Gonzobanker

DECEMBER 17, 2021

A few years ago, very few people would have guessed that tens of billions of dollars would be invested in fintech vendors and solutions annually – except it happened. 2021 fintech investments, merger activities, and overall focus were off the charts. Best Fintech Acquisition by a Bank. Fintech Acquiring Bank.

Fintech 147

Fintech Strategy Leadership Lending 147

Insights on Business

JANUARY 25, 2019

The enhanced customer experience and cost savings offered by blockchain for KYC are significant and the transparency of blockchain technology empowers governance, risk and compliance across an organization.

Marketing 79

Marketing blockchain Compliance Innovation 79

FICO

FEBRUARY 12, 2023

Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer. When we look at customer experience, many of the leaders are startups and digital banks who rely making this a differentiator as part of their business model.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Lex Sokolin

DECEMBER 10, 2020

The offering is a full on banking, payments, and capital programming environment that connects to Goldman Sachs, Barclays, and Citi. Here’s what we can glean about customers. The company serves Fintechs, Registered B/Ds, RIAs, financial incumbents, global brands, and HSA providers. Who is Doing the Embedding?

Branding 52

Branding Apple Capital US 52

Lex Sokolin

DECEMBER 10, 2020

The offering is a full on banking, payments, and capital programming environment that connects to Goldman Sachs, Barclays, and Citi. Here’s what we can glean about customers. The company serves Fintechs, Registered B/Ds, RIAs, financial incumbents, global brands, and HSA providers. Who is Doing the Embedding?

Branding 52

Branding Apple Capital US 52

PYMNTS

JULY 18, 2019

Think about growing up with a device in your hand watching videos on an iPad at 3 years old on the couch. In exploration of just who those natives might be, he explained, “These are the kids that actually have been born with a mobile device in their hand. The average age of a first-time phone owner in the U.S. is 10 years old. and beyond.

Innovation 155

Innovation Study Technology Millennials 155

CB Insights

JUNE 3, 2020

Mirroring other sectors, fintech activity and investment has been muted through the first five months of 2020. At the same time, the story for fintech is more nuanced. In this brief, we look at the short-term and long-term effects of Covid-19 on five parts of the fintech ecosystem: Payments. Wealth & Capital Markets.

Lending 75

Lending Capital Online Marketing 75

Jeff For Banks

JULY 5, 2022

They are/were the business owners, demanders of capital and loans, and significant depositors. Staying indoors playing video games. There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs. And the challenge will not abate in the coming years. They are/were steady, and changed slowly.

Millennials 78

Millennials Community Pennsylvania Community Bank 78

Fintech Labs Insights

APRIL 26, 2016

A look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. SaleMove enables organizations to engage online visitors the same way they would in person, using video, audio, chat, and co-browsing without any downloads or installations. Enhance customer experience. Register today.

Video 12

Video Customer Experience Strategy Online 12

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Uses video to capture a bank statement via AI processing to improve results. And of course, SMB lending has been a huge focus for fintech.

Mobile 78

Mobile Customer Experience Lending Analytics 78

Fintech Labs Insights

AUGUST 9, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. SaleMove enables organizations to engage online visitors the same way they would in-person, using video, audio, chat, and co-browsing without any downloads or installations. Enhance customer experience. Register today.

Innovation Strategies 12

Innovation Strategies Strategy Video Customer Experience 12

Fintech Labs Insights

APRIL 6, 2017

SaleMove enables companies to identify and engage their highest-value website visitors through video, audio, chat, and dual-cursor co-browsing – all without downloads or installations. SaleMove breathes life into the online customer experience and enables companies to deliver an in-person experience online.

San Jose 15

San Jose Pennsylvania Video Customer Experience 15

Fintech Labs Insights

JANUARY 24, 2017

SaleMove enables companies to identify and engage their highest-value website visitors through video, audio, chat, and dual-cursor cobrowsing – all without downloads or installations. SaleMove breathes life into the online customer experience and enables companies to deliver an in-person experience online.

Pennsylvania 12

Pennsylvania Video Customer Experience Online 12

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. What’s filling in the gap?

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

OCTOBER 13, 2020

In a panel discussion with Karen Webster, six payments, banking and FinTech executives weighed in on the very nature of change that is transforming treasury banking and corporate clients in real time. The end user experience is critical, too, he said, and must be seamless. There’s the need to manage and protect and sustainable growth.

Fintech 190

Fintech Payments Customer Experience Examples 190

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. To the many community banks and fintechs that have tried creating a digital bank (or are thinking about this), the strategy is misaligned to its core. While no presenter touched on it, it was all digital bankers could talk about.

Conference 195

Conference Technology Las Vegas Trends 195

Perficient

MAY 21, 2021

Editor’s Note: This post will be updated when Christina’s video is available). She previously worked at an insurance company and created custom database queries as part of her job. After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital.

Milwaukee 348

Milwaukee Software Course Detroit 348

Fintech Labs Insights

OCTOBER 31, 2016

Capital One was the first bank to go live with an Alexa integration. Artificial intelligence (AI) is not new to fintech, but in the past two years we’ve seen a jump in the sophistication and scale of its use across the industry. Other banks are following suit. Mastercard’s Facebook Messenger chatbot.

America 12

America Millennials Mobile social media 12

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Stay tuned for our video recap of Finovate Fall Day 2 later today!

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195

Fintech Labs Insights

JULY 22, 2015

At the upcoming FinDEVr , 60 leading fintech companies will present their developer-friendly APIs, SDKs, and other solutions to an audience of financial builders and their technical colleagues. It’s the one place to gather tips and techniques from a wide cross section of fintech players in just two days, all at an affordable price.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. In fact, about 75% of doctor, urgent care, and ER visits “are either unnecessary or could be handled safely and effectively over the phone or video,” according to the American Medical Association. Industrial automation & robotics.

Industry 101

Industry Technology Online Video 101

Fintech Labs Insights

AUGUST 1, 2016

AutoGravity’s mobile-first digital marketplace helps digitally-minded customers looking to buy and finance a vehicle circumvent the inefficiencies of the auto financing process by leveraging the full potential of their smartphone.

How To 12

How To Analytics Millennials Data 12

Gonzobanker

FEBRUARY 7, 2018

Many banks are at or past the regulatory “suggested” 300% of total capital and can’t pull this revenue lever any more. Hats off to the team at Bank Director for working to put FinTech clearly into AOBA – Cornerstone’s own Vincent Hui facilitated a panel of smart tech leaders. Related Videos. Related Videos. Watch Video.

Taxes 76

Taxes Video Analytics Arkansas 76