ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

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PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The company is also working with issuers, including Citi and Fifth Third Bank, to convert cards on file into tokens.

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Cards Security Online Branding 150

PYMNTS

MAY 9, 2018

CO-OP Financial Services said Tuesday (May 9) that it is releasing fraud-fighting tools for its client credit unions, a move that would beef up the role of artificial intelligence in helping those financial institutions become more secure.

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Fraud Security Risk Management User Experience 100

PYMNTS

JULY 15, 2020

with an app and debit card, is expanding its range of services into the realm of cryptocurrency trading with a big assist from Paxos. With Paxos Crypto Brokerage, companies can leverage our expertise and regulatory compliance to easily and securely integrate crypto into their applications.

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US cryptocurrency FDIC Compliance 233

PYMNTS

NOVEMBER 5, 2019

That is to say, as organizations expand on an international scale and reach new customers, those businesses must allow consumers to pay the way they want for the optimal end-user experience. That means being able to accept credit cards, eWallets, open banking payment solutions or other forms, regardless of geographic location.

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PYMNTS

JANUARY 25, 2021

Building on top of the open banking infrastructure, PayDirect is a new payment method that enables companies to take online payments in a highly secure way, and also pay out to customers through the same rails. The reason is that you don’t need to remember any payment details, card numbers or bank numbers.

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PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. Keep the key untouchable, then the end result is enhanced security across any number of avenues.

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PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

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PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive. Powering A Fast Pivot.

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Fraud Risk Management Security Cards 201

PYMNTS

NOVEMBER 17, 2020

“As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express.

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Payments User Experience Software Risk Management 144

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot already offers the leading card controls and alerts; cloud integration goes further with extensive access to cutting edge services.

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Innovation Compliance User Experience Cards 128

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

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Retail User Experience ATM Security 116

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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PYMNTS

JULY 30, 2020

“However, the infrastructure and user experience around these payments hasn’t kept up with this new demand, which is why we’re excited to work with Galileo to provide a faster and easier experience for their clients to offer ACH transfers securely.”. businesses paying millions of 1099 or contract workers, Galileo said.

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San Francisco User Experience Cards Customer Experience 159

PYMNTS

APRIL 27, 2020

“The biggest problem in IT is still the basic fact that most companies cannot completely defend their basic security,” says biometrics expert and consultant Mike Cherry. If eCommerce doesn’t have basic security no biometrics technology in the world can protect the identity and data of its users.

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Fraud Company Security Comparison 164

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The accounts are to be held by Evolve Bank & Trust.

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Lending Meeting User Experience Innovation 224

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

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Google Mobile Apple Survey 254

FICO

AUGUST 27, 2020

89 percent of UK citizens say they would open a financial account digitally - using a mobile app or on a website - of those 83 percent would open a current account, 70 percent a credit card account and 74 percent would take out a mobile phone contract. Customer experience. Working from home and data security.

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Management Fraud Security Examples 52

NCR

JANUARY 5, 2018

Bank of Cyprus (BOC) is set to launch the world’s first commercial EMV payment card with a built-in fingerprint sensor as part of a partnership with technology provider Gemalto. When they do this, a comparison is made between the scanned fingerprint and the reference biometric data that is securely stored within the card.

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Cards Payments Comparison User Experience 49

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

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PYMNTS

APRIL 18, 2019

Now, Wave’s small business customers can access their sales instantly, using Visa Direct rails and their debit cards. And the truly smallest business (like freelancers, service providers and microbusiness[es]), and managing cash flow effortlessly, is priority one.”. It’s not secure at all, yet it’s what customers know and trust.

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Taxes Payments Cards User Experience 226

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

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blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

JUNE 9, 2020

To that end, in an interview with PYMNTS, Kevin Hughes , aggregation product manager at Fiserv , said that data — specifically data aggregation tied to open banking — remains key to adding new solutions to banking platforms. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security.

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Data Security Online User Experience 151

PYMNTS

JULY 17, 2019

Cas Paton, OnBuy founder and managing director, discussed the challenges of SCA compliance in an interview with PYMNTS. The new [SCA] legislation highlights the importance of working with the right payment solutions that invest in [user experience] and ECR optimization,” he noted. To some degree.

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Retail User Experience Compliance Regulation 162

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. There will always be people who want to go in and use their card face-to-face,” she noted. Finding Flexibility.

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Payments Cards Customer Experience User Experience 160

PYMNTS

MARCH 20, 2019

As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. Meanwhile, the rapid rise in consumer connectivity is prompting several telecom providers to develop solutions that can keep consumers’ identities secure.

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Security User Experience Mobile Marketing 139

PYMNTS

MARCH 20, 2020

In a feature story, PYMNTS spoke with Adam Fox, director of digital experience and media for the Mexican fast-casual chain Qdoba , about how the company was able to ensure a smooth data migration process to a revamped system. It takes effort to balance seamless-but-fraud-free user experiences.

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PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

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Online Groups Fintech User Experience 150

PYMNTS

AUGUST 10, 2017

In the early days, adopters of the new technology mostly used it to check card spend at the end of the week or month. Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. Santander U.K.

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Security Technology Fraud User Experience 156

PYMNTS

JULY 2, 2020

PYMNTS’ Credit Union Innovation Playbook found that nearly 50 percent of the 2,000 CU members polled said they want their financial institutions (FIs) to focus on loyalty innovations, such as rewards offerings, in-app coupons and card-based cash back programs. percent supported having their CUs innovate and 17.3 Likewise, 33.3

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Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 26, 2016

SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”. Authentication methods for payments networks, such as SWIFT, or P2P money transfer apps are still not completely secure.

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Security Fraud System User Experience 100

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. During this time, the company focused on restructuring and management enhancements to ensure the company can, moving forward, comply with reporting requirements.

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Compliance Regulation Fintech Resources 182

PYMNTS

JANUARY 31, 2018

The survey from that identity assurance provider, conducted across 2,000 individuals, found that when it comes to applying for financial products at a financial institution (FI) — from checking accounts to credit cards — 40 percent of those online applications are never finished. And the frustration level has grown.

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Online Security Course Mobile 153

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Cash flow remains the No. thrive.”. Now they don’t have to.

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Fintech Groups Data Strategy 132

Abrigo

FEBRUARY 8, 2022

As the expectations around technology change with each generation and the recent pandemic pushing products and services that do not require an in-person transaction to become more mainstream, the demand for financial services to support a more decentralized experience has reached its peak. BSA/AML Officer Required.

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Compliance Training Regulation Fraud 195

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Banking organizations remain over-managed and under-led.

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Customer Experience Fintech Regional Cards 127

PYMNTS

SEPTEMBER 10, 2018

Webster related a story of trying to figure out purchases on a credit card statement that entailed two different authentications by two entities using completely different methods in under five minutes. He noted that he had a friend who tried to sign on for a Netflix subscription with a card that was inexplicably declined.

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Cards Mobile Security User Experience 102