Remove Cards Remove Fraud Remove Millennials Remove Operations
article thumbnail

NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8

Cards 216
article thumbnail

Being Accountable: Virtual Cards Encourage Spend, Eliminate Hidden AP Costs

PYMNTS

As Nick Reid, director of B2B partner development at Conferma , said in an interview with PYMNTS, virtual cards can help eliminate those hidden costs. Against that backdrop, he said, the “sweet spot” of virtual cards comes along what he termed that “long tail of supplier spend.”

Cards 181
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Great Credit Card Program Outsourcing Debate

PYMNTS

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Do FIs want to navigate card programs through that?”.

Cards 140
article thumbnail

Why (Win Or Lose) Apple Card May Already Be Changing Payments

PYMNTS

Tick down the list of offerings spanning decades (the Mac, the iPhone, the iPod, iTunes, the iOS operating system/ecosystem), and one can find that the ways we communicate, listen, stream and, indeed, interact with technology have all shifted. The digital card will be linked to Apple Pay. The digital card will be linked to Apple Pay.

Apple 200
article thumbnail

Alphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers’ Licenses Top This Week’s News

PYMNTS

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. operations. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News .

article thumbnail

BNPL Fraud — When "Buy Now, Pay Later" Backfires

FICO

In this post, I’ll provide a quick overview of how BNPL works, and share my thoughts on how BNPL fraud can occur and where the financial liability lays. . For many options, borrowers first create an account with each BNPL firm they want to use, providing their debit card or bank information as the payment mechanism. A BNPL Primer.

Fraud 52
article thumbnail

What #Banking Trend Will Have the Greatest Impact on Your Bank?

Jeff For Banks

Consumer Demographics and Changing Customer Demands Remember all the pre-pandemic talk about millennials? You couldn't go to a conference without every presenter having millennial this or millennial that on their slide decks. Now the oldest millennial is 43 (see table by Statista).