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Addressing the Need for Personalization in the Financial Services Industry

Perficient

In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. Elements of Delivering a Personalized Experience.

Industry 294
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Robinhood's Newest Funding Round Grows To $660M

PYMNTS

The new funding is an outcropping of the Series G round unveiled in August for the firm, which is said to have helped millennials become interested in trading. Sequoia, Andreessen Horowitz and 9Yards Capital are among some of the backers providing the new funds. “For

Arizona 178
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New Study: Static Web Content Bad For Account Holder Engagement

PYMNTS

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. Irrelevant, Ill-Suited Info.

Study 196
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How Can Banks Thrive in the Next Five Years?

Jeff For Banks

They are/were the business owners, demanders of capital and loans, and significant depositors. Then came this bubble generation they named millennials. Ever call your millennial child only to get a text back asking "what?" There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs.

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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. See how digitization can improve customer experiences. Capitalizing on PPP innovations for a better experience. learn more.

Lending 259
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Mobile Order-Ahead: It’s Not Just For Restaurants

PYMNTS

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193
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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. See how digitization can improve customer experiences. Capitalizing on PPP innovations for a better experience. learn more.

Lending 195