PYMNTS

APRIL 26, 2017

In an increasingly complex consumer landscape, creating a coherent retail strategy requires synthesizing hundreds of data points on industry, consumer and competitor trends. Other days, I spend looking at partners that, when combined with our services, could add something to the retail ecosystem that the world doesn’t even know it needs yet.

Strategy 100

Strategy Retail Online Data 100

ABA Community Banking

SEPTEMBER 4, 2019

The post CEO Q&A: Brand Presence for Community Banks appeared first on ABA Banking Journal. A conversation with Tim Marshall, president and CEO of the Bank of Ann Arbor.

Community Bank 81

Community Bank Branding Community Resources 81

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). ” .

Study 129

Study Survey Leadership Millennials 129

CB Insights

MAY 24, 2019

GET the 54-page retail TRENDS report. Download the free report to learn about the biggest emerging trends in retail and strategies to watch for 2019. Walgreens is looking to consolidate its supply chain leadership with a strong focus on digital innovation. We’ve mapped out this trend visually via the CB Insights platform.

Retail 37

Retail Branding Trends Leadership 37

Insights on Business

FEBRUARY 22, 2019

Should growth-seeking retail banks favor air strikes with heavy investment in digital, or build a branch network to launch ground attacks? Together, they can guide retail bankers in finding the optimal balance in the digital vs. physical dilemma. Sometimes a particular aspect of a brand is extended to the company’s other products.

Branding 143

Branding FDIC Retail Leadership 143

PYMNTS

AUGUST 23, 2019

Emma Waddell will join the company as vice president of financial services compliance, while Joe Rodriguez will serve as lead counsel of financial services, per news from the retailer. “As The executive comes to the retailer from Capital One , where he most recently served as vice president of compliance.

South Carolina 148

South Carolina Compliance New Jersey Leadership 148

PYMNTS

JANUARY 22, 2018

The largest shareholder in Italian online fashion retailer Yoox Net-a-Porter Group (YNAP) has put out an offer to buy the shares in the company that it doesn’t already own, industry news source Business of Fashion reported. This means investing even more in product, technology, logistics, people and marketing.”. billion USD in 2015.

Leadership 115

Leadership Online Branding Retail 115

PYMNTS

JULY 31, 2017

Visa , a global payments technology company serving more than 200 countries and territories, has announced two new appointments to its India and South Asia teams. The appointments are part of Visa’s ongoing efforts to fortify its leadership in the region.

Regional 102

Regional Leadership Branding Retail 102

PYMNTS

JULY 30, 2020

The digital shift is coming late to Dunkin’ Brands. Our marketing leadership team continues to create, assess and refine a phased approach for relaunching our brand responsibly at the right time. By the numbers, global sales for the entire company, which includes Baskin Robbins , declined 20.8

Las Vegas 156

Las Vegas Branding Leadership Marketing 156

The Financial Brand

NOVEMBER 2, 2020

Retail bankers must first address the essentials, including journey mapping. The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand. Digital transformation is not solely a tech and data challenge.

Technology 42

Technology Branding Retail Data 42

PYMNTS

MAY 10, 2018

Jet , the online retailer owned by Walmart , announced Wednesday (May 9) that it is now part of Apple ‘s authorized reseller program. The report noted that, late last year, 9to5Toys heard Walmart would start selling MacBooks and iMacs at its retail stores as part of a bigger deal to expand Apple’s footprint at the retailer.

Apple 101

Apple Retail Leadership Online 101

PYMNTS

JANUARY 18, 2019

But according to Kroger’s leadership, the shift to digital shelving and other new features starting to make their entrance into Kroger today are part of a bigger transition the brand is making as it seeks to better serve the needs of its customer base.

Retail 140

Retail Washington Leadership Marketing 140

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

PYMNTS

JULY 6, 2017

In a statement to Chain Store Age he said, “Joining the QVC Group will give us instant access to global consumer markets, a leadership team with deep expertise and a global perspective, and the opportunity to further strengthen our content-based brand portfolios in a changing retail landscape.

Retail 100

Retail Video Innovation Leadership 100

PYMNTS

NOVEMBER 9, 2018

The strength of our brand in Japan, the momentum in our business, and the spirit of our partners who proudly wear the green apron give me great confidence in our ability to elevate the Customer Experience and drive growth to continue to build our brand,” Kevin Johnson, Starbucks president and chief executive officer, said in a press release. “The

Leadership 145

Leadership Customer Experience Branding Mobile 145

PYMNTS

MARCH 20, 2018

A few decades later, Neiman Marcus started distributing gift cards, but the retailer took a page from the 1930s department store playbook: It kept the cards out of sight and only sold them as novelty items. That bit of technology came in handy for, say, deducting the amount of a purchase from a card’s value. The Future Is Wearable?

Cards 147

Cards Apple Mobile Retail 147

PYMNTS

FEBRUARY 14, 2018

After turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant (QSR), CEO Brian Niccol is heading to Chipotle Mexican Grill. Chipotle’s shares jumped more than 10 percent following the news, CNBC reported. He also said his own efforts would be tied to innovation once the company found a replacement.

Branding 108

Branding Leadership Customer Experience Innovation 108

PYMNTS

SEPTEMBER 18, 2019

The device runs on FeliCa technology, which is very popular in Japan and is also used to power the coffee company’s card system. We continue to thoughtfully evolve within Japan’s elevated coffee culture to maintain a leadership position and achieve profitable growth for the long-term.”.

Leadership 110

Leadership Branding Customer Experience System 110

The Financial Brand

JANUARY 3, 2021

The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand. A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

PYMNTS

JULY 15, 2016

When Amazon, the largest retailer by market cap, says that it had its best day ever , it’s hard not to call that a sizzle – and then some. We understand that sometimes brands do things in an effort to get a little boost so that people notice. Pokémon GO: Pet Rock or Opportunity To Rock Retail? Amazon Sellers . As prove by.

Retail 100

Retail FDIC Bitcoin Lending 100

The Financial Brand

MARCH 1, 2020

The post New Tech Platforms Hold the Key to Retail Banking’s Future appeared first on The Financial Brand. Core system replacement is not required for banks and credit unions to compete at 'fintech speed,' but modern tech approaches must be used.

Retail 43

Retail Branding Fintech System 43

PYMNTS

FEBRUARY 15, 2018

Plus, the app’s digital gallery has both store-based savings (from the “Big” and “Little” book of savings the brand puts out each month) as well as various manufacturer coupons. And continue to launch them — now under new leadership. BJ’s is the smallest warehouse retail player in the business. A Unified Omnicommerce Focus.

Leadership 109

Leadership Mobile Massachusetts Retail 109

PYMNTS

MARCH 13, 2019

Our core business performed quite well, as our athletes have responded positively to many of our initiatives, resulting in comp sales gains across key categories and double digit percentage increases in eCommerce and private brand sales,” Chairman and Chief Executive Officer Edward W. Stack said in a press release. ”

Leadership 138

Leadership Meeting Branding Online 138

PYMNTS

APRIL 9, 2019

The cookies are popular enough to even inspire Thin Mint-flavored coffees from major brands like Dunkin’ – but sales often hit a stumbling block at the point of sale: Many troops only accept cash. It’s important [to] build those 21st-century skills … in terms of learning technology.”. Future Entrepreneurs.

Atlanta 117

Atlanta Mobile Samsung Apple 117

PYMNTS

DECEMBER 6, 2019

In a feature story, PYMNTS spoke with Russell Castagnaro, director of digital transformation at the Colorado Governor’s Office of Information Technology , about the ins and outs of the functionality of myColorado. In a feature story, Kaplan talks about how retailers can offer flexible payment offerings without overburdening consumers.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

NOVEMBER 27, 2019

Each month’s box includes three unique training tools: a book on baseball , leadership or coaching and two pieces of equipment or game supplies. Coach Crates has teamed with nearly 30 brands. As analytics and technology have gotten more involved, Wodzis noted, so has training.

Training 159

Training Resources Tools Leadership 159

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. But Taco Bell’s CEO Brian Niccol is heading to Chipotle Mexican Grill after turning Taco Bell into a lifestyle brand and introducing breakfast at the chain. Taco Bell’s $9.8

Online 101

Online US Payments Mobile 101

PYMNTS

FEBRUARY 22, 2018

largest retailer’s already formidable eCommerce presence. Jet brings a unique approach and technology that puts customers in control of their experience, helping them find additional ways to save,” Walmart President and CEO Doug McMillon said in a statement at the time.

New York 108

New York Leadership Capital Report 108

PYMNTS

MAY 14, 2018

Its areas of focus include cable TV, telecom and retail, and many analysts have said STARTEK is exactly the type of firm a player planning to go into cable home shopping might buy. It has been a fairly dramatic piece of the retail landscape for the last few years — albeit a quiet one. Evine is getting ready to expand.

Los Angeles 139

Los Angeles social media New York Video 139

NCR

MAY 4, 2017

There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. Then there is the issue of technology. The opportunities in omni-channel. “Ease makes customers stay, effort makes customers leave.

Strategy 83

Strategy Customer Experience Regional Retail 83

The Financial Brand

MARCH 4, 2020

Bankers, consultants and researchers identify the most significant retail banking trends in technology, talent, purpose and collaboration. The post What’s Changing and What Isn’t in Banking’s Next Decade appeared first on The Financial Brand.

Banking Trends 43

Banking Trends Trends Branding Retail 43

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships.

Fintech 142

Fintech Strategy Leadership Lending 142

PYMNTS

SEPTEMBER 7, 2018

The message, which The Wall Street Journal said it viewed, noted that workers are seeking to “collectively voice [their] concerns to Whole Foods Market and Amazon leadership.”. But when Amazon took control of Whole Foods , workers contend that the retailer stopped giving lower-level workers stock options. Executive Departures.

Seattle 104

Seattle Management Report Leadership 104

FICO

SEPTEMBER 28, 2020

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. If that technology description sounds daunting, don’t be put off. Learn from Fraud-Fighting Superstars.

Customer Experience 59

Customer Experience Fraud Strategy Compliance 59

NCR

APRIL 30, 2018

Banks are large, complex entities with business processes built around technology that can be decades old and have little focus on the customer. With many financial institutions placing an emphasis on digital transformation over the coming years, what technologies and areas of focus are likely to prove the most significant?

Technology 72

Technology Survey Leadership Strategy 72

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. Drum roll please….

Idaho 170

Idaho Community Industry Strategy 170

Insights on Business

MAY 3, 2019

We’re beginning to see investment advisory firms expand their brands into non-financial areas such as nutrition, health, wellness and exercise, forming complete centers of influence for their clients. Thus, transforming financial institutions and their advisors into complete centers of influence for their clients.

Management 87

Management Data Meeting Branding 87