Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

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Conference Customer Experience Industry Trends 115

Independent Banker

MARCH 31, 2022

Last month, we hosted the 2022 ICBA LIVE event in San Antonio, and the theme for the general sessions was “All In. Thinking outside the box to innovate and improve customer experience or an internal bank process. Photo by MicroStockHub/iStock. By Lindsay LaNore, ICBA. But what does it mean to go all in ?

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San Antonio Community Customer Experience US 162

Insights on Business

OCTOBER 10, 2017

Modernize transactions – the technology choices banks make today on cloud, via APIs and in application development, will determine their ability to innovate new customer engagement tactics, optimize back-end efficiency, monetize data streams and reinforce their leadership in the banking sector in years to come.

blockchain 87

blockchain Customer Experience Compliance Fraud 87

Perficient

AUGUST 5, 2020

A few examples include technical and user documentation, development, process improvement, time and task management, team building, meetings, mentorship, volunteering for culture events, and interviews. Engaging Leadership Inspires Collaboration and Teamwork. The leadership is really great!

Technology 441

Technology Austin Leadership US 441

PYMNTS

JUNE 14, 2016

In addition, I spend a good deal of my time with the rest of the leadership team at Enova to identify our key strategic priorities as a company, whether it’s employee engagement, new products or markets, and, of course, strong financial performance. PYMNTS: What is the most difficult part of your job and why? JD: Great question!

Analytics 100

Analytics Customer Experience Data Leadership 100

Gonzobanker

JUNE 18, 2018

That dispute (speculatively) set off a chain of events that ultimately led to the Thoma Bravo announcement last week. As banks look to upgrade their customer experience platforms, we are seeing three times as many online origination selections as core system selections. The Impact on CRIF Clients. The Bottom Line.

Lending 60

Lending Leadership Community Bank System 60

South State Correspondent

JANUARY 3, 2024

Within the story are multiple lessons on dealing with the theory of constraints, choosing key performance indicators, organizational dysfunction, management, and leadership. Tom is your guy if you ever need a fantastic speaker for a bank event. Anthony has written eight bestsellers and offers an inspiring take on leadership.

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Leadership Management Strategy How To 370

PYMNTS

MARCH 18, 2016

But, as PYMNTS discussed yesterday (March 17), what was clear from the two-day, action-packed thought leadership event is that a year makes all the difference in the world. Then, the day was wrapped up with a conversation about consumer engagement — one of the hottest buzzwords of the event. Only time will tell.

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Innovation Security Industry blockchain 100

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. THE TECHNOLOGY AWARDS.

Idaho 181

Idaho Community Industry Strategy 181

FICO

JUNE 9, 2022

Executives responsible building and marketing compelling customer experiences in financial services and insurance – or those responsible for customer service and retention – must feel like they are stuck in a never-ending game of Whac-A-Mole. Thu, 06/16/2022 - 13:00. Milestone 4: Simulate, Optimize before Production.

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Analytics Strategy Management Customer Experience 52

Independent Banker

MARCH 31, 2022

Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Technology changes our processes, but the way we build relationships in our communities never changes. I missed a lot of my kids’ events because I had “too much going on at work.”

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Community Bank Community Industry Texas 239

Gonzobanker

NOVEMBER 9, 2015

Money20/20 became quite the event in a very short time, with 10,000 – count ’em – attendees up from 2,300 only three years ago. Brian Mooney, CEO of Merchant Customer Exchange (MCX), also used his stage time to talk about the pilot under way in Columbus, Ohio, with many merchants. The logistics. Apple Pay … not.

blockchain 60

blockchain Bitcoin Lending Innovation 60

CB Insights

FEBRUARY 13, 2020

‘PayFac’ technology simplifies underwriting and onboarding. Leadership and board members. Additionally, the company must underwrite risk, and is on the hook in the event of fraud or returned items. ‘PayFac’ technology simplifies underwriting and onboarding merchants. Focus on developers.

Online 98

Online Company Retail Payments 98

Social Assurance

NOVEMBER 6, 2020

Despite the formidable challenge of combining four in-person events into one virtual event, the benefits of this new format were soon apparent. By having CFOs and CEOs in attendance, content would lend itself to position bank marketers as a critical function within any organization. Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12

William Mills

JULY 19, 2018

When planning which events and conferences to attend, many mistakenly refer to a “trade show season,” but if WMA’s Trade Show Directory tells you anything, it’s that there is no such thing as a single season for industry events. There are valuable events held every month of the year, you just may not know about some of them.

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Conference San Diego Dallas San Francisco 42

FICO

APRIL 1, 2020

The event was to be held in March but due to Coronavirus, it has been postponed to October. Anat: One of my initial steps in my career in analytic software was to study industrial engineering and management (IE&M), specializing in enterprise information systems, at the Technion (Israel Institute of Technology).

Analytics 80

Analytics Customer Experience Software Fraud 80

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. I think when customers are ready to change their banking relationship, they head our way because of the work we do in the community.”. Illustration by Ahoy There.

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Community Community Bank social media Security 139

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Favorite Gonzo quote of the event: “For 16 years, we’ve said our technology sucks … because it’s never good enough.” General Sessions. Two jumped out.

Chicago 98

Chicago Retail Branch Design Training 98

Gonzobanker

DECEMBER 19, 2022

It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers. What an amazing leadership story. The Smarter Bank Technology Award.

Community 216

Community Fintech Industry Innovation 216

William Mills

MAY 9, 2018

I’ve participated in every US event except one as well as Finovate Europe last year. There are a number of great events in FinTech but this one I do my best to attend each year. Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

FEBRUARY 7, 2018

At the same time, most bank executives agreed that a 20%-25% increase in earnings from the tax break is being earmarked for investments in their franchises: market expansion, raises for employees and, of course, technology investments.

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Taxes Video Analytics Arkansas 76