Bank Innovation

MARCH 26, 2019

Clinc, a conversational AI company, has signed a deal with a major U.K. bank to use its new AI-based fraud tool, Bank Innovation has learned. Clinc could not disclose the bank's name, but Gualberto Camacho, director of product at the company, told Bank Innovation that it is "one of the three largest FIs in the […].

Tools 170

Tools Fraud Innovation Company 170

Perficient

FEBRUARY 28, 2024

Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant. Strategies for Success Prioritize customer-centricity, operational efficiency, and financial stability. Blend automation with empathy to deliver superior outcomes.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

JUNE 22, 2017

There’s another way, though, in which the fear of fraud bears down on the enterprise. A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. to understand how payments fraud is limiting corporates’ path to success. cents per every $100 transacted.

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. Mobile ordering is at the center of business operations for Blaze Pizza and many fast casual dining chains today.

Fraud 177

Fraud Mobile social media Customer Experience 177

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

JULY 27, 2020

Cross-border trade and payments have gotten far easier in recent years, and that’s a beautiful thing for recovering companies seeking new territories and customers. Noting that some countries are able to operate more normally now than the U.S., The world economy won’t wait for the U.S. to recover.”.

Operations 183

Operations Fraud Payments How To 183

PYMNTS

JULY 25, 2017

Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers. In 2016, online financial fraud hit 15.4

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

AUGUST 21, 2020

In the August Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including how the pandemic is driving ATM innovation, how FIs are protecting both digital accounts and ATMs from potential fraudsters, and the new cybercrime-fighting techniques that are revolutionizing the digital banking industry.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

NOVEMBER 26, 2019

Ola, a ride-hailing company from India, said it’s going to be operational in London “in the coming weeks,” according to a report by TechCrunch. So far, the company has raised $3.5 Indian drivers with the company keep about 70 to 74 percent of a passenger fare, as well as earn “incentives.”.

Company 133

Company Operations System Fraud 133

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud.

Fraud 128

Fraud Analytics New Jersey Data 128

Perficient

DECEMBER 18, 2023

Legal Obligations and Regulatory Frameworks It is well-known that financial institutions operate within a complex web of laws and regulations. Operational Efficiency and Effectiveness Adopting regulatory risk and compliance practices is not merely a box-ticking exercise. This ensures a seamless and compliant global operation.

Regulation 473

Regulation Compliance Exercises Guidelines 473

PYMNTS

JULY 10, 2020

That doesn’t mean these companies have the ability to easily adopt the same payments solutions that businesses in other industries can access. It’s why, said Muller, payment innovators in the cannabis market must keep a macro view while targeting micro use-cases and user populations.

Innovation 210

Innovation Payments Tools Compliance 210

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

JULY 10, 2019

These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. An unexpected consequence of the retailer race to offer same-day and one-day delivery is increased fraud exposure. Nearly one-third (30.4

Fraud 140

Fraud Strategy Study Comparison 140

PYMNTS

JANUARY 26, 2021

Add “lobby and visitor management” to the list of tech industries that have seen a spike in demand as companies contend with an ever-changing list of COVID-19-era requirements needed to safely and swiftly move people and packages in and out of their businesses. They're looking to figure out when, and how they can safely do so.”.

Management 291

Management Company US Compliance 291

PYMNTS

OCTOBER 16, 2020

Numerous quick-service restaurants (QSRs) have deployed these technologies to support their operations, tailor their customer service approaches and even boost sales, but many players, including several big names, have been reluctant to invest in such innovations. How AI Can Aid In Fraud Detection, Sales. QSRs Leverage AI.

Analytics 273

Analytics Data Fraud Tools 273

PYMNTS

OCTOBER 6, 2020

A fact of our new reality that has snapped sharply into focus over the last half year as restaurants of all sizes and descriptions have had to rapidly reset their operations for a world where restaurants were first closed down entirely and, even when they reopened, customers have remained reticent about dining out. Dining has gone digital.

Fraud 195

Fraud Data Mobile Cards 195

PYMNTS

SEPTEMBER 17, 2020

The move has the potential to provide instant transactions between 4 billion accounts serviced by financial institutions across SWIFT’s network, the company added. We will introduce data innovation that embeds risk and control elements expected from SWIFT, creating peace of mind for business-critical operations.

Innovation 348

Innovation Payments Compliance Data 348

PYMNTS

OCTOBER 8, 2020

The deals sometimes concerned big players, including “some of the largest and most innovative companies in the world (e.g. In addition, the company has strengthened its hiring, with several veterans of finance, policy and regulatory affairs joining the team. Feedzai has seen the increase in fraud and scams with the pandemic.

Report 247

Report Fraud Risk Management America 247

PYMNTS

DECEMBER 31, 2019

Navigating the sheer multitude of options and matching information across several companies’ systems can be challenging. The following Deep Dive further explores how paper-based methods can result in processing delays and how new, cutting-edge payment innovations can drive accounts payable (AP) automation. Manual processing challenges.

Innovation 153

Innovation Payments Survey blockchain 153

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

MAY 24, 2019

The Financial Crimes Enforcement Network ( FinCEN ) is launching an initiative called the FinCEN Innovation Hours Program, as a call to private sector companies that have developed tech to fight money laundering and terrorist financing, the organization said in a release. FinCEN expects to hold events in the Washington, D.C.

Innovation 124

Innovation US Metro Washington 124

PYMNTS

JULY 11, 2018

Falkowski was sentenced to 30 months in a federal prison for being the brains behind a $1 million fraud scam. To protect himself, he created faulty invoices to trick QVC into paying for his fraud. He also worked with two QVC vendors to aid in ripping off the company. QVC former director James D.

Company 102

Company New York City Fraud Retail 102

PYMNTS

OCTOBER 1, 2019

No matter what happens with the deadline (one can expect bigger operators to generally meet it, while a good number of mom-and-pop operations will not, he said), the new date provides fresh opportunity for convenience stores and gas stations to become better at customer experience and engagement. gas stations and convenience stores.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

MAY 8, 2019

It hasn’t exactly been the best of times lately for FreightRover , at least not when it comes to legal drama and company leadership. PYMNTS readers might recall that late last year, FreightRover secured $500 million in financing to fuel its factoring operations, with the capital coming from Crayhill Capital Management.

Fraud 135

Fraud Report Indianapolis Leadership 135

FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. We asked about priorities, plans and requirements for enterprise fraud prevention and detection solutions , and the results are fascinating.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

JUNE 21, 2019

The dispute over the Office of the Comptroller of the Currency ‘s (OCC’s) national bank charter, which became available to FinTech firms last year, has reportedly caused technology conglomerates to shy away from a tool that aims to provide nonbank firms with a more streamlined way to operate on a national level. Trackers and Reports.

Fraud 101

Fraud social media cryptocurrency National 101

PYMNTS

JUNE 27, 2017

In this week’s Commander in Chief series, PYMNTS talks with mobile capture and identity verification company Mitek Systems ’ CEO James DeBello about what moves the ball for the mobile industry. He also offers advice for how to innovate in the field. PYMNTS: Where do you look for innovative ideas, and why?

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JUNE 17, 2020

The South Bend, Indiana-based company will now also be partnering with Boeing as it moves into the next phase of its research in investigating blockchain’s potential for military supply value. The company has been doing this since 2017 when the Defense Advanced Research Projects Agency granted it funding the first time.

blockchain 132

blockchain Fraud Indiana Bitcoin 132

PYMNTS

JUNE 6, 2017

From some guy’s garage in San Francisco, a group of math nerds has grown into one of the world’s finest-tuned machine learning operations. SigOpt now helps optimize fraud detection and investments like beer brewing and even the manufacturing of synthetic rhino horns. PYMNTS: Can you explain the business?

Operations 168

Operations Tools Data San Francisco 168

PYMNTS

JULY 9, 2018

The problem with fighting fraud — according to GIACT EVP of Product David Barnhardt in this week’s edition of the PYMNTS Topic TBD — is how much information fraudsters have at their fingertips about regular consumers. In this case, it is two pieces of secondary data that trigger the discovery that this is a fraud.”.

Fraud 110

Fraud Data Tools Payments 110

PYMNTS

MARCH 1, 2017

Creating innovation that’s both meaningful and lasting requires more than just coming up with a great idea. PYMNTS: How would you define your company’s approach to innovation? TC: Traditionally, we’ve relied on our partners and client advisory committees to help direct our innovation, which in a way made us a fast follower.

Innovation 100

Innovation Payments Fraud Trends 100

PYMNTS

DECEMBER 18, 2019

The coffee company, which has 603 locations throughout the United States, recently revamped its rewards system, Caribou Perks, to compete against industry heavyweights. Another innovation Caribou implemented post-release was targeted recommendations. Bringing In-store Operations Up To Date.

Mobile 130

Mobile Innovation System Security 130

PYMNTS

MARCH 3, 2020

Whether embracing development and adoption of new payment rails or developing solutions for legacy versions, the latest in payments innovation is all about speed – even for corporate payments. Lawmakers say that an extended ban would more adequately address financial fraud and other risks on the black economy.

Innovation 130

Innovation Payments blockchain National 130

FICO

JANUARY 12, 2022

The changing global regulatory landscape and ever-shifting fraud vectors are just two of the biggest challenges facing financial institutions. I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Video Discussion : 2:15-7:30).

Fraud 52

Fraud Technology Management Trends 52

Insights on Business

NOVEMBER 22, 2017

The changes we see in the global payments landscape, driven by innovative technologies, are fundamentally changing the industry, but they come with a brand new set of challenges. On the other hand, technology capabilities are supporting increasingly complex, sophisticated and global fraud and cybercrime patterns. bn ($5.3Bn).

Fraud 125

Fraud Payments Innovation Industry 125