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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8

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Reaching Millennial Travelers With Payments Technology

PYMNTS

Some millennials, in one case, would abandon travel booking processes if their preferred payment method was not offered. All this, Today in Data. Data: $762B: Amount that domestic and international leisure travelers spent in 2018. millennials who pay for hotels with debit cards or cash. 59%: Share of U.S.

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PYMNTS Daily Data Dive: Millennials Eschewing Credit Cards

PYMNTS

Credit card issuers will be encouraged by the latest data from The New York Fed. Credit card use, after many years of slowdown after the financial crisis of 2008, is now exploding. Among the Millennial generation, the level of credit card debt is at its lowest level since 1989, when data collection began.

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Retail Data Shows Online Dominance, Gift Card Momentum For Holiday Spending

PYMNTS

While predictions of increased spending are appearing more frequently since news of various COVID-19 vaccines has broken, PYMNTS data shows that consumers are still cautious, conservative and digital-first when it comes to holiday 2020. A third of bridge millennials will increase their usage of mobile devices, more than any other segment.

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Deep Dive: Travel, Hospitality Get A Millennial Makeover

PYMNTS

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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Millennials Are Shunning Credit Cards

PYMNTS

Millennials may know something that their older counterparts haven’t figured out yet: Cash is better than credit cards. That’s according to data from the Federal Reserve that shows that the number of people under the age of 35 in the U.S. But being credit card-averse could have some negative implications.

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Millennials Shun Credit Cards After Getting Denied

PYMNTS

26) new research that revealed over six out of 10 millennials declined for credit are not seen applying again for at least 12 months. A frequently referenced Bankrate.com study reported that 63 percent of millennials do not have a credit card. Fewer than half of millennials, the largest generation of U.S.