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Banks Missing Commercial Card Opportunity

PYMNTS

Commercial cards are tricky. While they may be instrumental in helping companies manage cash when their employees travel for work, commercial cards aren’t the top payment rail of choice for suppliers, so companies often pay invoices another way. But depending on how the commercial card is used, these figures vary greatly.

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FBI Sets Sights On Payroll Fraud Scheme

PYMNTS

Often steered toward a prepaid card owned by the cybercriminal, said IC3. In Europe, especially, nations must be on the lookout for payment card fraud. As reports noted, card-not-present (CNP) continues to be a threat as EMV compliance spreads. The deposits? Separately, Reuters reported Thursday (Sept.

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Regulatory and litigation risks to consumer financial services providers highlighted in Ballard Spahr webinar on COVID-19 crisis fallout

CFPB Monitor

Examples given of operational areas that could be impacted by employees working remotely and create compliance and reputational risks included call centers and customer service, collections, dispute investigation, loss mitigation, fraud investigation/ID monitoring, and compliance monitoring.

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Sizzle Or Fizzle: Payday Loans, Wells Fargo, Chip Cards – And Cybersecurity

PYMNTS

That ignition is thanks to the fact that all Transport of London trains accept contactless cards now – where the report says that 9 in 10 rides are paid for via a contactless card. Merchants and Chip Cards. IBM ), allegations of consumer harm over not being able to require the use of PINs with Chip Cards ( Walmart v.

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CFPB’s national debt collection consumer survey findings lays groundwork for future enforcement and rulemaking priorities

CFPB Monitor

The press release announcing the survey also includes links to “ consumer debt collection stories ” and a new white paper on online debt sales. It also bears note that the survey concluded that “[c]onsumers are most often contacted about medical and credit card debts.” That is no coincidence.

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Despite Rapid Adoption of Digital Channels, Customer Trust Lags

FICO

Though adoption of digital banking and e-commerce has grown substantially in the past three years, it isn't the case that all consumers prefer to use digital means, namely web portals or mobile apps, to apply for new accounts, cards, or loans. Download the white paper on this survey. Sarah Rutherford.

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Biometric Security Crucial for Fraud Protection and CX

FICO

While the aim here is to protect the customer from account takeover, 24% to 30% of customers (see chart) say they have reduced their use of a product, such as a credit card, bank account or savings account, because the identity checks required to use it were too complex. Download the white paper on this survey.

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