PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

MAY 7, 2020

The new payment tool was designed for small businesses looking to move from brick-and-mortar to eCommerce, the news service reported. As COVID-19 has forced shutdowns and social distancing, web sales have been on the rise, and many entrepreneurs are moving their business models online. Square charges 2.9 billion.

Tools 153

Tools San Francisco Payments social media 153

PYMNTS

OCTOBER 22, 2020

Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift. These offerings are intended to give customers the payment and shopping method variety they crave. “I Payment Variety's Rising Value .

social media 200

social media Retail Online Mobile 200

PYMNTS

APRIL 19, 2019

Chipotle Mexican Grill has been the victim of a cyberattack that compromised the credit card payment information for a small number of customers. Many customers have recently posted on social media that orders placed at the restaurant fraudulently used their payment cards during the first few weeks of April.

Payments 190

Payments social media Cards Conference 190

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. The Fliggy Payment Feature. Last year, the U.S.-based

Retail 129

Retail Payments social media Mobile 129

PYMNTS

DECEMBER 16, 2020

In today’s top payments news around the world, IBM has bought Canada-based Expertus Technologies, while Gojek is rolling out its new GoBiz Plus point-of-sale (POS) offering. Gojek Debuts POS System for Indonesian Merchants That Accepts Cashless Payments. Plus, Bridgetown Holdings is reportedly thinking about a deal with Tokopedia.

Technology 240

Technology System social media Payments 240

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s no sales associate to offer a loyalty card at a traditional self- serve solution, after all. Unattended Loyalty . Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

MARCH 30, 2020

As retailers determine the best ways to reach retail customers during the coronavirus pandemic, ICICI Bank launched its banking services on Monday (March 30) on WhatsApp. . Additionally, users can get details of the nearest ICICI Bank ATMs and branches, all from the social platform. .

social media 146

social media Retail ATM Cards 146

PYMNTS

MAY 3, 2019

Facebook has been meeting with financial firms and online merchants as it makes plans to launch its own cryptocurrency-based payments system. The company is reportedly developing a checkout option that would allow consumers to use their Facebook log-in credentials as a payment method when shopping on the site or with other online merchants.

Payments 181

Payments social media cryptocurrency Bitcoin 181

CFPB Monitor

AUGUST 8, 2022

In Director Chopra’s recent interviews with several news reporting organizations, a persistent theme was the CFPB’s concerns about the entry of big tech companies into financial services, particularly in connection with payments and the companies’ ability to collect and monetize data about consumers. In the U.S., Embedded commerce.

Report 145

Report social media Payments Data 145

Bank Innovation

NOVEMBER 12, 2019

pitches its new card as a model of simplicity and transparency, upending everything consumers think about credit cards. But for the card’s overseers at Goldman Sachs Group Inc., Social media postings in recent days by a tech entrepreneur […].

Apple 218

Apple social media Cards Groups 218

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

Retail 137

Retail Millennials New York City social media 137

Banking Exchange

SEPTEMBER 13, 2019

Consumer Credit The Economy Feature Financial Trends Lines of Business Retail Banking Payments Social Media Cards Community Banking Feature3 Online Mobile. "It provides the encouragement people need to vote with their dollars."

social media 68

social media Online Cards Community Bank 68

South State Correspondent

MAY 1, 2024

Leveraging social media, Gentle Monster started to get traction. Companion accounts for seniors, payments, college athletes, high-risk industries, and many other profitable niches are untapped in banking. These striking designs paid for themselves in media exposure.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

APRIL 25, 2016

Forget private conversations, chatbots and customer service: Facebook Messenger could soon be delivering retail payments to its 900 million users. In June 2015, the social media titan dropped the requirement to have a Facebook account to use the service, a strong indication the two will become unbundled, so to speak.

Retail 100

Retail Payments social media Branding 100

PYMNTS

NOVEMBER 8, 2018

It’s the big stage for retailers, the holiday shopping season – when all the consumer world is watching (and, merchants and payments providers hope, buying more than they did last year). And let these bad memories of holidays past guide you in the coming weeks to ensure that your retail and payments machine is running in top condition.

Retail 129

Retail social media Online Taxes 129

PYMNTS

FEBRUARY 20, 2018

Alibaba and Tencent , which are locked in a battle to win over consumers, have invested more than $10 billion in retailers since the beginning of 2017. As a result, retailers are taking sides, CNBC reported. By working with Alibaba and Tencent, merchants can access payment systems and logistics services — as well as Big Data.

Retail 100

Retail Big Data social media Atlanta 100

PYMNTS

JANUARY 17, 2020

But then again, only two weeks into 2020, mergers and deal-making in payments, specifically within digital payments and FinTech, are sizzling. The move pushes Visa ever further away from cards and toward its goal of becoming, as management has often described it, a “network of networks.”. Retail sales were up 3.6

Company 132

Company Payments social media United States 132

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Gen Zers are also cautious of shopping at retailers who have had past security breaches, according to the study, with 59 percent saying they would purposely avoid shopping at such retailers.

Study 100

Study Millennials Retail social media 100

Bank Innovation

JULY 24, 2018

Last week, Starling unveiled changes to the payments screen on its mobile app and today it unveiled a new debit card. For starters, the new debit card is not purple, Starling’s signature color. neobank Starling is in a mood to switch things up, at least on the design front. Instead it’s teal and navy […].

Cards 210

Cards Mobile Payments social media 210

PYMNTS

JANUARY 31, 2020

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption.

Cards 131

Cards Technology social media Meeting 131

PYMNTS

FEBRUARY 13, 2019

In the highly connected digital age, consumers are interacting with a multitude of social media sites as well as apps and connected devices. During this time, retailers and tech companies are bringing integrated shopping experiences into the sites and apps where consumers spend the most time.

social media 139

social media Innovation Google Retail 139

Bank Innovation

JUNE 14, 2018

Royal Bank of Canada and Facebook today offered differing versions of why the social media company continued to give the bank extraordinary access to customer data after Facebook said publicly that it would stop doing so. RBC said Facebook allowed it access in order to “wind down” a payments app it first unveiled in 2013. […].

social media 186

social media Data Payments Company 186

PYMNTS

MARCH 19, 2019

Instagram , the photo and video sharing social media platform operator, is rolling out a trial of a new shopping program in which users can shop and check out within the app. Payment information entered on Instagram can be saved and orders can be managed from the app. This will make shopping on Instagram easier.

social media 189

social media Branding Video Report 189

Bank Innovation

JULY 6, 2016

Back in 2014, Stripe confirmed that it was working with Facebook on a “Buy” button for the social media giant. From Recode: Facebook first began testing a “Buy” button within the News Feed in July [2014], and payments startup Stripe has been tasked Read More.

social media 240

social media Payments Google Online 240

PYMNTS

NOVEMBER 19, 2020

A sitting member of the Monetary Policy Committee, Haldane said that introducing a digital currency could lead to something closer to “narrow banking,” where safe payments are separated from “banks’ riskier credit-provision activities.”. The future of digital currencies, Haldane said, is uncertain and most likely varied. “If

Bitcoin 222

Bitcoin cryptocurrency Online social media 222

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

MAY 3, 2018

Expanding upon its in-app commerce efforts, Instagram has quietly introduced a native payments feature. With the new functionality, users can register a credit or debit card and make payments within the social media platform after setting up a security PIN, TechCrunch reported.

Payments 105

Payments social media Branding Examples 105

PYMNTS

AUGUST 6, 2020

The company, based in Austin, Texas, has software that allows companies to manage eCommerce sales through markets like Amazon or on social media like Instagram. The most common users, according to Bloomberg, include fashion, health and beauty, food and beverage and manufacturing and automotive retailers. 4) for $24 each.

Software 194

Software social media Austin Texas 194

Bank Innovation

OCTOBER 2, 2018

P2P payments service Zelle was once not too keen on social media, but its new video message feature might indicate a change of heart. The video feature, which is being marketed on Zelle's website seems a little, well. The feature works this way: the user adds the name of the person who owes them […].

Video 150

Video social media Marketing Payments 150

PYMNTS

MARCH 25, 2016

It appears that more and more consumers are getting better connected with loyalty programs by linking their cards to them. “Card-linking has a network effect, and it is accelerating,” stated Silvio Tavares, CardLinx president and CEO, in a press release.

Cards 100

Cards social media Survey Comparison 100

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

MARCH 25, 2019

Apple reportedly said that the service will not allow advertisers to track what subscribers are reading, which means no targeted ads based on consumed news stories, as is the case with social media. As PYMNTS has regularly documented, subscription eCommerce is among the hottest areas of digital retail.

Apple 100

Apple Retail California social media 100

PYMNTS

APRIL 22, 2019

Only a few years after a full rollout of Apple Pay, JCPenney has reportedly dropped the Apple Pay digital payment service in its app and brick-and-mortar stores. The retailer’s support account on Twitter noted the change during the weekend, 9 to 5 Mac reported. As it stands, the retailer has over 800 locations in 49 states in the U.S.

Apple 139

Apple social media Retail Report 139

PYMNTS

NOVEMBER 12, 2018

Social media posts show that some former employees, who left the company months ago, have also received notification letters. The retailer isn’t the first to be hit with a breach. Employees who may not have regular access to corporate email accounts were being notified by their managers at work.

Data 188

Data social media Seattle Security 188

PYMNTS

NOVEMBER 27, 2017

4,500 | Prize to be awarded to one ModCloth social media contest winner for his or her contributions to humanity. 60 percent | Portion of Singapore’s national spend done through payment cards. 60 percent | Portion of Singapore’s national spend done through payment cards. Here are the numbers: $7.9

Lending 100

Lending social media Data Cards 100

Bank Innovation

NOVEMBER 4, 2016

TEL AVIV — PayKey, an intriguing Israeli startup that lets banks offer payments on any social media platform — and we mean any — won the demo contest at Bank Innovation Israel 2016 here this week. PayKey beat out 12 other finalists at the DEMOvation Challenge at Bank Innovation Israel, Read More.

Innovation 150

Innovation social media Payments Marketing 150