PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

SEPTEMBER 17, 2020

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. Under its Giants deal, DraftKings will receive “premier brand integration across MetLife Stadium during Giants home games,” per the companies’ statement.

Online 168

Online Indiana New York Nevada 168

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. LISNR Case Study. Science and invention are collective pursuits. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. Investor activists think it should be eBay.

Online 197

Online Retail Mobile Branding 197

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”. That includes the payment of airline fares.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. Such offerings can help QSRs bring in customers: According to the PYMNTS Restaurant Readiness Index , 62 percent of consumers said the availability of digital innovations would make them more likely to visit in the future.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

OCTOBER 16, 2020

What was once a small but meaningful constituency — online shoppers — suddenly seem to be holding all the cards. How consumer packaged goods (CPG) brands and subscription-based businesses respond to this important trend will be make-or-break for many. percent of consumers have bought CPG through these channel.”.

Branding 211

Branding Study Online Retail 211

PYMNTS

MARCH 18, 2020

The Retail Innovation Commerce Connected Playbook , done in partnership with First Data, now Fiserv , reveals the resilience of live retail – pandemics and same-day delivery be damned. Or maybe things aren’t going down exactly as doomsday predictions would have us believe. If “Jurassic Park” taught us one thing, it’s that “life finds a way.”

Innovation 130

Innovation Retail System Technology 130

PYMNTS

MARCH 13, 2019

A vast majority of firms in that sector surveyed by Forrester (and commissioned by TransUnion) – 99 percent of them, in fact – view open banking as beneficial to financial services, as reported by Enterprise Innovation. Additionally, as many as 46 percent expect to see better customer experiences.

Study 155

Study Customer Experience Fintech Survey 155

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. You can view the webinar on-demand by going to The Financial Brand site at this location.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JULY 22, 2019

While not exactly an empire yet, the online retailer launched its 13th store in New York City last month and it features the ability to use cash, answering a complaint that’s been lodged at unattended retail generally. In India, online fashion company Myntra opened a cashierless store, selling items from its Roadster outdoor lifestyle brand.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

MAY 20, 2020

The upgrade and innovation centered around its flagship Tmall Genie smart speaker will use proprietary technologies that combine AI and the Internet of Things (IoT). The Tmall Genie smart speakers were introduced by Alibaba three years ago and link to more than 270 million devices from 1,100 brands in China, according to Ku.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

AUGUST 17, 2020

Using those models, the trailing 12-month, non-adjusted, online retail sales numbers show an increase of 31.4 Marketplaces and brands now make it easy now to auto-refill everything from paper towels to pet food, skin crèmes to salty snacks, bottled water to baby wipes. CPG Goes Online — And To Auto-Refill.

Retail 335

Retail Branding Online Report 335

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JULY 29, 2016

Instagram followers and engagement has skyrocketed among brands and celebrities over the past year, according to a study by ARK Investment Management , illustrating that the photo-sharing social platform “seems to be cementing its position as the ideal platform for premium brand advertising.”. “In

Branding 100

Branding Survey Study Trends 100

Perficient

MARCH 8, 2023

In fact, a 2021 study by BNY Mellon showed there would be an extra $3.22 As part of the initiative, Goldman Sachs developed a free online business education program available to women globally. The program has 10 courses in topics including business finance, digital marketing, and innovation strategy. households.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

Perficient

APRIL 4, 2022

3) Tell Me – Authentic, Relevant Brand Messages and Experiences. Perficient’s offerings enable insurance companies to innovate and deliver products and services through superior and personalized mobile, online, phone, and in-person experiences. I’ve long advocated that personalization includes three essential elements: .

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

MAY 7, 2020

“There will be a recovery for the luxury market, but the industry will be profoundly transformed,” said Claudia D’Arpizio , a Bain & Company partner and study author, in a statement. A PYMNTS study paints an even more grim picture, at least for brick-and-mortar stores. A strong start to the year in China, Europe and the U.S.

Data 151

Data Survey Boston Study 151

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

OCTOBER 20, 2020

PYMNTS researchers found that what we call “social shifters” moved online fast but are most likely to rush back to physical stores and outside activities. Very recently, the fourth annual How We Will Pay 2020 study, done by PYMNTS in collaboration with Visa (more from that in a minute) gave new context to the shifters.

Maine 221

Maine Retail Branding Study 221

PYMNTS

FEBRUARY 24, 2020

One of the most important innovations in history is the pendulum clock, which was invented in 1636 by Christiaan Huygens , a Dutch scientist and founder of the field of mathematical physics. Enabling people to use their scarce time more efficiently has been at the core of many disruptive innovations throughout history.

Innovation 209

Innovation Study Mobile Online 209

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. PYMNTS’ recent How We Shop: Measuring the Rapid Digital Shift study, done in conjunction with PayPal, found that a large share of U.S. For example, 43.9

Branding 257

Branding Millennials Retail social media 257

PYMNTS

SEPTEMBER 10, 2018

Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their labs. Decomposer for innovator large or small, established or emerging. An Ecosystem By Any Other Name. Substitute producer for buyer or supplier.

Innovation 146

Innovation Cards Payments San Francisco 146

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. It’s hard to say which is the best part of buy now, pay later (BNPL).

Millennials 256

Millennials Report United States Study 256

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

OCTOBER 6, 2020

A study found that the industry expanded by 20 percent over the past five years, with online food delivery revenue expected to hit $24 billion by 2023. This month’s Deep Dive explores how restaurants, such as Chipotle and Shake Shack are innovating their drive-thrus and ordering solutions to satisfy customers’ ever-evolving demands.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

JUNE 26, 2020

Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accounts online or via mobile banking apps, but safely and seamlessly providing that access remained tricky for many in the space. How N26 Is Using Cloud Core Banking for Nimble Mobile Innovation. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

DECEMBER 2, 2019

Traditional pet snacks made with beef or poultry may not always be healthy for pups or the environment, but food innovators are aiming to provide alternatives. And once consumers discover the brand, Chippin offers a website that provides an introduction to the brand and the environmental effects of protein choices. million cars.

Online 100

Online Alaska Hawaii Branding 100

PYMNTS

JANUARY 8, 2021

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

SEPTEMBER 15, 2020

Some recent reports have noted that online consumer spending for U.S. Another study claims that the pandemic has pushed eCommerce’s adoption five years ahead of predictions and anticipates the sector will expand 20 percent by the end of this year. . Digital shopping is reaching new heights during the ongoing pandemic.

Online 133

Online Retail Study Examples 133

PYMNTS

JANUARY 24, 2020

The two companies plan on delivering a slew of card and real-time payment options, both for in-store and online purchases. This offers enormous potential for merchants, brand owners and financial institutions to drive innovations that maximize flexibility and choice for consumers,” the release stated. billion in 2021, and $52.5

Payments 152

Payments Innovation Study Meeting 152

PYMNTS

FEBRUARY 13, 2019

The move is meant to include those who might not have access to online goods due to a lack of accepted payment options. Cross-border shopping will represent 20 percent of eCommerce by 2022, according to a study by Forrester Research , and sales will reach $630 billion.

Payments 162

Payments Online Study Examples 162

PYMNTS

SEPTEMBER 18, 2019

Online marketplaces need to meet higher and higher standards if they want to keep customers from the competition. As online shopping is now a global endeavor, that can be trickier than it seems. Online Marketplaces and the $1.8 How Luxury Marketplace Vestiaire Collective is Responding to Online Counterfeit Sellers.

Online 126

Online Case Study Branding Fraud 126

PYMNTS

SEPTEMBER 16, 2019

“It’s challenging that the industry that was built on trust is struggling with that trust,” said Erick Schwab, co-founder of Sylo, a third-party service that authenticates online audiences. Like with all new innovations, there are going to be some hitches to it,” Cavazos said. Sylo is sponsoring the event. He said, “$1.3

social media 150

social media Regulation New York City Baltimore 150