PYMNTS

MARCH 11, 2020

With personal interactions under scrutiny due to the COVID-19 disruption, it’s a good time for retailers to take stock of their mobile and online commerce capabilities and technologies. Several companies have stepped up this week with some innovative remote solutions. Retailers can visit the company’s partner page to start the pilot.

Retail 151

Retail San Francisco Training Video 151

PYMNTS

JUNE 29, 2020

And it’s stunning that Nike sees a need to reboot a brand that just took second-place to P&G in the Marketer of the Decade award during the virtual Cannes Lions International Festival of Creativity. The first is the OneNike platform, which attracts consumers to apps, like its Nike Training Club or the SNKRS eCommerce app.

Retail 203

Retail User Experience Examples Training 203

Bank Innovation

NOVEMBER 14, 2019

Early Warning Services, the bank-owned company behind peer-to-peer payments service Zelle, is on a path to position the brand as part of a solution to financial health challenges, particularly among Gen Z users. Its latest move is a partnership with education company EVERFI, announced Thursday.

Training 170

Training Branding Payments Company 170

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

OCTOBER 5, 2020

The pandemic seems to have had a strong positive impact on participation in the entire sport of running,” Fleet Feet’s Director of Retail Experience Matt Werder told PYMNTS. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The upscale apparel brand, according to a recent report , is opening an “experiential store” in the Mall of America in Minneapolis on Wednesday (Nov. Physical Retail Efforts.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. With premium coffees, teas, mixology and the iconic Milanese Princi Bakery, it serves as a Starbucks brand amplifier and a platform for future innovation.”

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. and Canada, plus the innovation cues it’s taking from outside the restaurant industry. Attention To Innovation. This is where we are in QSR.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

MARCH 14, 2017

voice) to interact with people, brands, or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context.”. At this conference, Facebook announced it was partnering up with the likes of CNN, 1-800-Flowers and other retailers to provide a more enhanced offering.

Retail 122

Retail Training Conference Technology 122

PYMNTS

MAY 2, 2019

With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. He said the performance was enabled by the company’s rebranding and menu simplification, as well as better execution, training and app improvements.

Mobile 123

Mobile Innovation Branding National 123

PYMNTS

FEBRUARY 6, 2018

Fanatics , a company that sells Team USA merchandise, has taken a novel approach to Olympic retail this year with a physical store in a major U.S. The store marks a milestone for Team USA: It’s their first in-person retail store outside the Olympic Training Center in Colorado. Retail Gold.

Retail 118

Retail Strategy New York City Los Angeles 118

PYMNTS

DECEMBER 19, 2018

“More recently, we … have started to form some resources to deliver an enterprise-capable platform as well, which just expands the capabilities of VR to a broader set of users, up to and including industries like training, education and healthcare,” Mathis told PYMNTS in a recent interview. Since deploying the VR training for over 1.2

Tools 136

Tools Training Retail Technology 136

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations.

How To 176

How To New York City Retail Mobile 176

PYMNTS

NOVEMBER 4, 2019

But while most people expect that their athletic wear will have to be replaced fairly often, Eddings is a trained chemist who is unwilling to resign herself to waste and unpleasant smells. “I Plus, Accel Lifestyle Founder Megan Eddings noted, overwashing can wear down the clothes until they ultimately get ragged and are thrown out.

Innovation 101

Innovation Training Branding Industry 101

PYMNTS

APRIL 4, 2019

As Chipotle continues its digital efforts, the chain’s stock is having its best year since 2013, with part of the increase credited to investors liking CEO Brian Niccol , who joined the chain about a year ago after turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

JULY 28, 2016

While a very real glass ceiling might be under assault in the political field, online-only brands that eschewed traditional methods of starting up are seeing themselves approach a limiting barrier of their own kind. Rather than be held back, though, more than a few brands are proving strong enough to break through.

Branding 100

Branding Online New York Training 100

PYMNTS

JANUARY 15, 2018

It also explains why some innovations in payments have been met with open arms by consumers and others given the cold shoulder. In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. And, they haven’t seen enough of a reward to commit to continuing. Here’s why.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

FEBRUARY 17, 2018

If we were to take an informal poll, we suspect most retailers would also like it if it were always the Year of the Dog, especially if that meant shoppers would become a bit more doglike in the loyalty department. While the digital age has been profitable for retailers, it’s also made consumers sort of … well, catlike. and 4:30 P.M.

Retail 105

Retail Branding New York City Columbus 105

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. TCS BaNCS will enable BDB to launch new innovative products faster.

Innovation 78

Innovation Customer Experience Strategy Operations 78

PYMNTS

JANUARY 24, 2018

Like the Chefling app, these devices sometimes interface with voice-activated assistants, such as Amazon’s Alexa, and have the potential to save consumers from encountering expiring food and to inform brands on which products consumers are bringing home from the grocery store.

Branding 121

Branding social media Samsung Software 121

Perficient

JULY 15, 2020

Various Enterprise clients across different verticals like Healthcare, High tech, Financial Services, Retail, Manufacturing, and Supply Chain etc. Training and Enablement. End goal is to find harmony across both the personas to drive revenue, innovation and product development improving brand recognition. Sustainability.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

AUGUST 4, 2016

.” In love, this is true, but in retail, friends in high, low and every other place in-between can be just what merchants need to dig themselves out of a rut. At least that’s the driving force behind most of the members of this week’s Retail Bedfellows Tracker. ” The Backdoor To Indian Retail.

Retail 100

Retail Training California Regional 100

Accenture

FEBRUARY 23, 2017

Yet despite salesforce transgressions at a few retail banks, a human salesforce remains a critical asset in the fight to attract and retain customers. The right digital tools and training can make bank sales people trusted problem solvers, brand ambassadors and advisors who can orchestrate the best combination of in-person and online banking.

Training 150

Training Apple Tools Branding 150

Accenture

FEBRUARY 23, 2017

Yet despite salesforce transgressions at a few retail banks, a human salesforce remains a critical asset in the fight to attract and retain customers. The right digital tools and training can make bank sales people trusted problem solvers, brand ambassadors and advisors who can orchestrate the best combination of in-person and online banking.

Training 150

Training Apple Tools Branding 150

PYMNTS

NOVEMBER 26, 2019

To help hockey players stay up to date on the latest sports equipment, eCommerce innovator the PenaltyBox offers subscription boxes comprised of a myriad of hockey essentials, from well-known brands to up-and-coming companies the PenaltyBox team tests themselves. For the future, the PenaltyBox is dabbling in the retail market.

Community 161

Community United States Groups Exercises 161

William Mills

OCTOBER 13, 2017

Approximately 1,300 attendees (including bankers, credit union executives, industry analysts and media representatives American Banker , Banking Exchange and BIG Media ) joined 30 sponsor companies to immerse themselves in all things retail banking at BAI Beacon 2017, held at the Georgia World Congress Center October 4-5.

Atlanta 41

Atlanta Innovation Conference Georgia 41

PYMNTS

JUNE 4, 2016

Today, in McLean, Virginia, guests of the local Hilton can have their questions answered 24/7, 365 days a year by what is likely the world’s first robot concierge, Connie (named for Conrad Hilton, the patriarch of the Hilton brand), which is powered by IBM’s Watson AI. Which leaves retailers with one of two choices.

Software 100

Software Retail New York City ATM 100

PYMNTS

JANUARY 31, 2019

Andy Prochazka, now Article’s chief marketing officer, had discovered while working in China the really massive gaps between production costs and retail pricing. “It It was a big surprise to see how production costs translate to retail pricing costs in North America. We started chatting and looking at this industry.

Los Angeles 123

Los Angeles Training New York Retail 123

PYMNTS

JULY 13, 2016

There’s about to be a new sheriff in Retail Town. Amazon is on track to become “America’s largest clothing retailer,” surpassing both Macy’s and Nordstrom in total sales, by 2017, according to a new report entitled “Amazon: Fashion Media & Deals” from L2, a firm that specializes in digital brand performance.

Branding 100

Branding Retail Online Trends 100

PYMNTS

DECEMBER 13, 2019

Pop-up bars, pop-up candy shops, pop-up hairdressers, pop-up sleeping pods, pop-up museums – since 2015, one can basically take any retail-connected noun, pair it with the word “pop-up” and have a better than 50/50 chance of finding a match somewhere in an American city. But what worked 10 or 20 years ago, Scaretta said, just won’t work now.

Retail 138

Retail New York Tools Training 138

PYMNTS

MARCH 19, 2018

“The ones who work very close, like in the building up above, will come down even just to grab a drink because it’s so fast and easy,” said Amazon Go Vice President Gianna Puerini according to Reuters , at the ShopTalk eCommerce conference in Las Vegas, offering a rare glimpse into a very new retail format for the commerce giant.

Las Vegas 143

Las Vegas Retail Training Conference 143

PYMNTS

FEBRUARY 13, 2019

There has been no shortage of food fads, dietary crazes and “restaurant of the future” concepts that have played out nationwide, most of which the brand has politely passed on. And that has presented a challenge to the Red Robin brand. Our servers were trained on the basics of greeting, one-stop ordering and three-level bussing.

North Carolina 108

North Carolina Colorado Training Oklahoma 108

PYMNTS

JANUARY 14, 2021

As part of that transformation, the company has also taken on a new name, “Petco Health and Wellness,” versus just Petco Holdings, in an effort to underscore its digital and multi-service offerings rather than being viewed simply as a chain of retail locations. The Pet Cost-Benefit Analysis.

United States 132

United States Retail Training Maine 132

PYMNTS

AUGUST 20, 2018

In 1946, the year the verdict was reached, A&P was the country’s largest retailer and, obviously, its largest grocery chain. But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. Lower prices. However, today, A&P no longer exists.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

JANUARY 6, 2020

eCommerce was teeny at $160 billion in sales, and physical retail hadn’t yet felt the impact of the retail apocalypse that would start to punch it in the gut later that year. Paytm was a brand-new prepaid mobile card in India. Facebook was two years away from realizing it really needed a mobile app.

Innovation 176

Innovation Mobile Software San Francisco 176