Insights on Business

MAY 12, 2017

But this does not mean that workforces will be replaced with new technology. L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

SEPTEMBER 10, 2019

The machines are, of course, crucial for getting paper money in hand when the bank is closed. But it is important that ATMs are embedded in the digital strategy of the bank, too.”. Call it a self-service model that lets consumers address a range of financial needs at the point of cash dispensation.

ATM 158

ATM Examples Course Strategy 158

South State Correspondent

AUGUST 30, 2023

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” Of course, not all problems are as well suited for analytics. That is not what banks should be doing to start. Most banks should just strive to master basic data engineering (below).

Data 195

Data Analytics Strategy Examples 195

PYMNTS

AUGUST 8, 2018

Making the move from analog to digital in governments around the world could save an estimated $3.5 That can be easier said than done, of course. Reliance on obsolete technology can open government agencies to potentially serious perils.”. Digital Strategies. he asked. “We State and Local Laggards. Like the U.K. —

New York City 101

New York City Hawaii Survey United States 101

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.).

Arizona 116

Arizona Data Portland Cards 116

Perficient

JULY 27, 2020

How does that align the new or refined business strategy. This should include ideas or plan on experience, operations, and technology. There you might spend more time in defining you technology needs and selecting the right product(s). Think about more than technology. You should be agile in every phase of your strategy.

Strategy 332

Strategy Course Digital Strategies Technology 332

PYMNTS

OCTOBER 11, 2019

Or, at least, a whole lot more stores that are using Go’s checkout-free technology, anyway. The theory is that standalone Amazon Go stores were Step 1 in a retail reformation plan, licensing the technology to high-traffic retail areas like airports is Step 2. Big Plays of the Week: The Digital Brand Reshuffles . “We

Leadership 100

Leadership Apple Branding Retail 100

NCR

AUGUST 16, 2016

So given that we’re set to be surrounded by these gadgets in our personal and business life whether we like it or not in the coming years, the obvious question for the banking sector will be ‘how can this technology benefit me?’ ’ An overhaul of customer service.

social media 40

social media Examples Strategy Digital Banking 40

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

DECEMBER 3, 2020

Goldenberg discussed some of the biggest challenges, pain points and opportunities his firm has seen amid the pandemic and explored how CFOs within businesses of all sizes and industries can be strategic about the technologies they choose to implement to mitigate pandemic-related volatility and future-proof for a post-pandemic market.

Fintech 181

Fintech Technology Payments Tools 181

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. Addressing Digital Adoption Challenges.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

Social Assurance

NOVEMBER 6, 2020

One of the pressing topics discussed, of course, centered on COVID-19. As the bank marketer’s role continues to expand, with some areas expedited by COVID-19, opportunities need to be available to grow abilities around data, analytics, technology and innovation. Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Digitizing your financial service can seem like a huge mountain to climb. Automation is one of the essential parts of any digital strategy.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

FICO

MAY 13, 2020

Part of the reason that only 30% of digital transformation projects achieve their goals is that the companies involved, or maybe their strategic partners underestimated the unforgiving nature of the “Iron Triangle” of digital transformation – People, Process, and Technology – which requires complete and uninterrupted synergy.

Analytics 52

Analytics Strategy Survey Management 52

Lex Sokolin

SEPTEMBER 23, 2020

It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities. Of course not. The company passes off 75% of its underwriting risk to reinsurers. Well, not entirely, but at least to some extent.

Capital 52

Capital Software Lending Apple 52

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Javelin Strategy & Research assesses six of the leading ven.

Report 40

Report Digital Banking Fraud Mobile 40

CB Insights

MAY 10, 2018

But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.” Building an SEO strategy for ecommerce. ” —Michael Porter.

Strategy 78

Strategy Management Analytics Tools 78