PYMNTS

SEPTEMBER 10, 2019

The machines are, of course, crucial for getting paper money in hand when the bank is closed. But it is important that ATMs are embedded in the digital strategy of the bank, too.”. There’s an added advantage in serving the individual and the SMB with equal digital aplomb, said Knievel. The Consumer.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

SEPTEMBER 28, 2020

“ Digital transformation ” has been the buzz phrase for small- to medium-sized businesses ( SMBs ) of all types over the past half-year as they rushed to reorganize their operations end to end amid the pandemic. An Uncertain Holiday Season.

Fraud 236

Fraud Customer Experience Tools Retail 236

Insights on Business

MAY 12, 2017

L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM. Their challenge, of course, will lie in how to sustain that focus as they expand services and product offerings under growth pressure.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy. . ” A Digitization Strategy.

Online 179

Online Payments User Experience How To 179

PYMNTS

JUNE 15, 2020

There is, of course, some truth to this. Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch.

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

OCTOBER 11, 2019

But, of course, the brand is not going to let you sell if you’re under the [minimum advertised price]. Big Plays of the Week: The Digital Brand Reshuffles . As 2019 is winding down, Walmart is again making the headlines with ModCloth and Bonobos, but this time around it is because of efforts to rein in that big digital expansion some.

Leadership 100

Leadership Apple Branding Retail 100

Perficient

JULY 27, 2020

How does that align the new or refined business strategy. This should include ideas or plan on experience, operations, and technology. I could say think about more than operations or organization but the best practice remains the same. Our Digital Strategy team has a great approach in this with Now, New, Next.

Strategy 332

Strategy Course Digital Strategies Technology 332

PYMNTS

DECEMBER 30, 2020

The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. Addressing Digital Adoption Challenges. Credit unions have experienced some growing pains during their digital transitions, however.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

Cisco

MAY 5, 2021

Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage). Grow business with existing clients, and realize operational efficiencies that provide exponential multiples on your investments. Futureproof your CX strategy. Our partnerships extend beyond Mobile Operators.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

Lex Sokolin

SEPTEMBER 23, 2020

Of course not. Here is one potential explanation from strategy and implementation consultant PwC , and a similar one previously told by CapGemini. The bank had one of the most interesting private equity and digitization strategies in the US for the middle market in the 2010s. Yet here we still are.

Capital 52

Capital Software Lending Apple 52

FICO

MAY 13, 2020

quality, speed, and cost) and omitting or short-changing any one creates an imbalance that will cause the initiative to wobble off-course. Only 4% effectively use customer-centric data to ensure that every customer receives personalized service and actions across all channels over the course of their lifecycle.

Analytics 52

Analytics Strategy Survey Management 52

CB Insights

MAY 10, 2018

Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved. In some cases, of course, management consultants are hired to give cover to unpopular decisions or even to send a message to one’s workforce. Efficiency of marketing spend and ad targeting.

Strategy 78

Strategy Management Analytics Tools 78

Independent Banker

AUGUST 25, 2016

The panel of judges include: Jessica Wallace, former digital strategy/marketing engagement, ICBA; Sarah Elbert, executive editor of Delta Sky magazine; Carly Ferry, senior digital strategist, MSP-C; and Patrick Dix, vice president of public relations at SHAZAM Inc.

social media 70

social media Community Bank Community Video 70