Bank Innovation

SEPTEMBER 28, 2018

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150

UX Report Study National 150

PYMNTS

AUGUST 5, 2019

The App Store and the Google Play Store collectively offer more than 5 million mobile apps offering every type of service imaginable — ridesharing apps, music and video streaming apps, aggregator apps, banking apps, quick-service restaurant (QSR) apps and retail merchant apps, among countless others. When asked, 51.8 An astounding 85.1

Report 143

Report Payments Mobile Retail 143

PYMNTS

MARCH 21, 2018

Aside from Boston’s oddly Shakespearean sports history, in an example drawn from retail, there is the checkout page failure that leverages an alchemy of bad decision-making to take an attempted conversion and turn it into an abandoned cart. This is a checkout process that just desperately needs to go away,” Hashemi stated.

Google 152

Google Data Retail UX 152

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

OCTOBER 13, 2016

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. “You want to get into as many use cases as possible,” said Greg Weed, director of card performance research at Phoenix Marketing International.

Mobile 100

Mobile Payments Apple Samsung 100

Celent Banking

MAY 5, 2017

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Monzo (formerly Mondo) out of the UK had multiple issues inside of a week.

UX 125

UX Technology Groups US 125

Celent Banking

JUNE 5, 2015

Another case arises when consumers have high interest rate credit card debt. Anchoring on credit card disclosures is very powerful. Initial experiences with the new credit card disclosures shows that borrowers are anchoring on the minimum payment figure, and on occasion paying less each month than they otherwise would.

Conference 100

Conference Taxes User Experience Nebraska 100

CB Insights

JULY 11, 2019

Product engagement and maintaining a clean UX/UI. Nubank is the largest challenger bank today and has 9M customers (across credit cards and bank accounts). Brazil’s Nubank, which launched initially as an alternative credit card provider, received approval to launch a bank last year.

Fintech 64

Fintech cryptocurrency Examples Cards 64

Tomorrow's Transactions

AUGUST 24, 2016

From The EMV chip credit card transition in the US has been a disaster — Quartz. Tap, swipe, dip, PIN or sign, hand over the card or keep it… every transaction is an adventure. Chargebacks for card-present transactions increased 50% following the Oct. As far as I know, neither of these is true. Krebs on Security.

Cards 30

Cards US ATM UX 30

Fintech Labs Insights

MAY 15, 2017

Alpharank CEO Brian Ley had just shown how his Customer Influence Mapping technology enables FIs to spot highly-networked “influencers” among their customer base, and how to leverage those influencers to build better engagement and a more customized UX. “We take two to three years of credit or debit card data.

Arkansas 17

Arkansas UX Training Fintech 17

PYMNTS

MAY 8, 2020

The Front-End Strategy: UX. While SMBs often do need unique products and services that wouldn’t be fit for a consumer, Brackpool noted that, just like retail customers, the user experience is a vital component to fully addressing SMBs’ banking needs.

User Experience 175

User Experience UX Fintech Tools 175

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores. NPS scores range from -100 to […].

Innovation 210

Innovation Mobile Study Survey 210

Fintech Labs Insights

JULY 12, 2016

Financing solutions for retailers & manufacturers. Prepaid debit card for youth. Retail finance gateway. Tags: Institutions, B2B2C, mobile banking, UX/UI. Latest round: $20 million Series B. Total raised: Unknown. HQ: Bejing, China. Source: Crunchbase. Latest round: $13 million Series B. Total raised: Unknown.

New York City 12

New York City Company Fintech San Francisco 12

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. So many miles to go, retail bankers! The Tech Award – Goes to Capital One.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

APRIL 29, 2019

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. Retail Jedi. At the now defunct Convergys Corporation, new sales employees pitching the company’s customer management software were known as retail Jedis.

Innovation 78

Innovation Software Taxes Google 78

CB Insights

OCTOBER 31, 2019

Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Retail & e-commerce: Convenient shopping & scheduling. Crafting a simple UX for a personal finance app is a tall order.

Industry 78

Industry Examples Tools Retail 78

Fintech Labs Insights

APRIL 22, 2020

Thoughts : It’s a clever approach to drive direct-deposit relationships, the holy grail in retail banking. Someone with $50k in the bank isn’t going to risk dropping down a tier because they charged one-too-many meals to their debit card (e.g., $125 The bank is also moving forward with a credit card rollout to some of its customers.

Taxes 15

Taxes CA UX Digital Banking 15

Gonzobanker

DECEMBER 19, 2022

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Acronym of the Year – CCCA (Credit Card Competition Act). Knowledgeable from retail to complex treasury needs, Cody is one of the best. Goes to Sen.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

JUNE 4, 2020

Vaduvur Bharghavan , president and CEO of card services platform OnDot , recently talked with Karen Webster about what financial services will look like in the post-pandemic world — and why things will be very different than what came before. That messaging also includes a pitch for apps as a way to better manage a card.”.

Mobile 141

Mobile UX Cards Payments 141

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The content Mint created for SEO was made based on various keywords they’d identified as high traffic: “budgeting,” “spending plan,” “financial management,” “save for college,” “how do credit cards work.”.

Tools 78

Tools Millennials US Maine 78

Javelin Strategy & Research

SEPTEMBER 23, 2015

It’s been a long anticipated issue with EMV – the time it takes to “dip” a card compared to the much accustomed “swipe”. It’s not so much the time it takes, it’s more that it’s dead time – you have nothing to do but stare at a POS display waiting for the acknowledgement that you’re able to take the card out again. Insert card – check.

UX 40

UX Cards Apple US 40

Fintech Labs Insights

AUGUST 26, 2016

While there is no word yet on UI and UX specifics such as emojis with special powers, gifs, and social feeds, there have been a few questions about the name Zelle, which Urban Dictionary defines as, “a girl who is attractive and intelligent.” ” New mobile payments methods are everywhere (and that’s not a good thing).

Trends 12

Trends Fintech ATM Google 12