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SCAD Team Mentored by Director of Experience Design Wins STARTUP Competition

Perficient

Joseph Willet, a Director of Experience Design at Perficient and alumni of Savannah College of Art and Design (SCAD), recently mentored a team of students that participated and won the Fan Favorite award at the 2021 STARTUP competition, the week-long yearly competition hosted by the Future Leaders of UX (FLUX) Club.

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GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

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The Great Filter for Digital Challengers

Celent Banking

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Monzo (formerly Mondo) out of the UK had multiple issues inside of a week. movies and music).

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It’s Dreadful Being a Buyer of Bank Technology

Gonzobanker

While it’s been a tradition since the punch card days for bank executives to complain about their technology vendors, today these challenges run so deep they are threatening these institutions’ ability to survive competitively. team focused on UX, data, integration, and risk. In 2021, the Standish Group reported that 83% of I.T.

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Mobile Payments: What’s In It For Me?

PYMNTS

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. “You want to get into as many use cases as possible,” said Greg Weed, director of card performance research at Phoenix Marketing International.

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Digital Banking Commandment: Respect Your Customers’ Data!

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. cash, gift card, instant funding) are you giving them? Digital lift-and-shift is not a strategy! Friction – not inherently good or evil.

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Can Open Banking and AI Help Us Manage At-Risk Customers?

FICO

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models. Our partners at OpenWrks Group have been analysing the transaction trends of customers facing a financial squeeze.