Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the.

Report 40

Report Digital Banking Fraud Mobile 40

PYMNTS

AUGUST 8, 2018

Making the move from analog to digital in governments around the world could save an estimated $3.5 That can be easier said than done, of course. Reliance on obsolete technology can open government agencies to potentially serious perils.”. Digital Strategies. he asked. “We State and Local Laggards. Like the U.K. —

New York City 101

New York City Hawaii Survey United States 101

Lex Sokolin

SEPTEMBER 23, 2020

It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities. Of course not. That is a lot of proofs of concepts and Chief Innovation Officer conference travel agendas.

Capital 52

Capital Software Lending Apple 52

PYMNTS

OCTOBER 11, 2019

Or, at least, a whole lot more stores that are using Go’s checkout-free technology, anyway. The theory is that standalone Amazon Go stores were Step 1 in a retail reformation plan, licensing the technology to high-traffic retail areas like airports is Step 2. Big Plays of the Week: The Digital Brand Reshuffles . “We

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. The Drive Toward Digital. Addressing Digital Adoption Challenges.

Trends 137

Trends Innovation Study Technology 137

NCR

AUGUST 16, 2016

So given that we’re set to be surrounded by these gadgets in our personal and business life whether we like it or not in the coming years, the obvious question for the banking sector will be ‘how can this technology benefit me?’ ’ An overhaul of customer service.

social media 40

social media Examples Strategy Digital Banking 40

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

Social Assurance

NOVEMBER 6, 2020

Bank marketers were showcased as strategic, innovative and essential to any person with a C in their title. One of the pressing topics discussed, of course, centered on COVID-19. Plus, marketers could still get into the weeds when it got to tactical execution and learning new marketing concepts. So, how can Social Assurance help?

Marketing 12

Marketing Conference Minneapolis Analytics 12

FICO

MAY 13, 2020

Part of the reason that only 30% of digital transformation projects achieve their goals is that the companies involved, or maybe their strategic partners underestimated the unforgiving nature of the “Iron Triangle” of digital transformation – People, Process, and Technology – which requires complete and uninterrupted synergy.

Analytics 52

Analytics Strategy Survey Management 52

CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today. ” —Michael Porter.

Strategy 78

Strategy Management Analytics Tools 78