PYMNTS

MAY 20, 2019

As 5G deployments start, retailers and other companies and organizations around the world are striving to find what works. The 5G-enabled facial recognition process reportedly will take “less than a second, while the tech itself can be deployed in virtually any retail environment. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

DECEMBER 21, 2018

Of course, the reality is that most people can’t. Many, many, many Americans are deciding this is a better alternative for them than [using] a credit card,” he said, because they say they feel more in control when they use it — and in a way they didn’t necessarily feel when using a credit card to make similar purchases.

Tools 187

Tools Retail Cards User Experience 187

PYMNTS

JUNE 21, 2017

Yesterday, PayPal announced news that soon, Venmo and PayPal users will be able to send money transfers via its mobile app in a heartbeat to anyone they want — and have the receiver access and use those funds — in a heartbeat — anywhere that Visa and Mastercard debit cards are accepted. So, anywhere. The Power of Ubiquity.

Mobile 134

Mobile Cards Digital Banking User Experience 134

PYMNTS

JANUARY 28, 2019

And last week in payments and commerce was particularly drizzly — between real money launderers making use of fake video game funds, regulatory fines and earning fumbles, all kinds of players were reaching for their umbrellas over the course of the week. Capital One ’s further reprots domestic card loans increased 8 percent or $5.8

Video 128

Video Data Google Cards 128

Celent Banking

JULY 22, 2016

At Celent, we have been talking about the "battle of rails" in payments, i.e. between pull-based payments running on the cards infrastructure, and push-based payments, such as Zapp, built on top of new faster/ real-time payment networks. As I discussed in another recent blog , Visa controls 97% of the debit card market in the UK.

Cards 100

Cards Case Study Payments Mobile 100

PYMNTS

APRIL 30, 2018

Blockchain, of course, isn’t only to blame. LendingClub makes unsecured personal loans to consumers, mostly to consolidate and pay off credit card debt and more recently to refinance auto loans. In 2011, Buffett made a $10 billion investment in the company in support of then-new CEO Ginni Rometty’s turnaround plans. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well. In-App Purchases.

Security 102

Security CA User Experience Mobile 102

PYMNTS

SEPTEMBER 12, 2017

If not, you probably will soon, since it just teamed up with 7-Eleven to bring surcharge-free ATM access to 8,000 of the convenience chain’s retail locations. MoneyPass, a network of Elan Financial Services , provides ATM and debit card processing solutions for financial institutions, Independent Sales Organizations (ISOs) and retailers.

Innovation 122

Innovation ATM Trends Mobile 122

Celent Banking

JUNE 5, 2015

The devil, of course, will be in the details of implementation (an undercurrent running through the conference itself). Another case arises when consumers have high interest rate credit card debt. Anchoring on credit card disclosures is very powerful. A final caveat: any misinterpretations are of course my responsibility.

Conference 100

Conference Taxes User Experience Nebraska 100

PYMNTS

MAY 4, 2018

Whether they are college athletes, semi-pro or middle and high school students shopping with mom and dad’s credit card, buyers in this category are looking for something particular, and that can be difficult, if not impossible, to track down on generalized marketplaces. But with the younger demographic, he said, user experience is everything.

User Experience 100

User Experience Course Community Meeting 100

PYMNTS

AUGUST 31, 2017

There was, of course, the internet’s go-to solution for unwanted things — Craigslist — but Huzar was looking for a cleaner user experience and a process that was a bit more organized. He thought he could probably build that experience, then spent about five years trying to convince himself not to.

User Experience 127

User Experience Conference Maine Course 127

PYMNTS

JUNE 1, 2016

Like most people, I still make the majority of my purchases with credit cards. For the same reasons that it has become one of the most popular mobile payments experiences in the world — it was easy to use, accepted at most Starbucks, and had a rewarding loyalty program. NO, of course not! In the consumer-driven U.S.

Payments 100

Payments Mobile Retail Google 100

PYMNTS

JUNE 27, 2016

More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. NFC penetration at launch was 15 large retailers’ stores and some 200k merchant locations. Of course, in reality at most of the places in the U.S. But that’s the reality. So there’s that.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

JUNE 17, 2016

Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Large retailers leave their customers abandoned at the virtual checkout aisle at the same rate that the smaller guys do. Size doesn’t matter.

Retail 100

Retail Online System Strategy 100

Celent Banking

MAY 19, 2016

As I live in the UK, all my cards are Chip and PIN, and the US market has been migrating to EMV for a while now. Of course, the migration can't happen overnight – some merchants have already upgraded their terminals, but many haven't yet. It looked really sleek on retailer desks and transactions seemed fast and easy.

US 124

US Payments Apple Cards 124

PYMNTS

JANUARY 25, 2019

Here’s what’s happening, according to that and other reports: WeChat owner Tencent is bringing what it views as a better user experience to WeChat by redesigning the placement and operations of “mini programs.” You select the products you like, add them to the chart, and pay with WeChat Pay or pay with a debit card. Take Alipay.

Apple 144

Apple Mobile Retail User Experience 144

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. Balance is the only way to boost card revenue. There will be 2.9

Security 108

Security CA Payments Analytics 108

PYMNTS

OCTOBER 16, 2017

That’s the key takeaway from a recent survey of 1,271 credit card holders exploring consumers’ motivation for signing up for credit cards with rewards. More than 27 percent of respondents said a card’s cash back incentive was the “main reason” they signed up in the first place, followed by rewards for travel-related expenses (21.1

Millennials 101

Millennials Branding Cards Retail 101

PYMNTS

JUNE 29, 2017

But over the course of the next ten years, almost everyone got an iPhone — or one of the veritable army of other smartphones that look an awful lot like it. But, of course, here at PYMNTS we’re always interested to know what’s next. And on June 29, 2007, we finally got it. Changing the World. That’s an estimated $1.3

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

APRIL 2, 2019

Technology, of course, is part of the journey. And it is a very small start … we are in the early days,” Kirsch said, adding that “I don’t think I’ve [ever] seen a case where a PSD2 payment is as convenient to, [say], something like PayPal or credit card. One might know that Open Banking — which launched in the U.K.

Software 165

Software User Experience Security Compliance 165

PYMNTS

JANUARY 2, 2017

From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DEVELOPER TRACKER. His advice for big banks?

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

APRIL 23, 2018

Disintermediating the established intermediaries has become something of an art form in payments and retail these days. Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. Take retail. To name but a few. Yes, they do.

Retail 117

Retail Maine Lending Software 117

FICO

JUNE 16, 2021

Many businesses plan for the most common or obvious problems, but of course just because something occurs infrequently doesn’t mean that it isn’t important. What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience. by Aashish Sharma.

Analytics 52

Analytics Survey Cards Customer Experience 52

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Managing money is a complex undertaking.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. debit & credit cards. bank accounts.

Tools 78

Tools Millennials US Maine 78

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. There are eight such shifts now happening quietly and forcefully beneath the surface of what we define as payments, commerce and retail today.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. There are eight such shifts now happening quietly and forcefully beneath the surface of what we define as payments, commerce and retail today.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 11, 2017

And why do card networks and banks continue to hire actors and spokespeople to blanket the airways with clever ads that tout the merits of using their products? Each demonstration ended with a call to action — with the infamous “operators standing by” to take orders for what consumers just saw over the course of 30 seconds and had to buy.

Millennials 109

Millennials Video Maine Operations 109

Gonzobanker

DECEMBER 19, 2016

Best Free Market Research a Retail Banker Will Ever Get. Maybe nobody can get that many retailers to agree on anything. The Vanity is Alive Award – Goes to the Chase Sapphire Reserve card that went gangbusters with millennials who were willing to pay a $450 annual fee for a metal travel card. Vendor: “Yes, of course.”.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Best Free Market Research a Retail Banker Will Ever Get. Maybe nobody can get that many retailers to agree on anything. The Vanity is Alive Award – Goes to the Chase Sapphire Reserve card that went gangbusters with millennials who were willing to pay a $450 annual fee for a metal travel card. Vendor: “Yes, of course.”.

Utah 60

Utah System Community Marketing 60

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Three notable excerpts: First Attempts : Blin.gy We needed 40% day-one returns and were closer to 25%. The clock kept ticking.

Company 78

Company US San Francisco Capital 78

CB Insights

DECEMBER 14, 2017

New Frontiers in Retail Tech. Download this research briefing to see how corporates and startups are shaping the future of retail with tech. They don’t need to rely on traditional retail stores for exposure. They’re competing more efficiently by rethinking not just the product, but also the retail model.

Video 78

Video Branding Company Strategy 78

Lex Sokolin

OCTOBER 14, 2020

The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it. And the investors you get, especially if they are retail, are lumpy and finnicky. We are all still working to figure it out.

Lending 52

Lending User Experience Google United States 52