Perficient

JANUARY 7, 2021

I recently interviewed Gary Johnson, a delivery director at Perficient who has worked with various automotive brands. They had to change the way they operate with new social distancing guidelines. Studies show that when you stack up the best-selling EVs against the best selling ICE vehicles, EVs have a lower total cost of ownership.

Marketing 309

Marketing Industry Mobile Massachusetts 309

Perficient

DECEMBER 21, 2020

The Visionaries: Can tell a great story about their target prospect, what they should see, and how they should interact with the brand but struggle to execute on their vision. Does the organization have the processes and operating model in place to support this new revenue model? Reach out below! contact-form].

Strategy 322

Strategy Data Guidelines System 322

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. Data sharing relies on trust between a brand and the consumer willing to share it. New product opportunities are being driven by innovation and market conditions.

Strategy 332

Strategy Tools Industry Customer Experience 332

Perficient

SEPTEMBER 15, 2020

They look for adjacent innovations with the potential for broader application, adopting features from one market to create a new product or improve an existing one. You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. 1 Gownder, J., 2018, November 01).

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JUNE 23, 2020

TiffinLabs opened in early 2019 and is operating some kitchens in Singapore, including digital-first restaurant brands Publico Pastabar and Hureideu – Korean Fried Chicken. market and assessing what needed to be done in terms of building demand and a network for supply, along with selecting the locations. The first U.S.

Los Angeles 214

Los Angeles San Francisco Houston Austin 214

PYMNTS

NOVEMBER 21, 2018

20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). Banking and financial services SMBs lead the way in small business chatbot adoption, but even this market only sees a 35 percent deployment rate.

Study 129

Study Survey Leadership Millennials 129

PYMNTS

OCTOBER 30, 2018

It was only about two months ago — August, in fact — when the prediction came out: Amazon , the eCommerce operator that had recently made moves into healthcare, deepened its power in grocery and continued to grow in other parts of retail (and cloud computing), would hit $2.25 trillion in market capitalization by 2024. percent in 2017.

Marketing 130

Marketing Apple Operations Retail 130

PYMNTS

MAY 20, 2020

The investment will also help further research into IoT operating systems, edge computing and natural language processing (NLP). . “By The Tmall Genie smart speakers were introduced by Alibaba three years ago and link to more than 270 million devices from 1,100 brands in China, according to Ku.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

JULY 20, 2017

And these criminals are going after a potentially lucrative market. Unfortunately, it’s a sign that criminals continually seek to lower barriers to entry, which then put more criminals into the ecosystem and cost card brands, retailers and consumers. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

PYMNTS

OCTOBER 1, 2020

PepsiCo will be “making the necessary investments in our manufacturing capacity, go-to-market systems and digital initiatives such as improving our presence and scale in our e-commerce business, which nearly doubled during the third quarter,” Chairman and CEO Ramon Laguarta said in a conference call with analysts. . of more than 2,100 U.S.

Study 180

Study Branding Meeting Trends 180

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. And now that improvements have been identified, it’s go-time — right?

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

MAY 22, 2017

A new study has found that retail global expansion has lost some steam, and while the United States remains the most active, Europe is now the preferred spot for expanding retailers, according to Chain Store Age. The results found that retailers’ expansion into new markets increased by 2 percent in 2016, down from 3.1

Retail 108

Retail United States New York City Study 108

PYMNTS

SEPTEMBER 3, 2019

Europe’s The Restaurant Group (TRG), which operates over 650 restaurants and pubs across the country, is closing 150 eateries, Financial Times reported on Tuesday (Sept. TRG said it will gradually close at least 50 percent of the outlets across the two brands as leases expire. million pre-tax loss for the first half of this year.

Groups 109

Groups Taxes Branding Study 109

PYMNTS

JULY 7, 2020

Fast fashion already claimed a victim this week as Lucky Brand filed for bankruptcy, and H&M announced it was shuttering 170 stores across the globe due to the pandemic-driven digital shift. “We During this hard time, I’m trying to anticipate the market. Brick-and-mortar discounters like T.J.

North Carolina 238

North Carolina New York City Charlotte Retail 238

South State Correspondent

FEBRUARY 22, 2023

With loans, it’s hard to discern expert-level skills unless you know the market and the credit. Each bank faces a different cost structure, market, goals, and risk profile, so pricing to the market or other banks never makes sense. Deposit products and marketing attributes do not operate in a vacuum.

Management 195

Management Marketing Branding Strategy 195

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. Today consumers don’t serve brands; they serve themselves,” according to the study. They want their brands to communicate a sense of who they are.

Retail 100

Retail social media Study Branding 100

Social Assurance

SEPTEMBER 10, 2021

In the first segment of our Building a Brand series, we defined what a brand is and the importance of differentiating your brand message within the financial industry. Once you’ve established that brand message and clarified your brand direction, it’s time to begin rolling out your new and enhanced financial brand.

Branding 15

Branding social media Case Study Study 15

PYMNTS

FEBRUARY 3, 2020

And in leveraging Amazon’s scale as a platform — with millions of small to medium-sized businesses (SMBs) and even micro-sized businesses hawking pretty much everything under the sun — it might seem a “slam dunk” if, say, a financial industry powerhouse were looking to bring small business loans to a new market.

Lending 146

Lending Apple Study Online 146

PYMNTS

SEPTEMBER 30, 2020

Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst. There’s a stronger buzz.”.

Apple 101

Apple social media Branding Survey 101

PYMNTS

MARCH 26, 2019

Dynamic Yield , the artificial intelligence powered personalization platform operator, announced it is being acquired by fast-food chain McDonald’s. ” Since launching, Agmon said Dynamic Yield now enables more than 300 brands in six continents including in retail, gaming, finance, travel, and publishing.

Company 152

Company Branding Study Technology 152

PYMNTS

JANUARY 24, 2020

It’s operational in the Middle East, Southeast Asia and India. This offers enormous potential for merchants, brand owners and financial institutions to drive innovations that maximize flexibility and choice for consumers,” the release stated. billion in 2021, and $52.5 billion by 2025.

Payments 152

Payments Innovation Study Meeting 152

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. To illustrate how AI adoption is playing out in the field, the November Mobile Order-Ahead Tracker® contains a deep dive on the efforts of the Colorado-based Boston Market chain.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

NOVEMBER 25, 2020

First, identify key market segments and understand their motivations. Second, focus on the brand benefits that make sense,” Barnes told PYMNTS. According to one study cited , “80 percent of consumers would be more likely to order online or via mobile apps if eateries rewarded them for doing so. The research revealed that 38.7

Survey 211

Survey Study Online Mobile 211

PYMNTS

SEPTEMBER 14, 2017

With so much potential revenue at stake, there’s little wonder why merchants around the globe want to take their operations to the international stage. Before businesses can spread their global wings and reach new markets, though, they must first overcome their fears of engaging in global trade. and European markets.

Report 191

Report Trends Massachusetts Study 191

Independent Banker

NOVEMBER 21, 2021

includes (from left): Christina Johantgen (head of marketing and creative), Joe York (head of product), Kelsey Cahill (summer associate), Jackie Charron (chief operating officer and executive vice president), Debbie Morin (chief financial officer), and CEO Charley Cummings. Building a bank brand with impact.

Community 170

Community New Hampshire New York Millennials 170

PYMNTS

JANUARY 21, 2020

In today’s top news, Uber sells its India food delivery service to Zomato for a stake in the business, and JPMorgan created a $100 billion funding arm to expand investments in emerging markets. Also, Amazon leads the pack in Europe’s expanding smart home market. Amazon Unseats Google in Fast-Growing EU Smart Home Market.

Retail 130

Retail Groups Payments Innovation 130

Independent Banker

JANUARY 1, 2022

Retailers have adapted by leveraging access to groundbreaking technology and a wealth of data to rebuild relationships, strengthen new ones, and bolster their brand through increased personalization, more empathy and consistent, relevant messaging. Empathy-based marketing is seeing through the eyes of consumers. Delivering Value.

Retail 103

Retail Community Branding Study 103

PYMNTS

MAY 5, 2020

Larisa Summers, SVP of marketing and eCommerce at eCommerce shipping solution Optoro says that due to more relaxed returns policies (free shipping, no restocking fees, longer windows), store closures and supply chain disruptions, retailers are finding themselves with higher volumes of returns and excess inventory.

Policies 185

Policies Retail Study Washington 185

PYMNTS

FEBRUARY 1, 2018

Farfetch allows customers to buy luxury clothes and accessories from more than 700 brands and boutiques worldwide. According to Reuters , CEO and founder Jose Neves made the announcement on Wednesday that the London-based company is testing out the services, and will eventually offer up the technology to other brands and boutiques.

Mobile 100

Mobile Retail Branding Study 100

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ Marketing in every industry is evolving, fast.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JUNE 3, 2020

His ringing endorsement of the luxury goods market, released yesterday as his annual letter to shareholders , was a clarion call to the frontlines of retailing during a decidedly difficult time. percent over 2018 to $2.647 billion, adjusted operating margins reached 14.3 No one ever said RH Chairman and CEO Gary Friedman was shy.

Retail 130

Retail Online Marketing Study 130

PYMNTS

SEPTEMBER 17, 2020

16) that it’s signed an exclusive multiyear arrangement with the New York Giants NFL team, making DraftKings the franchise’s “official sports betting, iGaming and daily fantasy operator.” DraftKings signed a multiyear deal in 2019 to be an authorized NBA betting operator. For instance, DraftKings announced on Wednesday (Sept.

Online 168

Online Indiana New York Nevada 168

PYMNTS

APRIL 25, 2020

We have taken 60 years’ worth of standard operating procedures and rewritten most of them in the last six weeks,” the pizza chain’s CEO Ritch Allison told CNBC’s Jim Cramer in a recent dial-in conversation. There is simply too much uncertainty in the global market brought on by the pandemic.

Branding 215

Branding Innovation Industry Conference 215

PYMNTS

MARCH 27, 2019

For more on the latest in sharing economy market trends, download the Playbook. Online retail giant Amazon is also making a similar push to ensure the reliability of its brand. Case Study: How Car-Sharing Platform Getaround Provides Vehicle Owners with a Safety Net. To read the case study in depth, download the Playbook here.

Payments 145

Payments Case Study Lending Study 145

PYMNTS

FEBRUARY 24, 2020

The mobile order-ahead market continues to expand its footprint, growing by 23 percent over the past four years and now accounting for more than 3.1 A study from Kount and Javelin Research found that more than 40 percent of restaurants and other businesses have had online initiatives stopped due to the potential for cybercrime.

Data 214

Data Fraud Mobile Florida 214

PYMNTS

JULY 14, 2016

Simultaneously, American beer makers are searching for ways to expand distribution and become international brands. At the intersection is Shannon Long, CEO of Brew Export, a turnkey service that handles legal, shipping and marketing logistics for U.S. breweries that want to gain exposure abroad. eCommerce opens borders.

Study 100

Study Regulation Taxes Marketing 100