William Mills

MAY 19, 2016

The Community Bankers Association of Georgia (CBA) held its annual spring meetings in cities across the state which this year included Macon, Hoschton and Albany (pronounced ALL-benie if you’re not from around these parts). The CBA has approximately two hundred community banking members. Hello, I’m a Millennial.

Georgia 41

Georgia Community Bank Community Meeting 41

Long Lasting Ideas

FEBRUARY 22, 2016

And what in the name of holy matrimony does a rejection letter have to do with bank marketing? It’s about old-school “social media’. The Elevator Rule”: When meeting with clients or customers off-site, never discuss impressions of the meeting until the elevator is on the bottom floor and you’re out of the building.

social media 40

social media United States Branding Meeting 40

Independent Banker

JULY 30, 2015

Meet ICBA’s Marketing and Communications Contact. Leading a team of marketing and communications experts, he is an outside-the-box thinker who believes strongly in the mission of the organization and the importance of community banks. ICBA Social Media Monitor. Community Banking Month.

Resources 70

Resources social media Marketing Tools 70

Long Lasting Ideas

FEBRUARY 2, 2015

While much of the advertising dollar goes to the prized 18-to-35 demographic, Bill Murtha’s recent post on mature adults gives powerful witness as to why marketing to mature adults is critical, especially for community banks and credit unions. 35 percent of seniors online use social media, like Facebook and LinkedIn.

Meeting 40

Meeting Marketing social media Community Bank 40

Independent Banker

OCTOBER 29, 2014

Meet Jack Bauhs, your next customer. And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. By Ed Avis. And technology is important to him.

Millennials 110

Millennials Community Bank social media Community 110

Independent Banker

NOVEMBER 13, 2014

Meet Jack Bauhs, your next customer. And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. By Ed Avis. And technology is important to him.

Millennials 87

Millennials Community Bank social media Community 87

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. By contrast, the very idea of digital communication seems cold and distant and impersonal. Answer: None.

Community 55

Community social media Community Bank Big Data 55

Independent Banker

JULY 30, 2015

Meet ICBA’s Advocacy Contact. IB: What do ICBA advocacy staff members do to represent community banks in Washington? Hawxhurst: ICBA’s advocacy staff works to represent the interests of community banks before a wide range of policy bodies in Washington, particularly before Congress and the federal banking agencies.

Resources 70

Resources Tools Washington Community Bank 70

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Corey Neil.

Community Bank 91

Community Bank Community Tampa North Carolina 91

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. banks, the banking industry was found to be lacking. Samy also explained how mobile is the key in creating an omnichannel banking experience.

Retail 103

Retail Study Online Mobile 103

Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

Community Bank 70

Community Bank Community Operations Retail 70

Social Assurance

OCTOBER 10, 2017

Establishing yourself as the community bank is a process. There is a science to holding a business event as you will soon learn that it is a thin line between successfully meeting your business goals and wasting an investment. Capitalize on this fact by creating social media friendly content.

Community Bank 12

Community Bank Community social media Study 12

Social Assurance

OCTOBER 10, 2017

Establishing yourself as the community bank is a process. There is a science to holding a business event as you will soon learn that it is a thin line between successfully meeting your business goals and wasting an investment. Capitalize on this fact by creating social media friendly content.

Community Bank 12

Community Bank Community social media Study 12

Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

Strategy 156

Strategy Digital Banking Digital Strategies Mobile 156

Jeff For Banks

APRIL 25, 2014

September 2004, driving from a meeting in New York, on the grossly miss-titled Cross Bronx Expressway, Nathan Stovall, a reporter from SNL Financial gave me a call. The question: What was up with an upstate New York bank? And what is social media? He printed it as I said it. Our combination.

Community 93

Community New York Indiana Connecticut 93

Independent Banker

MARCH 15, 2015

That dynamic provides a unique opportunity for individual community bankers to tell their stories to their federal lawmakers, which has always been a vital part of getting ICBA’s pro-community banking legislative agenda enacted. Then, reaching out to a lawmaker’s district office to set up a meeting with him or her.

Community 70

Community Washington Community Bank Meeting 70

Long Lasting Ideas

JANUARY 5, 2015

Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. And at a micro level, how do community banks reach a generation overwhelmed with debt that inhibits wealth? Conservative bankers might dismiss social media.

Marketing 40

Marketing Millennials Community Bank social media 40

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 172

Idaho Community Industry Strategy 172

NCR

MAY 26, 2016

As the report makes clear, some potential problems are obvious: Entrepreneurs would prefer not to waste time waiting for a banker to meet with then, banking hours clash with customer priorities, etc. Yet one of the most fundamental aspects of business, financial services enabled by massive corporations, requires a face-to-face meeting?

social media 53

social media Resources Innovation Course 53

South State Correspondent

MARCH 15, 2023

Funding Capacity as a % of Uninsured Deposits: Calculating a bank’s total liquidity lines as a percentage of uninsured deposits is now in vogue. Customers and analysts will look for this ratio to be over 100% so that borrowings can meet any uninsured runoff. 9) Brand Matters: SVB had one of the best brands in banking.

social media 195

social media FDIC Branding Management 195

Social Assurance

JANUARY 27, 2020

It’s possible to find niches in your community that you can solve. Embrace Digital Marketing and Social Media Advertising. Startups know that in order to compete with established brands, they often can’t allocate much of their budget toward traditional media.

Fintech 15

Fintech Marketing social media Community 15

Social Assurance

OCTOBER 10, 2016

With so much work to be done during harvesting, you might think that this is one of the worst times of the year to connect with your agricultural customers via social media. Keep your content fresh and relevant for your followers and see if you can snag a few more with your social content this fall.

social media 12

social media How To Community Meeting 12

South State Correspondent

MAY 31, 2023

For other banks, the primary strategy is to enable mobile banking penetration and engagement further. For others, it might be fixing problems, aiding in retention, increasing customer satisfaction, gathering customer intelligence, or providing a meeting place for face-to-face interaction for events.

Data 195

Data Branch Strategies Strategy Mobile 195

Gonzobanker

DECEMBER 19, 2017

THE BANKING AWARDS. Rainbolt has quietly built a community bank in the past 20 years that is closing in on $2 billion of market cap. GonzoBanker of the Year – Large Banks. Credit Union Merger of the Year – Goes to Lake Michigan Credit Union and its CEO Sandy Jelinski for acquiring Florida-based community bank Encore.

Conference 91

Conference Industry Community Bank Community 91

William Mills

MAY 11, 2016

In 2015, 70% of customers preferred to open bank accounts through mobile channels. Fiserv is meeting that need for FIs and millennials. Demo: In Instagram – Example dude sees an ad for sunglasses from a bank called Genius. The account has a tie into social media and sharing. Andrew Barnett (Sr.

Video 40

Video Mobile social media Analytics 40

Gonzobanker

JANUARY 4, 2022

In 2022, community banks and credit unions will have to revisit and overhaul their overdraft policies and strategies. According to Terence Roche, partner at consulting firm Cornerstone Advisors , community-based financial institutions could: “Lower their NSF fee to the $5 to $7 range and market it as a convenience fee.

Trends 188

Trends Fintech social media Strategy 188

William Mills

AUGUST 9, 2016

William Mills Agency, the largest independent public relations and content marketing firm specializing in the financial industry, is pleased to announce today that it will provide PR services, trade show support and social media services for Tennessee-based, ACH Alert.

Fraud 40

Fraud Company Tennessee social media 40

Gonzobanker

NOVEMBER 18, 2014

Broadway Bank’s Jimmy Allen told a fun story about how Broadway’s universal bankers communicated across the branch with hand signals that would make any third base coach proud. Barclaycard discussed its social media and crowdsourcing, including a site where customers share travel stories and openly discuss product options.

Chicago 97

Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 20, 2018

Despite some controversy about the deal bidding structure, the point is that MB got close to $5 billion for the franchise and locked in an exchange rate before the bank equity market softened. Bank Purchase of the Year. CVB Financial acquires Community Bank. Easy as a golf swing. Enron Smartest Guys in the Room Award.

Fintech 102

Fintech Conference Innovation Community 102

Jeff For Banks

APRIL 22, 2018

Facebook continues to be whipsawed and other major names like Google, Amazon, Netflix, and Microsoft fell in sympathy with their social media favorite. The Federal Reserve Beige Book is released in advance of the Federal Reserve meetings. Dorothy has been with Penn Community Bank and its predecessor since November, 2004.

Marketing 60

Marketing Philadelphia social media Taxes 60