PYMNTS

APRIL 24, 2017

The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. And hackers have managed to hit about 1,200 InterContinental Hotel locations in the U.S. — and yes, this looks like card data breach. Ready to jump in? BJ’s on the Block (and Amazon Is Scoping the Territory).

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

FEBRUARY 18, 2020

Some operations like Chipotle are even rolling out store designs that feature pick-up windows to let order-ahead diners collect their items without having to enter the restaurant. based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

OCTOBER 21, 2020

21) that it is launching a new destination for electronics products to feature Certified Refurbished products, not from its sellers but from brands like De'Longhi, Dirt Devil, Hoover, Makita, Philips and Razer, which will sell exclusively on the eBay platform. The program is operable immediately. eBay announced on Wednesday (Oct.

Branding 192

Branding Samsung Meeting Millennials 192

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. The company already had operated an innovation facility in Japan. Located in Dallas, the 7-Eleven lab store is designed so that customers can test and purchase the newest innovations from the retailer. Payments Role.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

JANUARY 29, 2019

29) that it has inked a long-term partnership with Fanatics, the sports fan brand that makes team and player merchandise and operates NFLShop.com, NBAStore.com and MLBShop.com. In a blog post , Eric O’Toole, general manager of sports and fitness for Walmart U.S. Walmart announced Tuesday (Jan. Beginning Tuesday (Jan.

Millennials 150

Millennials Branding Retail Operations 150

PYMNTS

FEBRUARY 13, 2020

“2019 was another record year for WEX , capped off by an impressive fourth quarter driven by double-digit, top-line growth and strong operating leverage,” said Melissa Smith, WEX’s chair and CEO. For corporate travel, it has been encouraging partners to focus their offerings on millennials. healthcare business.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

DECEMBER 9, 2019

Macy’s is partnering with the female-led millennial venture capital fund SoGal Ventures to launch an in-store initiative focused on women-owned businesses, Macy’s said in a press release on Thursday (Dec. The two managing partners invest in diverse entrepreneurs at the seed and pre-A stage. Lauderdale.

Las Vegas 136

Las Vegas San Antonio New York City Detroit 136

PYMNTS

JULY 15, 2020

CEO of Afterpay , recently told Karen Webster that consumers — particularly millennials and Generation Z — were already showing distinct preferences for digital commerce and paying with debit cards rather than credit cards. And it really depends on their target demographic and where they operate.”. Nick Molnar , co-founder and U.S.

US 206

US Retail Millennials Trends 206

Independent Banker

NOVEMBER 21, 2021

includes (from left): Christina Johantgen (head of marketing and creative), Joe York (head of product), Kelsey Cahill (summer associate), Jackie Charron (chief operating officer and executive vice president), Debbie Morin (chief financial officer), and CEO Charley Cummings. Building a bank brand with impact. Fresh perspective.

Community 170

Community New Hampshire New York Millennials 170

Insights on Business

FEBRUARY 13, 2019

Next is a digital bank, completely disassociated from the Bradesco brand. They use the Bradesco infrastructure, but they operate in parallel. Financial management. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

DECEMBER 20, 2019

but after almost 50 years, it began to fade out in the 80s, disrupted by the emergence of store-branded credit cards. Pay over time — and with interest, Anthony Eisen, CEO and managing director of Afterpay , noted in an interview with PYMNTS. After its birth in the 1930s, layaway had a long run in the U.S.,

Millennials 137

Millennials Retail Tools Branding 137

PYMNTS

MAY 28, 2020

To provide a one-stop-shop for nursery design and inspiration, buybuy BABY rolled out Design Squad in conjunction with sister brand and digital interior design firm Decorist. We know that today’s millennial parents want their children’s rooms to reflect their unique style more than ever.”.

Millennials 130

Millennials Meeting Branding Innovation 130

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

OCTOBER 8, 2020

Case in point: Israeli startup Touchless.ai recently introduced a new intuitive voice management solution that turns any interactive kiosk into a touch-free, easy-to-use interface. The interface needs no trigger word and operates without personally identifying the user’s voice or face. It has already started trials in the U.S.

Google 161

Google Branding Millennials Technology 161

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. Attracting Customers With Unique Brand, Financial Stability. CUs need to ensure that their operations are secured if they want to maintain member loyalty.

United States 174

United States Security Innovation Mobile 174

PYMNTS

AUGUST 25, 2016

Can the biggest banks in the United States catch up to the millennial-beloved Venmo with their own P2P payments app? If it sounds a bit familiar, it is probably that the service has been operating for several years under the name clearXchange. So, will people excel at Zelle?

Millennials 100

Millennials United States Mobile Risk Management 100

PYMNTS

AUGUST 1, 2019

small hotel rooms are the rule, not the exception, and even here in the states the idea has been floating around since 1989 when the Microtel brand began first offering its half-sized, half-priced hotel rooms in Rochester, New York. I really think the genesis of that is coming from millennials. In many locations outside the U.S.

Washington 109

Washington New York Millennials United States 109

PYMNTS

DECEMBER 26, 2019

What brands used to guide their merchandising processes in the old paradigm requires too much manual input, hinging on data sets and models that are too general, and accruing too slowly — too much like a “fulfilling prophecy,” he noted. However, it is increasingly out of data, and out of step with modern consumer behavior and preferences.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. According to an Optoro consumer survey, we found that typically 97 percent of shoppers would continue to shop at a retailer/brand if they had a positive returns experience. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

Perficient

JULY 20, 2020

They indicate not just one overarching message, but the finer points of what motivates them, what stops them, what expectations they have for your brand, and more. Chronic Condition (perhaps managing diabetes). At their core, personas should inform branding, design, content, and business requirements for any new digital application.

UX 332

UX Meeting Groups Data 332

PYMNTS

OCTOBER 15, 2018

Kitchen United CEO Jim Collins told Karen Webster that, as the owner-operator of Montrose Town Kitchen & Grill in California, he had a front-row seat to this a few years ago when the Postmates delivery people first started showing up at his door. Some established brands like to test the waters before expanding into new markets.

Millennials 145

Millennials Branding Online Retail 145

PYMNTS

FEBRUARY 11, 2020

If there was any stigma left about used clothing it may have been erased last week as Nordstrom put its high-end brand on what it calls “re-commerce.”. It also manages resale programs for Arc’teryx, Eileen Fisher, Patagonia, REI and Taylor Stitch. We like the handle. Logistics are being handled by Yerdle.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

MARCH 15, 2018

Or, at least, that’s the pessimist’s view — a more optimistic estimate puts the odds somewhere around 1 in 128 billion, which is a much more manageable statistical impossibility. It even managed to garner a $3.1 Just in time for the Ides of March, the 50-year-old brand announced it was shutting or selling all of its stores in the U.S.,

Payments 108

Payments Millennials US Fraud 108

PYMNTS

DECEMBER 31, 2020

As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. managing director at Melissa, told PYMNTS. According to J.P. Melissa On The Next Frontier For Digital Identity.

Innovation 289

Innovation Payments Trends Regulation 289

Independent Banker

MARCH 15, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

Independent Banker

FEBRUARY 24, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

JULY 9, 2020

Afridi said the news reflects Truepill’s vision to “unbundle” primary care — which can be critical in an age where roughly 40 percent of millennials do not have a primary care physician. Truepill will continue to invest in its portfolio of consumer health brands, including Ahead, a startup specializing in adult ADHD treatment, and Eve, a U.K.-based

Video 187

Video Millennials Company Online 187

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. “The Branding matters, too, especially when outsourcing.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

APRIL 20, 2018

million in a Series B funding round to expand its operations. That round was led by Japanese travel operator H.I.S. — a pairing that might seem a bit odd, as H.I.S is a 38-year-old travel operator that employs close to 17,000 people with offices in over 150 cities in 80 countries worldwide. They reported about $5.5

social media 126

social media Resources Operations Marketing 126

PYMNTS

FEBRUARY 29, 2016

Lampert’s statements may have been intended to downplay the consistently poor performance of the Sears brands, but instead it helped to shine a spotlight on the struggles that “old school” retailers are facing in an industry increasingly dominated by “new school” brands. Consumers don’t want to commit to a lipstick?

Retail 100

Retail Branding Taxes Operations 100

CB Insights

DECEMBER 10, 2020

The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. However, both brands have expanded to additional products, such as Venmo’s credit card and Cash App’s stock investing offering. .

America 101

America Lending Cards San Francisco 101

Accenture

SEPTEMBER 22, 2019

An obvious reason is the inroads they’re making into the market, both domestically and globally: recent Accenture research finds that digital-only banks operating in the UK could amass a total of 35 million customers globally within the next 12 months, up from 13 million today. Why the intense interest in the neo-challengers?

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added.

Retail 137

Retail UX Cards Branding 137

PYMNTS

JULY 21, 2017

Going forward, Sears will sell its Kenmore-branded appliances on Amazon.com, announcing that its line of smart appliances will be integrated with the eCommerce giant’s website. The launch of Kenmore products on Amazon.com will significantly expand the distribution and availability of the Kenmore brand in the U.S.,”

Millennials 100

Millennials Mobile Branding Retail 100

PYMNTS

FEBRUARY 27, 2019

Online luxury marketplace 1stdibs stands as an example of that kind of content, along with providing — as do some other companies — a demonstration of the appeal of both digital and physical forms of content to tie consumers to a brand or ecosystem. In a discussion with PYMNTS on Wednesday (Feb. billion catalogs were sent to U.S.

Retail 214

Retail Online America Millennials 214