PYMNTS

JUNE 20, 2019

In the study, 91.7 The two-location, 7,200-member River Valley Community Federal Credit Union (RVCFCU), recently started providing its members with mobile video banking. According to the Credit Union Tracker, 71 percent of customers consider credit card offerings when choosing their financial institutions. In comparison, 89.8

Innovation 100

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PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. Merchants, he said, “need to make sure they not only accept credit cards but also contactless payments.”. Call it the great shift. Getting Prepared.

Mobile 280

Mobile Community Bank Cards Community 280

PYMNTS

JULY 28, 2020

PYMNTS’ July 2020 Credit Union Innovation Playbook , done in collaboration with PSCU , surveyed 100 credit union (CU) executives and CEOs to learn how the highly interdependent CU/CU member community has succeeded — and sometimes failed — to innovate for digital demand. As these communities struggle, so, too, do their CUs.

Innovation 140

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Abrigo

DECEMBER 10, 2019

ABA study shows banks are reporting more cases of EFE. A recent American Bankers Association Foundation research study (the ABA study) found that older Americans hold 70% of the deposited wealth in the United States. Key findings from the ABA study. The under-reported and growing crime. billion annually. We can help.

Fraud 284

Fraud Study United States Training 284

Abrigo

NOVEMBER 15, 2014

The Financial Brand recently released their results from a five-year long study of the social media presence within the banking field , with some interesting insights about which banks and credit unions are making an impact online. Customer service in banking is increasingly determined by a digital presence.

social media 170

social media Community United States America 170

PYMNTS

DECEMBER 11, 2020

Insofar as consumers are still shopping in stores, the latest study demonstrated increased levels of interest in using touchless payment options at brick-and-mortar shops. That includes things like contactless credit and debit cards, digital wallets, cards on file or other digital methods. According to the study, 35.3

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Study Online Cards National 240

Independent Banker

DECEMBER 31, 2022

Here’s how community banks can enhance their payments offerings. As 2023 kicks off, community banks can respond to today’s payments landscape by addressing five key trends. FedNow is obviously going to change the landscape for us, and I think it’s going to accelerate [digital development] for community banks,” Lakoumentas says.

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Independent Banker

APRIL 30, 2022

As consumers’ changing preferences prompt community banks to deliver new technologies, here are some of the top trends to keep your eye on. Let’s look at a few of these trends, how community banks can determine if they’re right for them and how to get on board. By Mary Yerkes. are now contactless.

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South State Correspondent

MARCH 30, 2023

While desiring to bank everyone in your community is noble, it can be a poor use of resources. Not to say you want to ignore parts of your community, but why not focus more of your resources on those industries that will make your bank more profitable? That figure is approximately the same cost as targeting a trade organization.

Industry 195

Industry Resources Community Case Study 195

PYMNTS

APRIL 13, 2020

In what appears to be an unprecedented move, an industry trade association is stepping in to help restart a retail community hit hard by the COVID-19 pandemic. These three virtual market weeks can help answer member and toy community needs. The first market week will be July 13 through 19. Two additional weeks are planned for Aug.

New York 255

New York Dallas Community Industry 255

PYMNTS

APRIL 29, 2019

Retail Banking Satisfaction Study , retail banking was declared to have bounced back reputation-wise over the past decade, due to improvements in customer service spurred by innovations like mobile banking. Community banks (45.6 percent) in bill payment innovations than credit unions (80 percent) or community banks (82.6

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Fintech Innovation Community Bank Study 193

PYMNTS

MARCH 30, 2020

We went into the field last Wednesday (March 24) to understand, at an aggregate level, how COVID-19 has impacted the SMBs that line the Main Streets and the side streets of our communities. In other words, this sample reflects the composition of SMBs on those Main Streets and side streets of the communities that we all call home.

Maine 232

Maine Data Capital Study 232

PYMNTS

FEBRUARY 1, 2021

This, despite the fact that consumers are not only accustomed to modern, seamless payments in almost every aspect of their lives, but studies show 1 in 4 patients say they’d switch to another provider or doctor that offered more payment options and a better patient experience. Although the U.S. It’s like getting on the treadmill every day.

System 267

System Payments Study Cards 267

Independent Banker

DECEMBER 31, 2021

Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. Here’s what community banks need to know about these products and how they can take advantage of this model. It may be easier to use a credit card if a consumer isn’t certain that they will keep the product.”.

How To 91

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PYMNTS

NOVEMBER 23, 2020

The study found that credit unions are likely to buck this trend, however, as they are better able to keep members satisfied and typically offer lower fees and better rates than competitors.”. Perhaps for this reason a great many are staying close to their CUs for the sense of comfort and community they offer.

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Abrigo

NOVEMBER 7, 2022

Department of Justice , national studies find that over 10% of older adults are victims of elder abuse annually, and a growing number of military veterans fall into this category. Card Fraud. The definition of an older adult is determined at the state level, but most include adults above the age of 60 and those with disabilities.

Fraud 195

Fraud Resources Community Training 195

PYMNTS

FEBRUARY 26, 2020

Bird said in its announcement of Bird Pay, now being trialed in two California hubs, “With more than 58 percent of Bird rides heading to or ending at a local business each day, Bird fosters connections between people and their local communities.”. Making Contact with Contactless. As noted in this space Tuesday (Feb.

Payments 174

Payments Los Angeles Community Course 174

South State Correspondent

OCTOBER 26, 2023

The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming. Identity management, ID proofing, preventing account takeovers, limiting card-not-present risk, the rise of social engineering on remote workers, and more cyber-crime-as-a-service offerings had most of the buzz.

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PYMNTS

OCTOBER 6, 2020

For example, Chime CEO Chris Britt recently said that unlike traditional banks that earn money off of fees and interest from loans, his company’s profits come mostly from card usage. Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers.

Digital Banking 256

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Abrigo

JUNE 13, 2022

billion annually. A recent American Bankers Association Foundation (ABA) research study found that older Americans hold 65% of the deposited wealth in the United States. The latest survey indicates that COVID-19 has impacted bank community engagement. FinCEN guidance on recognizing elder fraud.

Fraud 195

Fraud Training United States Survey 195

Chris Skinner

JULY 20, 2017

With fastPay you can do send money to a mobile phone, withdraw cash from ATM without a card, shop with fastPay businesses and top-up cash for prepaid cards. Kumsal has been building a community of small sized enterprises and providing them with tools to help them manage, promote and grow their businesses via the cloud.

social media 292

social media ATM Innovation Digital Banking 292

Abrigo

MARCH 8, 2024

As a financial institution, you are responsible for educating your community and clients on financial patterns and bank wire fraud trends. A recent study by Certif ID on, noted real estate wire fraud identified 71% of consumers believe it is someone else’s responsibility to teach them about wire fraud. Spread the word.

Fraud 195

Fraud Technology Trends Training 195

PYMNTS

OCTOBER 7, 2020

With transactions that become irreversible almost instantaneously, bitcoin and other cryptocurrencies are winning new converts — among scammers eager to avoid credit card chargebacks that can eat into their ill-gotten gains. So, use your credit card to buy cryptocurrency that you give a scammer and you might be stuck.

Bitcoin 233

Bitcoin cryptocurrency Fraud Cards 233

PYMNTS

NOVEMBER 19, 2020

Evidence suggests that one of the most effective ways they can continue to engage their member bases is to roll out personalized services, such as financial management and budgeting tools, card management options and targeted marketing initiatives.

Alabama 228

Alabama Meeting Fraud Trends 228

PYMNTS

OCTOBER 9, 2020

That includes direct engagement with banks, financial institutions (FIs) and the community of actual cryptocurrency users. “To Among the issues plaguing bitcoin and its peers is the fact that unlike credit card transactions, cryptocurrency payments are almost immediately irreversible. A Slew of Problems.

cryptocurrency 205

cryptocurrency Bitcoin US Security 205

Independent Banker

AUGUST 31, 2022

So how do social payments fit in community banks’ long-term future? Those behaviors may pose a real threat to community banks. The community bank opportunity. But among these competitive concerns, possibilities emerge for community banks. By Colleen Morrison. billion,” says Giorgio. DJ Seeterlin, Chesapeake Bank.

Capital 94

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PYMNTS

SEPTEMBER 15, 2019

trade embargo prohibiting Cubans from obtaining credit or debit cards for international use, many residents are buying cryptocurrencies to make purchases online, as well as to invest and trade, according to Reuters. But for Cubans it is a necessity and can be a solution to their exclusion from the global financial community.”.

US 139

US cryptocurrency Bitcoin Online 139

PYMNTS

JUNE 19, 2019

A recent PYMNTS study found that 35 percent of CUs have made data analytics investments over the past three years. The two-location, 7,200-member River Valley Community Federal Credit Union (RVCFCU) recently selected POPio Mobile Video Cloud to provide its members with mobile video banking. Smaller CUs are also getting more advanced.

Analytics 131

Analytics Video blockchain Training 131

PYMNTS

MARCH 4, 2020

On Sunday, the world will celebrate International Women’s Day for the 45 th time as a global community since the U.N. But Visa’s study also demonstrates that for all the headwinds, 79 percent of female entrepreneurs in the U.S. So the community benefit of funding a woman goes much further.”.

Community 181

Community Capital Leadership Training 181

PYMNTS

AUGUST 12, 2020

To gauge the economic health and vitality of local economies, one need look no further than the financial stability of the small and medium-sized businesses that line the main streets and side streets of communities across the nation. Many are therefore forced to cover expenses with their own personal funds.

Maine 183

Maine Survey Study Tools 183

PYMNTS

FEBRUARY 4, 2019

consumers currently favor paying via credit card. The report also found that credit cards appear to be the most popular payment medium for online retail, travel bill payments and digital content purchases. . Card payments in general — including those made by credit, debit and prepaid cards — have had strong showings in the U.S.

Payments 183

Payments System Cards Policies 183

PYMNTS

MARCH 13, 2019

Hurricanes, tornadoes and wildfires have ravaged communities nationwide, claiming lives and destroying property. The following Deep Dive examines the different types of destruction caused by these events and how disbursement tools can help affected communities recover. Spending in chaotic situations also requires careful monitoring.

Community 101

Community National Resources Tools 101

PYMNTS

SEPTEMBER 13, 2016

Along with that growth in card numbers, said the firm, purchase transactions and volumes are also on the upswing. million EMV-enabled payment cards issued across the platform in the U.S. million EMV-enabled payment cards issued across the platform in the U.S. in the past year. in the past year.

Case Study 100

Case Study United States Analysis National 100

PYMNTS

DECEMBER 4, 2019

A recent Small Business Rapid Settlements study, done in collaboration between Mastercard and PYMNTS, finds that among more than 760 small- to medium-sized businesses (SMBs), more than 70.1 The PYMNTS/Mastercard study hints at a larger issue: namely, that companies would benefit greatly from a more visible, and faster, flow of funds.

Study 166

Study Capital Examples Payments 166

Perficient

SEPTEMBER 15, 2020

What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies? Importantly, it underscores healthcare systems’ organizational mission to keep people and communities healthy. How do they interact with those to whom they are the most loyal?

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JUNE 21, 2017

Mastercard and Western Union have spent the past year studying the needs of these international camps-turned-cities. When we started looking at what our clients were doing on a day-to-day basis in these refugee communities, we realized they were cities,” said Paul Musser, vice president of International Development for Mastercard.

Community 147

Community San Francisco Study Tools 147

PYMNTS

NOVEMBER 16, 2020

PYMNTS fielded a national consumer study of 2,806 U.S. More than anything, though, this study sought to quantify how many U.S. In this, PYMNTS’ 14 th study of a national sample of now roughly 40,000 consumers since March on their sentiment about COVID and the digital behavioral shifts it has caused, we learned a lot.

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Study Retail Millennials Conference 270