PYMNTS

JUNE 4, 2019

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. The reality today is that the user experience must be seamless, easy, fast and personalised, and that includes payments,” said Visa Head of Strategic Partnerships in Europe, SVP Bill Gajda.

Payments 115

Payments User Experience Cards Fintech 115

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. That is a big difference.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JUNE 17, 2019

This means the focus as been more on compliance with PDS2 rather than commercialization. has been instrumental through the Competition and Markets authority (CMA) in creating an enabling environment through setting a common standard for nine retail banks. You need incentives to swallow up the slightly clunky user experience,” she said.

User Experience 196

User Experience Examples Innovation Cards 196

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. I recall a recent conversation in which you mentioned the shift in how the first line of defense sees risk and compliance compared to just a few years ago? Now, of course, it’s like dozens, and compliance has exploded since then.

Compliance 87

Compliance User Experience Innovation Risk Management 87

PYMNTS

FEBRUARY 2, 2021

QR codes and even peer-t0-peer (P2P) options are gaining favor, especially for smaller retailers. System integrity, handling of leading-edge cases and compliance are some of the areas often overlooked. Looking ahead, as apps evolve, credit will have to be part of consumer-facing offerings and experiences, predicted Wain.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

DECEMBER 2, 2020

The key to this is user experience,” he said. Rusi said the experience is “just like air travel. But the right amount of healthy friction is a wanted experience to ensure safety and retain control.”. Compliance Amid COVID-19. That’s what it’s all about.”. For most people, speed is important.

Fraud 215

Fraud Online Security Compliance 215

PYMNTS

FEBRUARY 28, 2017

That night, the “name that tune”-style game was given the Alexa treatment, adding voice functionality to the user experience. The tech giant recently added voice shopping functionality to Google Assistant, meaning users can now order items via Google Home.

Google 100

Google System Comparison User Experience 100

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. The Physical Side of ID Theft .

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

SEPTEMBER 12, 2017

If not, you probably will soon, since it just teamed up with 7-Eleven to bring surcharge-free ATM access to 8,000 of the convenience chain’s retail locations. MoneyPass, a network of Elan Financial Services , provides ATM and debit card processing solutions for financial institutions, Independent Sales Organizations (ISOs) and retailers.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

MARCH 25, 2019

Compliance and regulatory issues remain top of mind, of course, but so does the overall experience of both buyers and sellers. As sharing economy platforms expand globally and become more popular, the pressure is on to cater to consumers and to offer seamless experiences for both buyers and sellers to remain competitive.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

PYMNTS

OCTOBER 2, 2018

There were also warnings that a “patchwork” of privacy laws across various states would hurt businesses, as well as concerns that compliance costs could also do harm. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.”

Data 189

Data Online Google social media 189

PYMNTS

JULY 5, 2017

Traditional providers like credit card companies, digital-only services like PayPal and retail companies, are all investing in digital experiences in different ways, though it remains to be seen what approach customers will fully embrace. Regardless, the ecosystem for creating these solutions is incredibly intricate.

Innovation 121

Innovation Customer Experience Mobile Security 121

FICO

MARCH 6, 2020

Visma Connect recently interviewed Jürgen Krieg, FICO's head of global compliance sales. In this excerpt from that article, Jürgen elaborates on the importance of compliance. . At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

NOVEMBER 1, 2017

The idea is to provide fantasy fans a more seamless, enjoyable user experience when using the platform, he said. Like any eCommerce experience, nobody wants friction [in terms of] being able to make a purchase,” Haas noted. “We Every market has its challenges,” Haas said. “We

Payments 102

Payments Regional America Marketing 102

PYMNTS

MAY 22, 2018

Frew said that disbursements take place across normal and recurring use cases (think bills), and “one-offs,” which can occur when, say, an insurance company pays out a claim or a retailer wants to issue a rebate.

Payments 101

Payments United States Lending User Experience 101

NCR

JANUARY 17, 2017

All players will look for better ways to manage regulatory and compliance processes. The difficulty comes with maintaining the right balance between fully complying with regulatory demands and keeping user experience simple. This year will be a big year for all types of specialized payments providers. Take Africa, for example.

Fintech 40

Fintech Trends Industry Compliance 40

PYMNTS

DECEMBER 11, 2017

Today, that fuels a $23 billion USD eCommerce market: roughly 8 percent of all retail spending. Be the regulatory and compliance safety net. As a highly mobile and digital population – 68 percent of whom own a smartphone – 65 percent of Australian consumers reportedly shop online, and 40 percent do so at least once a month.

Payments 105

Payments Online Management User Experience 105

PYMNTS

SEPTEMBER 22, 2017

The second and overlooked area of innovation is in the area of user experience. Rising online cyber threats are increasing the rate of fraudulent activities not only in financial services but also [in the] online gaming, travel, sharing economy and retail industries.

Innovation 140

Innovation Knowledge Base Online Mobile 140

Gonzobanker

JANUARY 17, 2020

The only solution is to keep executing on a formal roadmap of improvements and build internal integration, user experience and data skills that will act as the “glue” in a world full of imperfection. The death by 1,000 cuts in payments continues … with little transparency to executives.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Gonzobanker

AUGUST 31, 2015

It could stem from an overreaction to a regulator or an overzealous compliance employee with too much power. Be careful that you really understand where your vendor is when it comes to the user experience of the process. Manage regulatory concerns accordingly and don’'t over-react.

System 60

System Tools Cards User Experience 60

FICO

JANUARY 7, 2021

That efficiency, especially in retail and transportation, will become a strategic asset that will define the industry, potentially for a generation. It provides a unified view of analytics, business strategies, audit and compliance, empowering companies to make smarter, faster, more profitable decisions.”.

Management 52

Management Analytics Strategy Data 52

William Mills

MAY 11, 2016

Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

APRIL 2, 2019

Limited , which offers what is billed as a “turnkey” Open Banking platform that helps banks achieve compliance with the Second Payment Services Directive (PSD2). The March 14 deadline for compliance with PSD2 has, in turn, spurred banks to open up to third parties. That’s according to Steve Kirsch, CEO of Token.io

Software 165

Software User Experience Security Compliance 165

PYMNTS

JUNE 29, 2017

And that growing spend, apart from being visible by the numbers, is also visible in falling foot traffic to physical retailers, as consumers are increasingly preferring to shop (and browse and price compare) with their phones, as opposed to physically appearing at the mall. That’s an estimated $1.3

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

OCTOBER 9, 2018

Bitwala President Jörg von Minckwitz said in a statement that solarisBank’s “technical services and regulatory umbrella enable Bitwala to be fully compliant with German banking requirements while offering a reliable user experience.”. By comparison, 86 percent of bitcoin mining revenues represented estimated profits back in January.

Bitcoin 116

Bitcoin blockchain Comparison User Experience 116

CB Insights

OCTOBER 3, 2017

In order to carve out a niche for themselves, startups are now forming direct relationships with their customers through the use of product personalization, subscription options, and through a laser focus on user experience. Scroll down to see the full list of companies in the graphic.

Capital 54

Capital Nebraska Examples San Francisco 54

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. With so many companies showing web-based platforms the quality of the user experience is paramount. I like their web-based UI.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Andrew just needs to review the account and forward on to compliance for their review. Andrew can snooze until Compliance has done their work so his workspace is not cluttered. Built a workflow for the bank so the bank can approve payment and see all compliance and tax information. Also a pretty good customer experience.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

JULY 22, 2015

gives you the ability to extract actionable information from your audio and video to make better decisions, confirm and validate compliance, and understand your media. This means retailers need to be prepared to accept EMV transactions. Spreedly APIs minimize the complexity, cost, and risk of PCI compliance and payment integration.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

MAY 15, 2019

Working with FCAT, the charity searched for third-party vendors and iterated testing on compliance with legal and regulatory requirements to be able to accept Bitcoin. This brainchild from the Lab offers a way to modernize the traditional retail banking experience. Deutsche Bank — Deutsche Bank Labs. Founded: 2016. PNC — iLab.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

Best Free Market Research a Retail Banker Will Ever Get. Maybe nobody can get that many retailers to agree on anything. Let’s hope bankers can keep evolving their mortgage business and borrower experiences among all this compliance chaos. It’s funny, tongue-in-cheek and just plain different. The take-away?

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Best Free Market Research a Retail Banker Will Ever Get. Maybe nobody can get that many retailers to agree on anything. Let’s hope bankers can keep evolving their mortgage business and borrower experiences among all this compliance chaos. It’s funny, tongue-in-cheek and just plain different. The take-away?

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

Alfa-Bank offers a wide range of products and operates in all sectors of the financial market, including corporate and retail lending. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. BehavioSec enhances security without impacting the user experience.

Company 12

Company Software Analytics Mobile 12