Remove Cards Remove Data Remove Millennials Remove Security
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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8

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Banking Apps Shun Geolocation Data; Why Fraud Risks Could Follow

PYMNTS

At a time when 80 percent of apps ask for (and are usually given) users’ geolocation data, the fact that most mobile banking applications still don’t is unacceptable, GeoGuard CEO David Briggs told Karen Webster in an interview. So, the company simply promises to never share or sell location data to third parties. A Rude Awakening.

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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. Key Data Points: 46 percent of SMBs experienced an increase in demand for their products or services. percent made purchases via mobile in the last 24 hours.

Data 277
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Delivering A Secure Seamless Banking Experience In The Age Of COVID-19

PYMNTS

Many CUs are doubling down on their efforts to digitize their services in a secure manner. Establishing methods that replace face-to-face banking transactions with secure alternatives is an important need during these changing times, Vas Nunes noted. A Data-Driven Approach To Improving Members’ Experiences.

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Mobile Card Apps: The Future Isn’t Plastic

PYMNTS

adults to possess a credit card , so the warp-speed adoption of mobile card apps has been a comparative blur. In surveying mobile card app usage for the December 2019 Bridging the Gap: Mobile Card App Adoption Report , PYMNTS found a vibrant, growing payments ecosystem. Mobile card app adopters are an enthusiastic bunch.

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Deep Dive: Bridge Millennials And The C-Store Experience

PYMNTS

Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. Building A Better Bridge Millennial Gas App. percent), credit cards (11.1 So what do BMs want from a gas app?

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BJ’s On The Block, Amex’s Millennial Problem And Another Big Breach

PYMNTS

The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. and yes, this looks like card data breach. American Express cards, from time immemorial, has signaled affluence among holders — particularly the Platinum Card. Ready to jump in?