PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

JANUARY 28, 2020

Keepsake is one company that enables consumers to upload their photos through a mobile app to be printed, framed and delivered. Keepsake accepts major credit cards or Apple Pay for payment and uses Stripe on the backend. Like many companies, Keepsake reaches its market through social media. Gift Cards.

Mobile 141

Mobile social media United States Cards 141

PYMNTS

MARCH 30, 2020

As retailers determine the best ways to reach retail customers during the coronavirus pandemic, ICICI Bank launched its banking services on Monday (March 30) on WhatsApp. . Additionally, users can get details of the nearest ICICI Bank ATMs and branches, all from the social platform. .

social media 146

social media Retail ATM Cards 146

Banking Exchange

SEPTEMBER 13, 2019

Consumer Credit The Economy Feature Financial Trends Lines of Business Retail Banking Payments Social Media Cards Community Banking Feature3 Online Mobile. "It provides the encouragement people need to vote with their dollars."

social media 68

social media Online Cards Community Bank 68

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

FEBRUARY 20, 2018

Alibaba and Tencent , which are locked in a battle to win over consumers, have invested more than $10 billion in retailers since the beginning of 2017. As a result, retailers are taking sides, CNBC reported. As a result, the companies are rolling out mobile payments at even more physical stores. The investment will value Ele.me

Retail 100

Retail Big Data social media Atlanta 100

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Travelers access Fliggy via web or mobile devices. But mobile is only the beginning.

Retail 129

Retail Payments social media Mobile 129

Bank Innovation

JULY 24, 2018

Last week, Starling unveiled changes to the payments screen on its mobile app and today it unveiled a new debit card. For starters, the new debit card is not purple, Starling’s signature color. neobank Starling is in a mood to switch things up, at least on the design front. Instead it’s teal and navy […].

Cards 210

Cards Mobile Payments social media 210

Chris Skinner

JULY 20, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. With fastPay you can do send money to a mobile phone, withdraw cash from ATM without a card, shop with fastPay businesses and top-up cash for prepaid cards. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

PYMNTS

NOVEMBER 8, 2018

It’s the big stage for retailers, the holiday shopping season – when all the consumer world is watching (and, merchants and payments providers hope, buying more than they did last year). And let these bad memories of holidays past guide you in the coming weeks to ensure that your retail and payments machine is running in top condition.

Retail 129

Retail social media Online Taxes 129

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Gen Zers are also cautious of shopping at retailers who have had past security breaches, according to the study, with 59 percent saying they would purposely avoid shopping at such retailers.

Study 100

Study Millennials Retail social media 100

PYMNTS

MARCH 19, 2019

Instagram , the photo and video sharing social media platform operator, is rolling out a trial of a new shopping program in which users can shop and check out within the app. based mobile users. That will go to make checkout possible, including processing credit card payments and transaction-related expenses.

social media 189

social media Branding Video Report 189

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption. Accounts payable (AP) professionals and vendors still have reservations about adopting virtual cards despite their many benefits.

Cards 131

Cards Technology social media Meeting 131

PYMNTS

APRIL 19, 2019

Chipotle Mexican Grill has been the victim of a cyberattack that compromised the credit card payment information for a small number of customers. Many customers have recently posted on social media that orders placed at the restaurant fraudulently used their payment cards during the first few weeks of April. per share.

Payments 190

Payments social media Cards Conference 190

PYMNTS

MARCH 25, 2016

It appears that more and more consumers are getting better connected with loyalty programs by linking their cards to them. “Card-linking has a network effect, and it is accelerating,” stated Silvio Tavares, CardLinx president and CEO, in a press release.

Cards 100

Cards social media Survey Comparison 100

PYMNTS

MAY 7, 2020

As COVID-19 has forced shutdowns and social distancing, web sales have been on the rise, and many entrepreneurs are moving their business models online. With Square Online Checkout, the San Francisco mobile payment company hopes to capitalize on this shift by offering companies what it claims is an easier way to accept online card payments.

Tools 153

Tools San Francisco Payments social media 153

Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. Customers who stop will lose their time and effort because the process cannot be started where it ended on mobile or other channels.

social media 309

social media Customer Experience Knowledge Base Mobile 309

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

OCTOBER 25, 2018

Walmart and Amazon expand their retail and fulfillment options, and there is a new credit score feature for small businesses. Releasing AR headsets would put the social media giant in direct competition with AR startups like Magic Leap and Thalmic Labs — to say nothing of Microsoft. Facebook Developing AR Glasses.

social media 128

social media Mobile Meeting Tools 128

PYMNTS

DECEMBER 29, 2016

The only things we can confidently say about this year, predictions-wise, is that we will spend less time watching political debates on TV and more time getting drawn into them on social media. But while we can’t tell you what will happen next, we can (and will) tell you who and what to watch when it comes to mobile payments in 2017.

Mobile 136

Mobile Apple social media Course 136

PYMNTS

APRIL 25, 2016

Forget private conversations, chatbots and customer service: Facebook Messenger could soon be delivering retail payments to its 900 million users. In June 2015, the social media titan dropped the requirement to have a Facebook account to use the service, a strong indication the two will become unbundled, so to speak. Here’s why.

Retail 100

Retail Payments social media Branding 100

PYMNTS

MARCH 25, 2019

Apple reportedly said that the service will not allow advertisers to track what subscribers are reading, which means no targeted ads based on consumed news stories, as is the case with social media. As PYMNTS has regularly documented, subscription eCommerce is among the hottest areas of digital retail.

Apple 100

Apple Retail California social media 100

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

AUGUST 7, 2018

“How about waking up in the morning and asking Google Home or Amazon Alexa, or your mobile phone if you’re on the go, ‘Hey Google, hey Amazon, what are my deals for the day?’” Successful retailers, for example, can provide discounts for consumers to come into the store at a certain time of day.

Retail 117

Retail Data social media Google 117

PYMNTS

DECEMBER 7, 2020

Of course, it’s not surprising that a retailer looking to focus on digital is exiting print. Print runs of books, newspapers and magazines have been more or less continuously on the decline as consumer preference for digitized content grows in the mobile era. Catalogs Can Have Their Value . percent, according to reporting in Forbes.

social media 242

social media Retail Branding Course 242

Bank Innovation

JUNE 14, 2018

Royal Bank of Canada and Facebook today offered differing versions of why the social media company continued to give the bank extraordinary access to customer data after Facebook said publicly that it would stop doing so. RBC said Facebook allowed it access in order to “wind down” a payments app it first unveiled in 2013. […].

social media 186

social media Data Payments Company 186

PYMNTS

APRIL 10, 2018

Merchants can capitalize on word-of-mouth marketing through cash back platforms such as DOSH that encourage social media sharing. These platforms reach consumers by reinforcing a behavior that consumers already exhibit — shopping with their credit and debit cards — while giving merchants valuable data. Social Media.

social media 116

social media Cards Comparison Examples 116

Bank Innovation

JULY 6, 2016

Back in 2014, Stripe confirmed that it was working with Facebook on a “Buy” button for the social media giant. Whatever happened to the “Buy with Facebook” button?

social media 240

social media Payments Google Online 240

CFPB Monitor

AUGUST 8, 2022

The CFPB observes that many firms operating in the market for retail financial services are moving from seeing their customers’ value as generating revenue from using the firm’s financial products (i.e. instead of the “internet in an app” approach, the more targeted “bank in an app” approach is gaining traction. Embedded commerce.

Report 145

Report social media Payments Data 145

PYMNTS

JULY 30, 2018

Coverage includes Facebook getting hit by the General Data Protection Regulation (GDPR), First Data beats Street, Kroger unit says goodbye for now to Visa , T-Mobile enters a big 5G deal with Nokia , and IBM prevails over Groupon in a patent case. T-Mobile Enters Major 5G Deployment Deal With Nokia. T-Mobile signed a $3.5

Las Vegas 100

Las Vegas Los Angeles social media Dallas 100

Bank Innovation

FEBRUARY 7, 2019

Wells Fargo customers nationwide are experiencing technical difficulty accessing the San Francisco-based bank’s online and mobile banking services.

San Francisco 170

San Francisco Online Mobile System 170

Bank Innovation

OCTOBER 2, 2018

P2P payments service Zelle was once not too keen on social media, but its new video message feature might indicate a change of heart. The video feature, which is being marketed on Zelle's website seems a little, well. The feature works this way: the user adds the name of the person who owes them […].

Video 150

Video social media Marketing Payments 150

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. There’s increasingly less middle ground between getting omnichannel right or fading into oblivion.

Retail 100

Retail Apple Fraud Online 100

PYMNTS

APRIL 22, 2019

The retailer’s support account on Twitter noted the change during the weekend, 9 to 5 Mac reported. In the social media reply to a user who asked why the payment method was taken away, the retailer said, “JCPenney made the decision to remove Apple Pay for our stores, we apologize for any inconvenience this may have caused.

Apple 139

Apple social media Retail Report 139

South State Correspondent

MAY 18, 2022

Connect the Customer: While mapping branch interaction is straightforward, it is worth investing in online and mobile chat functionality that connects the customer to the best person or department to solve the stated problem (One of the keys to Nubank’s success as we detailed HERE ). A good McKinsey & Co. Putting This into Practice.

social media 195

social media Training Customer Experience Community Bank 195

Bank Innovation

NOVEMBER 4, 2016

TEL AVIV — PayKey, an intriguing Israeli startup that lets banks offer payments on any social media platform — and we mean any — won the demo contest at Bank Innovation Israel 2016 here this week. PayKey beat out 12 other finalists at the DEMOvation Challenge at Bank Innovation Israel, Read More.

Innovation 150

Innovation social media Payments Marketing 150

PYMNTS

AUGUST 26, 2019

Sales via social media in Thailand more than doubled to 334.2 billion) in 2017, according to the latest report from the country’s Electronic Transaction Development Agency , thanks to improvements to mobile banking apps. . billion baht ($10.92 The companies will also roll out integrated loyalty programs and tailored offers.

Taxes 139

Taxes social media Cards Mobile 139