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POUR: Designing for Accessibility with Operable in Mind

Perficient

“POUR” has become mainstream lingo for the four main principles (Perceivable, Operable, Understand, and Robust) of web accessibility. These four essential guidelines created by the W3C organization are the “how-to” guide for digital teams of strategists, designers, developers, SEO and content specialists to create accessible experiences.

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Zelle posts 58% year over year growth in payment volume, as banks navigate UX

Bank Innovation

Peer-to-peer payments network Zelle is growing transaction volume, according to numbers released Tuesday by its bank-owned network operator, Early Warning Services. According to Early Warning data, Zelle users sent $49 billion through the network during the third quarter of 2019, a 58% year-over-year increase.

UX 186
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Part 1: What is Embedded Finance?

Perficient

Embedded finance is the “embedding” of payment or banking software into non-financial services companies’ operations. APIs allow data among disparate software systems to be transferred back and forth and used across applications. . Financial APIs are particularly complex because of the heightened sensitivity of financial data.

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5 Banking Trends We’re Forecasting for 2023

Perficient

Banks are focused on efficiency initiatives to optimize their operations and lower costs. Three prominent areas where there is a strong desire to optimize: Data. Institutions are seeking to clean up their data pools to enable the cultivation of insights that lead to actionable change. Applications.

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?

Community 275
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Payments Providers Combat The Conflict Between Security, User Experience

PYMNTS

Payments and financial service providers are facing an even greater challenge in balancing these two capabilities in the age of open banking and cloud migrations, with more opportunities than ever before for sensitive company and customer data to be compromised. Greater Security Without Compromising UX.

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15 Ways We Are Using ChatGPT in Banking

South State Correspondent

ChatGPT is a powerful language model that can understand a variety of languages, including emojis, that can assist banks with increasing the productivity of bankers, improving their customer experience, automating repetitive tasks, and providing personalized financial advice to customers. How Good Is It?

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