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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

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How Federal Debt May Impact Banking

South State Correspondent

Secular changes occur over many business cycles, tend to be slow-moving, and are more difficult to manage with business strategy. However, because bank capital has an average expected life of 15 to 20 years, bank managers must gauge and react to secular changes that will impact their business model.

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Sprint And T-Mobile Merger, Spend Management And State Tax Top This Week’s News

PYMNTS

We have a deep dive into spend management in addition to news involving the Sprint and T-Mobile merger, as well as data on state tax laws. . Behind Sysco’s Spend Management Switch To Cards. A ‘Diaper’ By Any Other Tax Code: The Complexities Of Selling Across State Tax Laws. Trackers and Reports.

Taxes 101
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Crypto Fails To Impress For Corporate Tax Payments

PYMNTS

to allow businesses to pay their corporate taxes in bitcoin. During the first tax season in which crypto payments were an option for Ohio companies, only two businesses in the state actually used cryptocurrency to do so. Some industry innovators are looking to drive change, however.

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Virtual cash management: A catalyst for new business models for European transaction banks

Accenture

A recent Accenture roundtable discussion concluded that European banks have the opportunity to develop innovative transaction banking offerings using virtual accounts, such as virtual cash management, to address changing market needs and create new business models.

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Investing In The Startups That Invest In Innovation

PYMNTS

The startups and small businesses that innovate aren’t just coming up with new technologies — they’re creating entirely new business models that, while progressive, can place increasing pressure on cash flow management for the enterprise. This is the type of market Venbridge has in mind. They have a huge need for cash.

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One of commercial banking’s biggest challenges solved by Sageworks’ “Most Innovative” product

Abrigo

A credit risk manager at one bank with $900 million in total assets estimated that her team received approximately 8,220 tax returns in the 2015 calendar year. Last week, Barlow Research, the foremost authority on commercial banking, announced that Sageworks won top honors in its 2017 Monarch Innovation Awards.