ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Do FIs want to navigate card programs through that?”.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. It can be challenging for restaurants to manage multiple eateries and to keep them completely stocked as well as running smoothly in the best of times.

Technology 181

Technology Apple New York City social media 181

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

JULY 3, 2019

million from investors including Partech, Axeleo Capital, Lafayette Plug and Play and others to further develop its loyalty program integrated into credit or debit cards. Through Joko’s mobile app, credit cards become loyalty cards, so there is no need to scan or say anything. French startup Joko announced that it has raised €1.6

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

JANUARY 17, 2019

17), for instance, Square announced the Square Card , a business debit Mastercard aimed at helping businesses manage cash flow. The motivations behind that new card help illustrate why other companies see Square as a threat. The new debit card can be used anywhere Mastercard debit cards are accepted.

Cards 175

Cards Data User Experience Trends 175

PYMNTS

NOVEMBER 5, 2019

That is to say, as organizations expand on an international scale and reach new customers, those businesses must allow consumers to pay the way they want for the optimal end-user experience. As organizations — particularly technology firms in the services market — expand across borders, customer bases proliferate and diversify.

Management 106

Management Payments Strategy Trends 106

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The company is also working with issuers, including Citi and Fifth Third Bank, to convert cards on file into tokens.

Cards 150

Cards Security Online Branding 150

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JULY 28, 2020

The service will be enabled by Microsoft Azure , the cloud computing platform designed to build, test, deploy and manage applications through its data centers. The goal for Mastercard going forward, he said, is to determine how to expand its reach worldwide, into places where card products haven’t been before. .

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking. It’s kind of scary.”

Millennials 168

Millennials User Experience Alabama Tools 168

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Elsewhere, StreetShares raised $10 million to expand small business lending technology for banks and credit unions.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

NOVEMBER 17, 2020

“As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express.

Payments 144

Payments User Experience Software Risk Management 144

South State Correspondent

AUGUST 31, 2022

The advantage of using AI for document management in banking is threefold. By combining document intelligence with workflow automation, banks can take giant strides in automating certain tasks like vendor management. Like data lake houses, much of this technology is “on-demand,” so banks only pay for what they are using.

Training 448

Training Data Examples Taxes 448

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Last month, Galileo launched what it called a faster and less expensive way to create debit cards.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

DECEMBER 10, 2020

But for B2B payment solution providers, the need for speed was coupled with another challenge: Technologies had to be built to address new and emerging use cases as payment scenarios were rapidly altered, perhaps permanently. Balancing Consumerization With Security. Customers now have to adapt a lot faster to new use cases.".

Security 266

Security Mobile Meeting Payments 266

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. ” The Power of Data.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

DECEMBER 28, 2020

Banks have been creating their own IT scripts and technology stacks for decades. They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments. Within the payments functionality, he said there’s been a sustained and significant move toward more card payments.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

FEBRUARY 12, 2019

debit or reloadable prepaid cards for payment of tax refunds, government aid, healthcare and insurance claims and payments to gig economy workers. We’re committed to leading the enablement of new payments technology, which is why we are thrilled to announce the launch of our faster payments platform. and also across borders.

Payments 146

Payments United States User Experience Cards 146

PYMNTS

OCTOBER 6, 2020

For example, Chime CEO Chris Britt recently said that unlike traditional banks that earn money off of fees and interest from loans, his company’s profits come mostly from card usage. To be fair, it’s not as if banks have been ignoring the technological shift.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Virtual cards’ features can also endear them to corporate accounting departments.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

APRIL 27, 2020

If eCommerce doesn’t have basic security no biometrics technology in the world can protect the identity and data of its users. After an eCommerce company makes moves toward protecting its general security, however, biometrics technology has made strides. Consumers know it as the fingerprint or facial recognition on credit cards.

Fraud 164

Fraud Company Security Comparison 164

PYMNTS

JUNE 26, 2018

Payroll and human capital management (HCM) firm ADP is networking with its partners to enhance the industry with artificial intelligence (AI) and machine learning. Those new tools focused on talent optimization, user experience and business impact. In March, ADP collaborated with Ingo Money to develop the ADP payroll card.

User Experience 123

User Experience Tools Analytics Innovation 123

PYMNTS

OCTOBER 22, 2020

SVP and GM John Owens breaks down how the firm has helped its partners deliver an improved experience, including "modernized device optimization, improved data validation, and streamlined real-time acquisition, onboarding and servicing processes.". The following is an excerpt from What Did You Change?

How To 130

How To Fraud User Experience Cards 130

Perficient

MAY 28, 2020

If you’ve driven a car, used a credit card, submitted a claim, or performed countless other everyday tasks, you’ve likely interacted with Pega. More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. According to our clients , our Pega team is top notch.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive. Powering A Fast Pivot.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

MARCH 2, 2020

But while there are a nearly endless number of cases presenting corporate payments challenges, increasingly, businesses of all kinds are seeking a similar experience — and prepaid card technology can be a valuable tool in meeting those requirements. The Prepaid Virtual Card Opportunity. From Gig Workers to Rebates.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. There will always be people who want to go in and use their card face-to-face,” she noted. Finding Flexibility.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

SEPTEMBER 9, 2019

And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. Most importantly, the new legal atmosphere in the U.S.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

FEBRUARY 26, 2020

Aon’s technology rates each driver based on how they perform when driving, and rates are calculated based on those scores. ” The portal provides motor carrier insurance through a tie-up with Aon , which provides risk, retirement and health solutions. .”

CA 141

CA California User Experience Industry 141

PYMNTS

APRIL 22, 2019

The initial beta APIs on offer will help those within the Visa ecosystem to create digital cards on demand and add digital services. Perhaps not surprisingly, the key mindset is “digital first,” with an eye on offering new ways to manage money and transact digitally, and on demand. Digital First Mindset.

Mobile 229

Mobile Cards User Experience Payments 229