Sat.Sep 07, 2024 - Fri.Sep 13, 2024

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Grandma’s Secret Recipe For Financial Success

BankBazaar

This blog is a heartfelt tribute to all the beloved grandparents who have deeply influenced our lives in countless ways. My grandma’s lessons on patience, frugality and the importance of balance are more relevant than ever in today’s fast-paced world. So, as you navigate your own financial journey, take a moment to ask yourself, “What would Grandma do?

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3 ways open finance empowers community financial institutions to modernize their payments infrastructure

Payments Dive

How open finance enables efficient and secure technology, greater flexibility, and scalability.

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How Customer Turnover Is Hurting Bank Performance

South State Correspondent

In Q2/24, the average return on equity (ROE) for the entire banking industry increased to 11.67% (from 11.11% in the previous quarter). However, for community banks (under $10B in assets), the ROE declined to 10.44% (from 10.57% in the previous quarter). When we analyze the causes of the decline in ROE for community banks we see one important factor – it is not cost of funding, or asset yield, but rather, we believe that higher efficiency ratio is hurting community bank performance, and we bel

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Branch innovation, AI claim top spots in Bank Customer Experience Awards

ATM Marketplace

The BCX Awards honored SF Fire Credit Union, Talkdesk and Chongqing Rural Commercial Bank for innovation in banking.

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Commercial Lenders, Playing It Safe Is the Real Risk

Why Legacy Lending Workflows Are Costing You More Than You Think Legacy systems and manual workflows might feel familiar, but they come with growing risks—compliance gaps, costly delays, and lost opportunities. This guide breaks down why clinging to traditional processes is no longer sustainable and how automation can help lenders regain control, improve efficiency, and reduce risk across the closing process.

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Chemist, pub and bank closures lead to 2,300 more empty UK stores, survey finds

TheGuardian

Worst net closures so far this year are on high streets, while retail parks and shopping centres fair better A wave of closures by chemist, pub and bank chains led to almost 2,300 more empty stores on high streets, shopping centres and retail parks in Great Britain in the first half of this year, according to new research. Chain stores were shuttered at a net rate of 12 a day, with the three services accounting for half of those closures, according to a survey by Green Street for the advisory fi

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Managing CDs – Why Banks Should Limit Their Offerings

South State Correspondent

As a general statement, banks offer too many options for certificates of deposits (CDs). Consider that the average bank offers 12 different maturities, some “specials,” plus several different tiers of pricing within each maturity. We have seen banks with as many as 42 different CD options which is inefficient for every party. The problem is too many CD offerings can increase a bank’s cost, confuse customers, confuse employees and, worst of all – damage its overall deposit performance.

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What's on the horizon for TCRs?

ATM Marketplace

Cook Solutions Group discussed the last 10 years of TCR history and what we can expect in the future.

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Unsecured Commercial Loan: A Smart Business Move?

Commercial Lending USA

Need a business loan? Learn about unsecured commercial loan. Fast approval and competitive rates. Contact Commercial Lending USA today.

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North American cashless payments to climb 7% by 2028: report

Payments Dive

Real-time payments and open banking will drive the increase, forcing the shift even faster globally, a Capgemini report released this week said.

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Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

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HSBC on hiring spree to drive UK wealth division ambitions

TheGuardian

Exclusive: Europe’s biggest bank hopes to double UK arm of its wealth and private banking operations HSBC is recruiting hundreds of bankers to serve rich clients in the UK as it looks to head off growing competition from British rivals and take a larger slice of the wealth management market. Europe’s biggest bank is hoping to fortify the UK arm of its wealth and private banking operations by bulking up its team of relationship managers, who offer bespoke services and advice to rich clients in ex

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How banks can deliver financial education successfully

ATM Marketplace

Panelists at the Bank Customer Experience Summit discussed financial education in depth.

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The Power of Podcasts: A New Frontier in Brand Narratives and Media Strategies

William Mills

In today's digital era, podcasts have emerged as a powerful medium for storytelling, knowledge sharing, and building communities. With their rise in popularity, podcasts are no longer just a source of entertainment or education–they are now a key component to brand narratives and media strategies. For companies looking to enhance their PR efforts, working with podcasters offers a unique opportunity to reach niche audiences and build brand credibility in an increasingly crowded market.

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PayPal seeks to attract users offline

Payments Dive

The digital payments pioneer is leaning on cashback rewards to attract more consumer use in stores, and will also tap near-field technology to expand.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Lloyds plans to shut another 55 bank branches

TheGuardian

Move will take two-year closure total by 2026 to 292 and includes Halifax, Bank of Scotland and Lloyds brands Lloyds Banking Group plans to close another 55 bank branches , bringing the total number due to be shuttered by 2026 to almost 300. The latest batch of closures are slated to begin in the new year and will include Halifax, Bank of Scotland, and Lloyds-branded branches in locations ranging from Surbiton to Port Talbot, Burgess Hill and Didcot.

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Turning community bank employees into AI enthusiasts

American Banker

Community bankers have found that demonstrating efficiency, providing proper training and describing use cases can help get employees on board with AI products.

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Citizens sees up to 20% efficiency gains through gen AI

BankInovation

Citizens Bank has deployed generative AI and automation in operations for activities including coding, customer service and fraud detection, and the efficiency gains are adding up. “We completed a pilot using Microsoft Pilot … and the results were outstanding,” Michael Ruttledge, chief information officer and head of enterprise technology and security at Citizens, told Bank […] The post Citizens sees up to 20% efficiency gains through gen AI appeared first on Bank Automation News.

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U.S. Bank rolls out access to Paze digital wallet

Payments Dive

The bank began offering the payments option from Early Warning Services to its credit and debit cards customers this week.

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Book of Secrets on the Month-End Close

Based off SkyStem's popular e-Book, the book of secrets to the month-end close will be revealed in this one-hour webinar. Learn leading practices when it comes to building a strong and sustainable month-end close that has room to grow and evolve. Learn about the power of precise estimates, why reconciliations are critical to closing the books, how and when to automate, and how the chart of accounts play into your close process.

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Santander to insist UK workers are in office three days a week

TheGuardian

About 1,000 of those affected work in London and 4,500 at the bank’s new Milton Keynes headquarters Santander has joined the ranks of employers herding reluctant British workers back to the coalface, telling office staff they must turn up in person for at least three days a week on average. While the bank’s back-office staff will still be able to work from home more regularly than before the pandemic, the minimum requirement now tips the balance in favour of the traditional workplace rather than

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New York community banks reach $236 million deal to merge

American Banker

The all-stock transaction is slated to close in the second quarter of 2025. It would create a bank with more than $15 billion of assets.

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Five AI-driven fintechs to watch

BankInovation

Banks and investors are evaluating AI-driven startups for long-term growth opportunities. “Investors are keeping close tabs on AI-related innovation,” Isaiah Payne, managing director at investment banking firm Jackson Payne Investments, told Bank Automation News at Finovate Fall 2024. Global AI funding hit a record high in the second quarter with a 59% increase quarter […] The post Five AI-driven fintechs to watch appeared first on Bank Automation News.

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Amex taps troves of customer data

Payments Dive

American Express eschews preset spending limits and instead relies on credit scores and spending history to manage risk, a company executive explained at a conference last week.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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UK government links with Barratt and Lloyds for £150m housebuilding project

TheGuardian

Homes England joint-venture will help towards aim to build 1.5m new homes over the next five years Business live – latest updates Barratt and Lloyds Banking Group have launched a £150m joint-venture with the government body Homes England that will lead to the UK’s largest housebuilder and mortgage provider capitalising on Labour’s plans to build 1.5m new homes.

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Is U.S. Bancorp ready to turn the corner after years of rising costs?

American Banker

Executives at the super-regional bank told investors that years of investments are poised to start paying off in rising profits, but the market seemed skeptical about the company's plan forward.

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Bank of America spending $12B on technology annually

BankInovation

Bank of America is investing in technology initiatives as automation and digitalization remain priorities. The $3.2 trillion bank spends $12 billion annually on technology, a Bank of America spokesperson told Bank Automation News. Nearly a third of that $12 billion is spent on technology initiatives including innovation, Chief Executive Brian Moynihan said Sept. 10 at […] The post Bank of America spending $12B on technology annually appeared first on Bank Automation News.

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The fintech CEO who is becoming a frequent flier with SpaceX

Payments Dive

On Jared Isaacman’s second trip to space, the billionaire plans to become the first private spacewalker. Shift4 investors will need to follow space news to learn about it.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.