Course Customer Experience Retail social media 
PYMNTS
JULY 5, 2019
It can be difficult these days to remember the almost idyllic promise of social media when it first entered the general consumer consciousness. That’s not to tempt one into nostalgia, or to suggest that social media has become marred beyond recognition. Digital Evolution. Fraud Increases. trillion in 2018.
PYMNTS
DECEMBER 17, 2020
Fraud protection specialist Kount and Philadelphia-based payments platform FreedomPay are teaming up to offer “an integrated, complete solution to enable international expansion with fraud-free payments and frictionless customer” experiences. Before, they were limited to one or two areas. Today, they’re pretty much everywhere.”.
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PYMNTS
JULY 21, 2017
Connecting with consumers has seen a significant change over the course of the past few decades. No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift.
PYMNTS
JANUARY 22, 2020
For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. And what they want and expect are what’s going to drive so much of retail and payments in the coming years and decades. Shift Intensity.
PYMNTS
FEBRUARY 1, 2017
These are tough times to be tangible — as in brick-and-mortar, in retailing at least. The physical retailer is constrained by square footage, the hybrid retailer joining on an eCommerce platform less so, especially with the drop shipping. The upshot is that, through the drop-ship model, they do not need to hold more inventory.
PYMNTS
JULY 30, 2018
The pop-up store , in an era where retail is resetting rapidly all around, has become a popular option for all types of businesses, including eTailers looking to put feelers out into physical commerce without a big commitment, or even physical retailers trying to test-drive an expansion into a new market. 2 and will end on Aug.
PYMNTS
AUGUST 8, 2018
There are brands that claim to take the customer experience to the max — and then there are brands that redefine what exactly the max means. Chubbies takes its customer community seriously, and it makes it very clear that this is well beyond a marketing ploy. Where there is success, there are followers in mainstream retail.
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