FICO

SEPTEMBER 28, 2020

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. What’s great about virtual conferences is that you can register , today, to attend. Learn from Fraud-Fighting Superstars.

Customer Experience 59

Customer Experience Fraud Strategy Compliance 59

South State Correspondent

OCTOBER 26, 2023

Money 20/20 (M2020) is the only conference in the industry where it is both possible and expected to pull off two breakfasts, two lunches, three cocktail parties, and two dinners PER DAY. If this conference is any indication of the economy, businesses are spending, and the economy remains strong.

Conference 221

Conference Las Vegas Fraud Case Study 221

Bank Innovation

APRIL 2, 2019

Ignite Ideas talks at the Bank Innovation Ignite 2019 conference in Seattle last month tackled issues of financial inclusion, designing products that enhance the customer experience, revamping payments, and rebuilding trust in banking.

Innovation 186

Innovation Video Seattle Payments 186

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was well attended, with broad representation from all institution sizes and markets. Customer centricity is forcing a convergence of traditionally segregated value propositions. Presenters proposed some solutions.

Conference 100

Conference Retail Community Community Bank 100

Perficient

SEPTEMBER 25, 2020

Epi’s robust personalization experiences are something I’ve longed for in the B2B space, and Insite’s unique stronghold on the B2B manufacturing and distribution market will no doubt be an asset for Episerver. One of the reasons this acquisition is so “cool” is because these organizations complement each other well. What is Spire?

Customer Experience 262

Customer Experience US Tools Conference 262

Perficient

NOVEMBER 21, 2023

I see myself as a resource for sellers throughout Perficient by offering thought leadership and strategy that elevate conversations with our insurance clients and prospects. How would you say your role supports Perficient and our clients? We’re developing industry solutions needed by many of the largest insurance companies in the market.

Industry 221

Industry Conference Meeting Maine 221

Gonzobanker

FEBRUARY 8, 2022

While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. An arms race in marketing and digital cannot be ignored. Let’s put COVID aside for a minute. What does this mean?

Fintech 166

Fintech Customer Experience Conference Technology 166

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. In fact, a survey from Microsoft Store of 1,300 U.S. www.miradortech.com. AI Foundry.

Conference 40

Conference Innovation Lending Customer Experience 40

William Mills

JUNE 20, 2017

day conference focused on the key issues and trends across financial services. Leaders gain inspiration to fully capitalize on trends in innovation, from AI, design thinking and customer experience on the front end to cybersecurity and RegTech on the back end. “We BAI Beacon is a unique, immersive, fast-paced 1.5

Conference 57

Conference Industry Trends Innovation 57

Perficient

NOVEMBER 17, 2020

At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.” But broadly speaking, we haven’t changed our priorities.”.

Mobile 294

Mobile Online Conference Customer Experience 294

PYMNTS

JANUARY 27, 2021

I think globally last year [Aflac] did like $30 billion in premiums,” he said, “and so if we as a startup can find our way to make that market more efficient, more effective and easier for people to access, we think that that is a good-sized duck for us to take a bite out of.”. New Markets And Opportunities.

Las Vegas 287

Las Vegas Conference Examples Marketing 287

Perficient

OCTOBER 8, 2020

Mass marketing, conducting surveys, and collecting customer feedback are just a few common ways that help organizations reach their customer base via SMS. I recently attended SIGNAL , Twilio’s annual customer and developer conference. You guessed it, this year’s conference was virtual.

Conference 360

Conference Data Regional Survey 360

PYMNTS

APRIL 29, 2020

New developments are focusing on supply chain, government activity and infrastructure to improve the customer experience as post-pandemic retail finds its legs. Public policy can only play an enabling role, tackling market failures and creating an environment in which digital entrepreneurship can thrive,” per the Brookings report.

Retail 154

Retail Customer Experience Branding Conference 154

PYMNTS

NOVEMBER 19, 2019

Service agents traditionally have had to gather data from many sources to tackle the needs of customers. This new service keeps all information in one place to enable tracking of customers’ assets, orders and support history. The new services were announced at Salesforce’s Dreamforce conference Nov.

San Francisco 101

San Francisco New York City Conference New York 101

Gonzobanker

JANUARY 18, 2024

Prediction: A $100+ billion bank will acquire a smaller BaaS-focused bank in 2024 to accelerate its entry into the BaaS market and then bolster that acquisition by adding a healthy dose of technology, compliance and business development resources to the BaaS bank. The “employee experience” will be an area of focus. money) is.

Fintech 88

Fintech Customer Experience Tools Payments 88

Chris Skinner

JUNE 2, 2017

WECHAT KEY TRENDS REPORT 2017 MATTHEW BRENNAN CHINA CHANNEL THIS PRESENTATION IS ADAPTED FROM A KEYNOTE SPEECH DELIVERED AT CHINA CONNECT CONFERENCE IN PARIS ON MARCH 2ND 2017 BREAKING NEWS: SLUGGISH GROWTH FOR WECHAT IS WECHAT STILL COOL? IN THE SAME WAY THAT AMAZON IS RELIGIOUS ABOUT THEIR CUSTOMER EXPERIENCE.

User Experience 259

User Experience Conference Mobile Customer Experience 259

Insights on Business

SEPTEMBER 21, 2018

These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Creating a Compelling AI powered Omni-channel Customer Experience.

Conference 115

Conference Customer Experience Industry Trends 115

Insights on Business

JANUARY 17, 2019

And the conference holds an impressive line up of education and activities for financial leaders focused on: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Simply choose Banking, Financial Markets, Insurance under the Industry filter in the planner.

San Francisco 93

San Francisco CA social media blockchain 93

PYMNTS

JANUARY 1, 2019

I remember a conference almost a year ago. At Entersekt, we started exploring a new market segment — the scores of rich cyber exchanges popping up all over the world. Not all that long ago, I was at another conference. Bitcoin (and other cryptocurrencies) had started its major run; everyone was excited.

Bitcoin 168

Bitcoin Payments Conference cryptocurrency 168

Abrigo

OCTOBER 21, 2019

The mission of the institution plays a significant role in employee satisfaction, as well as customer satisfaction, McBay explained. The mission of the institution plays a significant role in employee satisfaction, as well as customer satisfaction, McBay explained. It’s all about education, both for clients and employees.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

FICO

MAY 15, 2023

With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As You can read more about this story in the full media release.

Payments 52

Payments Video Customer Experience social media 52

PYMNTS

JANUARY 24, 2017

According to a report , citing comments that Seth Dallaire, VP of global ad sales at Amazon Media Group, made at AdExchanger’s Industry Preview conference in New York last week, Dallaire said: “There’s an expectation from people who visit Amazon [that] they’re going to find anything they want.

Georgia 100

Georgia New York Conference Examples 100

PYMNTS

APRIL 30, 2018

Startup Amaryllis made an appearance at TRANSACT 18 in Las Vegas April 16 through 19 – the company’s first 10-by-10 booth at a major conference, noted CEO Mark Bishopp , and an experience that was right in line with the startup’s goal to make 2018 “the year of getting the word out” about Amaryllis.

Las Vegas 122

Las Vegas Conference Meeting Branding 122

PYMNTS

NOVEMBER 8, 2019

Vestager said during a press conference at Web Summit 2020 in Lisbon, Portugal, “We get many, many concerns when it comes to Apple Pay for pure competition reasons.” Vestager continued, “People see that it becomes increasingly difficult to compete in the market for easy payments.”. That’s not all, though.

Apple 109

Apple Payments Video Conference 109

PYMNTS

DECEMBER 3, 2019

Amazon Web Services (AWS) is rolling out a voice transcription tool for doctors at its re:Invent conference. The partner firms will collaborate with Visa to enable faster go-to-market for FinTechs seeking to roll out new payment solutions. . Amazon Launches Voice Transcription Tool For Doctors. operations. he asked. “I

Fintech 132

Fintech Colorado Payments Operations 132

Celent Banking

OCTOBER 12, 2015

This week I’m in Singapore, which provides a beautiful backdrop for Sibos 2015, the annual conference that brings together thousands of business leaders, decision makers and topic experts from a range of financial institutions, market infrastructures, multinational corporations and technology partners.

Conference 100

Conference Compliance Customer Experience Analysis 100

PYMNTS

JUNE 8, 2016

On Tuesday, June 28th at 1:00 PM (EST) join Karen Webster, CEO of MPD and CA Technologies presenters Carol Alexander, Senior Director of Product Marketing for Advanced Authentication and Payment Security Solutions, and Hannah Preston, Solution Strategist, Payment Security Division, as they discuss regulatory disruption. Karen Webster.

CA 100

CA Payments Security Customer Experience 100

William Mills

APRIL 26, 2017

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. Mills-Grimes is the Digital Marketing Manager at William Mills Agency. Stay tuned!

social media 68

social media Customer Experience Marketing Strategies Strategy 68

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. With me today is Jim Hertzfeld, our Chief Digital Strategist. Eric: Awesome.

Marketing 294

Marketing Branding Data Industry 294

Gonzobanker

MAY 14, 2018

Financial Brand Forum , an exponentially growing event now in its fifth year – targeted at the morphing worlds of financial marketing, sales and service – is a well-oiled machine with several coats of highly buffed wax. Marketing automation provider Marquis and its clients were talking up execution capabilities from its recent DocuMatix.

Branding 122

Branding Industry Apple Marketing 122

Social Assurance

NOVEMBER 6, 2020

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. The adjustments to a virtual conference were quite disappointing for me personally this year.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Abrigo

MAY 5, 2022

or largely focused on the domestic banking market. If you have an interesting podcast to share, please send it to marketing@abrigo.com. Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.

Community 195

Community Lending Maine Resources 195

PYMNTS

JULY 30, 2020

That led him to looking for clusters of market density where he could take over the kitchen of one hotel and provide turnkey room service to other hotels within a delivery zone. “We We provide a really solid food experience through packaging, menu design, local sourcing and really kind of being a partner to the guest,” he said. “We

Chicago 185

Chicago New York Branding Conference 185

PYMNTS

NOVEMBER 16, 2018

In a conference call with analysts, Nordstrom Co-president Blake Nordstrom said, “We have taken action, including the appropriate steps to ensure the problem is addressed and does not happen again. In the United States, the retailer stepped into the Manhattan market by opening its men’s store in the borough.

Los Angeles 116

Los Angeles United States Retail Cards 116

Insights on Business

OCTOBER 16, 2018

As we head into Money20/20 next week, I want to make sure you are aware of the best ways to engage with IBM at the conference. Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

PYMNTS

AUGUST 20, 2019

Kohl’s Chief Executive Officer Michelle Gass said in an earnings conference call on Tuesday (Aug. She also pointed out that the company is seeing a mixture of existing customers and new, younger shoppers using the service. 20) that the Amazon returns program is a significant initiative and a “great example of our innovative spirit.” (As

Branding 116

Branding Retail Strategy Conference 116

PYMNTS

FEBRUARY 7, 2019

During the quarter, Chipotle Mexican Grill CEO Brian Niccol noted in an earnings conference call, the company saw a 6.1 percent of restaurant managers saw innovations that improve the customer experience as appealing. The quick-service restaurant (QSR) chain reported sales of $1.23 billion and earnings of $1.72

New York 139

New York System Company Innovation 139