for payouts, peer-to-peer (P2P) payments and B2B money movement.

America 132

America Regional National Fintech 132

ABA Community Banking

JANUARY 8, 2020

As banking becomes ever more technology-driven, many banks are shifting from a mindset that puts big tech projects off to one side to one that embraces ongoing innovation, development and deployment. Regions Bank exemplifies the latter mindset.

Regional 52

Regional Innovation Technology Customer Experience 52

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. The bank was looking for a modern, digital banking solution that would help it transform customer engagement through the delivery of contextual experiences.

Innovation 78

Innovation Customer Experience Strategy Operations 78

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. billion bank in the Mid-Atlantic region.

Fintech 194

Fintech Community Regional Technology 194

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 132

Fintech Video Lending Industry 132

Accenture

JUNE 17, 2019

Open APIs, for example, serve as a bridge between software components to connect banks with ecosystem partners (such as fintechs) in providing better customer service, enable end-to-end straight-through processing and help banks shrink their legacy systems’ footprint in favor of lightweight architectures built on microservices and the cloud.

Customer Experience 153

Customer Experience Operations System Software 153

Insights on Business

FEBRUARY 3, 2019

Supported by innovative technologies and processes, this collaboration between humans and machines further enhances the strengths of the organizations that embrace it. The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact.

Customer Experience 157

Customer Experience social media Case Study Video 157

PYMNTS

JANUARY 2, 2017

The payments space is filled with so much innovation — and new entrants eager to use that innovation to deliver a revolution to the industry — that it can be hard to see exactly where existing players fit into that vision. In the end, it’s about more than payments; it’s about the entire customer experience.

Fintech 128

Fintech Payments Innovation Branding 128

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 93

Fintech Video Lending Industry 93

Gonzobanker

NOVEMBER 2, 2023

In the throes of managing balance sheets and loan portfolios and at the same time executing daily “run the bank” operations, bankers are faced with the need to continuously develop new customer experiences and scale enterprise capabilities. Once they run buzzwords and innovations through management’s “B.S.

Leadership 154

Leadership Industry Management Resources 154

Insights on Business

FEBRUARY 19, 2016

What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation? These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain.

Fintech 70

Fintech Innovation Lending Video 70

Insights on Business

FEBRUARY 19, 2016

These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. What can banks learn from the FinTechs? I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 70

Fintech Video Lending Industry 70

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. Competitiveness in corporate payments is now about moments of truth that make the bank a customer’s best friend—or worst enemy. This requires three shifts: From uniform to unique.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

MARCH 3, 2020

Recent innovations have enabled these machines to perform more functions than ever, including connecting with live tellers at off-site locations via webcams. Features such as these allow customers to perform a range of banking interactions that would be impossible at traditional ATMs, such as opening accounts and obtaining new credit cards.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

OCTOBER 27, 2017

Right now, the Developer Hub offers 37 APIs , which cover a wide range of Latin American regions and industries, including banking, service organizations, insurance, urban delivery and transportation and travel. Its clients include banks, financial institutions and others throughout the Americas.

America 186

America Miami Community Tools 186

PYMNTS

JUNE 27, 2017

and Asian markets are significant growth areas for the British FinTech firm which is in the process of securing regulation in Singapore. . “There is a huge opportunity to streamline and improve the customer experience for remittances in this new market and we’re delighted to play such a pivotal role. . ”

Cards 100

Cards Mobile Digital Strategies Fintech 100

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

APRIL 20, 2017

Market entrants are looking to disrupt across a range of segments of the banking industry, but SME finance has become a popular target for these innovators. It seems that every few weeks another FinTech is seeking a banking license in the U.K. This digital approach also enables challenger banks to make new uses out of customer data.

Compliance 110

Compliance Innovation social media Lending 110

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. AI, payments, data, and other aspects of innovation are dropping behind the scenes. To the many community banks and fintechs that have tried creating a digital bank (or are thinking about this), the strategy is misaligned to its core.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

DECEMBER 19, 2022

In 2021, there were more than 120 fintech IPOs in the U.S., 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Acquisition of the Year: Bank Acquiring a Fintech. Acquisition of the Year: Fintech Acquiring a Bank. Oh, what a mere 12 months can do.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 17, 2021

A few years ago, very few people would have guessed that tens of billions of dollars would be invested in fintech vendors and solutions annually – except it happened. 2021 fintech investments, merger activities, and overall focus were off the charts. From nowhere, sizable regional players are being created. Has to be M-O-E.

Fintech 142

Fintech Strategy Leadership Lending 142

NCR

JULY 19, 2016

Declining cost-income ratios, competition from fintech startups and blue chip technology companies, as well as mobile and online banking channels – these are the new realities facing financial institutions today. Businesses must focus on the customer experience to drive innovation. However, all is not lost.

Innovation 40

Innovation Customer Experience Retail National 40

PYMNTS

AUGUST 10, 2017

Innovation can sometimes be seen as a solution looking for a problem, but it’s time to stop thinking of technology as bells and whistles and start looking at it as a necessary element of doing business for a changing consumer base – and up against a changing landscape of challenges and threats. FinTech operators are very nimble.

How To 136

How To Risk Management Technology US 136

PYMNTS

SEPTEMBER 17, 2019

Australian FIs are still feeling the repercussions of a breach to its New Payments Platform (NPP), which exposed the data of an unnamed number of banking customers. Banks in other regions are also dealing with data breaches of their own, such as U.K. digital bank Monzo. market debut. market debut. About the Tracker.

Fraud 196

Fraud Digital Banking Delaware Tools 196

Insights on Business

NOVEMBER 19, 2018

Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency. The caveat: There are winners and losers in this forward-thinking revolution.

Compliance 177

Compliance Regional blockchain Technology 177

Celent Banking

APRIL 25, 2016

Threat of fintechs is also a reality. Over 80 fintechs in Brazil and 60 in Colombia are a good sense that the industry is already being challenged beyond incumbents. Banco Original is the 3rd step in this digital only bank strategy in the region, becoming the 1st universal digital only bank in Latin America.

America 100

America Digital Banking Strategy Fintech 100

PYMNTS

JULY 1, 2016

Singapore is on a mission to build up a Smart Nation by utilizing innovation and technology to create opportunities and strengthen communities. Between 2011 and 2015, the government allocated $16 billion to help accelerate Singapore’s research, innovation and enterprise landscape. Innovation On The Rise. A Knack For Mobile.

National 133

National Training Bitcoin Samsung 133

PYMNTS

MAY 1, 2020

and Europe, where open banking and digital banking have gained traction, we are making progress in the region,” said Evans Munyuki, chief digital officer for Dubai FI Emirates NBD. The presence and curation of FinTechs is growing … and we are leveraging the technologies offered by FinTech players to enhance customer experience.

Innovation 245

Innovation Regulation Digital Banking Security 245

Insights on Business

NOVEMBER 26, 2018

Financial institutions globally are awakening to the fact that regulatory technology will drive the next wave of innovation in their approaches to understanding and stopping financial crimes. From attempted money laundering, to account takeover, to insider trading, institutions are paying attention. But, often, this is not the case.

Compliance 123

Compliance Customer Experience Strategy Groups 123

FICO

MAY 8, 2019

The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth. For its achievements, Worldpay won the 2018 FICO® Decisions Award for Customer Onboarding & Management. The 2018 judges are: Sid Dash, research director at Chartis Research.

New York City 51

New York City Management Innovation New York 51

NCR

AUGUST 22, 2017

Everyone in the financial services industry has heard clichés about banks facing strong headwinds fueled by everything from global economic turbulence, to the fickle expectations of millennials, to competitive pressures from agile fintechs – the new kids on the banking block. This means a shorter time to market.

Fintech 45

Fintech Innovation Millennials Customer Experience 45

FICO

AUGUST 27, 2019

All firms, from large national banks to small regional credit unions, are beginning to disrupt the status quo within their own organizations. We see it in PSECU’s innovative application of digital communication capabilities across the lifecycle. Digital transformation has hit the financial services industry. Don’t overpromise.

Customer Experience 40

Customer Experience Digital Banking Regional Technology 40

PYMNTS

FEBRUARY 22, 2019

Consumers take a somewhat binary view of the features and functions that come packaged as innovative: They either believe those innovations can solve problems and, therefore, embrace them or the consumers go somewhere else that offers legacy features and functions. Beauty In Banking Is More Than Skin-Deep.

Innovation 153

Innovation Regional System America 153

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g., GonzoBankers, 2019 was a year of extremes.

Idaho 148

Idaho Conference Data Marketing 148

FICO

JUNE 22, 2022

Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. Netflix posts viewing recommendations that continually hit the button, while online fast-food outlets are creating bespoke menus for every loyalty card-holding customer. Tue, 07/02/2019 - 02:45. expand_less Back To Top.

Trends 52

Trends Data Customer Experience Analytics 52

CB Insights

FEBRUARY 13, 2020

In an interview at CB Insights’ 2019 Future of Fintech conference, CFO and CPO William Gaybrick indicated that businesses are more constrained by developer resources than by capital. As a result of its product innovation efforts, Stripe has seen explosive growth in product adoption and valuation. A decade of online payments innovation.

Online 98

Online Company Retail Payments 98

PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Mastercard attested that the increasing connectivity among once disparate regions of the world is a prime opportunity for retailers. Cyr and Chion highlighted that a unifying factor in all of the trends is customer experience.

Retail 123

Retail Online Customer Experience Trends 123