PYMNTS

MAY 19, 2020

in January accidentally exposed personal information about 250,000 of its customers that could have been accessed by anyone, The Hacker News reported. based in Sao Paulo, inadvertently left hundreds of gigabytes of its customers’ personal and payment-related information publicly available online. Natura & Co.

Data 234

Data Branding National Cards 234

PYMNTS

MARCH 26, 2020

For retailers, especially those deemed non-essential and struggling with revenue, branding may be on the back burner right now. Big mistake, say several branding experts. Who you were before the crisis should inform who you are during the crisis. And who you were was your brand. “A Obviously, eCommerce will be critical.

Branding 145

Branding Retail social media Customer Experience 145

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. The release said doing so is a way to both clear up confusion for customers and also to allow brands a way to establish more presence.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

APRIL 9, 2020

But it also has to be easy, fast and friction-free — now more than ever as a mass of consumers are moving their shopping, dining, working and leisure time online in response to the coronavirus outbreak. It’s a skill that has become mission-critical for a lot of brands in the last few weeks, he said.

Online 236

Online Fraud Security Branding 236

PYMNTS

APRIL 1, 2020

Customer engagement firm Paytronix Systems said its online ordering software, using the software-as-a-service model, has what it takes to beef up food-delivery revenues. Paytronix said its online ordering saves time by taking brand information directly from Toast’s POS system, including menus and hours.

Online 150

Online Boston Massachusetts Software 150

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Extend also announced on Thursday new partnerships with Peloton, iRobot, Harman/JBL, Advance Auto Parts and other brands to offer their customers extended warranties.

Online 334

Online Exercises Retail Capital 334

Perficient

FEBRUARY 10, 2021

PIM, as most of you readers might know, stands for product information management system. B2B online ecommerce sales have already surpassed B2C online ecommerce sales , and although B2B is still a less adopted and established market compared to B2C business models, it doesn’t change buyer expectations. PIM is the foundation.

Strategy 508

Strategy Management Marketing Strategies Online 508

Perficient

JANUARY 12, 2021

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

DECEMBER 26, 2018

Online consignment hub thredUP has a special name for this time period — the Purge Surge, when all the gifts that didn’t quite live up to expectations flood onto its marketplace for attempted resale. Last year, in January 2018, 250,000 brand new items appeared on ThredUP, a 60 percent increase over the rest of the year.

Branding 112

Branding Online Data Retail 112

Perficient

FEBRUARY 1, 2021

Chatbots can be programed to provide additional information around a specific car or help narrow a search based on the needs of the consumer. Transition from Brand Site to Dealer Site. Because many customers start at the brand site, a chatbot can gather important information that a dealer needs to make the sale and pass it along.

Strategy 409

Strategy Branding Online Marketing Strategies 409

PYMNTS

NOVEMBER 19, 2019

In what is reportedly its first acquisition of an Asian beauty brand, Estee Lauder Cos. Have & Be also owns Do The Right Thing, a men’s grooming brand. billion, Estee Lauder noted, although no other financial information was shared. by buying hot brands and focusing on younger shoppers across the industry.

Branding 101

Branding social media Millennials Report 101

PYMNTS

OCTOBER 14, 2018

European Union lawmakers have proposed new regulations aimed at stopping an online marketplace such as Amazon from using data from merchants’ product sales to boost sales of their own branded products. According to Reuters, the rules target app stores, search engines, eCommerce sites, and hotel booking websites.

Online 156

Online Regulation Data Google 156

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

SEPTEMBER 9, 2019

In the age of direct-to-consumer (DTC) brands, however, digital innovators are taking a new approach to bike shopping. They are selling just one model of bicycles online, and helping consumers choose the right size with digital fitting tools. It’s all emanating from this brand-new bike,” Engelstein said.

Branding 101

Branding Raleigh Seattle Washington 101

PYMNTS

FEBRUARY 16, 2018

But finding product information can be a bit of a cumbersome process. Consumers may have to scroll through many social media channels or product reviews to make an informed decision, after all. Enter Shping , an Australian startup seeking to change the way consumers research products — and the way brands market them.

Branding 102

Branding social media Google Retail 102

PYMNTS

MAY 18, 2018

There is no shortage of direct-to-consumer mattress brands as mattress sales move from brick-and-mortar retail to eCommerce. One brand, though, saw a market opportunity as brands like Casper and Leesa took off. But the brands currently on the market were a useful learning experience for Nectar. A Thicker Mattress.

Branding 128

Branding Retail Strategy Mobile 128

PYMNTS

JUNE 15, 2017

Easier said than done in an age where merchants and firms of all stripes and sizes are inundated with information that flows lightning quick, offering clues and confirmation of good actors and bad. The true value of this information is then diluted. That can hurt sales, which erodes customer satisfaction and loyalty.

Fraud 115

Fraud Data Tools Management 115

PYMNTS

APRIL 1, 2019

Some of the minds behind direct-to-consumer (DTC) brands are inspired by their personal experiences. Yardbird’s concept, which has grown into a brand with an eCommerce website and a showroom in Minnesota, offers 10 furniture collections. Higher-end retailers, however, were charging $4,000 to $5,000 for a set of outdoor furniture.

Branding 123

Branding Minnesota Marketing Company 123

PYMNTS

AUGUST 2, 2019

For ultra-casual clothing, where fit isn’t a hugely important consideration and the price point is low enough, buying online was viewed as a reasonable option. They can include their specific measurements (the site offers instructions on how to take them) as well as height and weight information. About half of all U.S.

Online 124

Online Retail Branding Trends 124

PYMNTS

AUGUST 22, 2019

wellness brands and how they manage import and export activity. Grovara has built technology to automate, streamline and manage relationships with brands and buyers. Looking beyond the company-specific impact of the announcement, Groverman said, B2B on a global stage is especially well served through an online marketplace model.

Online 123

Online Michigan Branding Compliance 123

PYMNTS

AUGUST 25, 2017

Starbucks is planning to permanently shut down operations for its online store, effective Oct. In addition, Starbucks aims to stay in contact with its most loyal online shoppers to apprise them of product inventory information and which items are sold out, Starbucks’ spokesperson Maggie Jantzen told Business Insider.

Online 112

Online Branding Mobile Retail 112

PYMNTS

FEBRUARY 1, 2017

In the latest installment of The Matchmaker Is In, PYMNTS’ Karen Webster and David Evans sat down (virtually, of course) to discuss the ways companies can sell across several marketplaces online with RevCascade CEO Josh Wexler. RevCascade also automates information flow once a transaction has taken place through to the drop-ship function.

Online 100

Online Retail social media Branding 100

PYMNTS

JANUARY 8, 2021

Kount’s staff members will become a part of Equifax’s United States Information Solutions (USIS) business unit and will still be based in Boise, Idaho, according to a Friday (Jan. Equifax has inked a deal to purchase artificial intelligence (AI)-powered fraud prevention and digital identity technology provider Kount for $640 million.

Idaho 295

Idaho Fraud United States Customer Experience 295

PYMNTS

MARCH 18, 2020

In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. Many online retail brands, especially in the fashion industry, have gone to discounts and promotions to accomplish that. Fake reviews can be devastating to a brand.

Retail 153

Retail Branding social media Online 153

Perficient

SEPTEMBER 27, 2020

The end result will be unhappy customers likely looking to brands to make appeasements. Brands have already experienced increases in customer service and call center volume due to the pandemic, some as much as 800% reducing capacity and customer satisfaction along with it. Prepare for Another Customer Service Spike.

Branding 309

Branding DC social media Marketing 309

PYMNTS

JANUARY 15, 2020

“Search has always let you find links to different products and stores, but starting today and rolling out this week, you’ll begin to see clothes, shoes and accessories from across the web in one place on Search on your mobile device, so you can easily browse lots of different stores and brands at once,” the company said.

Google 132

Google Online Retail Branding 132

PYMNTS

APRIL 19, 2018

By 2022 online retail sales will go beyond $712 billion. According to news from Retail Dive , the study, released this week by Forrester Research, shows that 98 percent of American adults already go online at least once a day. Of course, retailers are also scrambling to boost their online presence due to competition from Amazon.

Retail 105

Retail Online US Massachusetts 105

PYMNTS

MARCH 20, 2020

India is making a move to tighten controls on big tech companies like Amazon and require them to turn over data and other requested information in a timely manner, Reuters reported on Friday (March 20), citing sources. It also coincides with increased eCommerce and other online traffic due to the coronavirus.

Data 183

Data social media Policies Regulation 183

PYMNTS

JUNE 9, 2017

In the early days of the Internet, brands and businesses knew they wanted to get online, but they just weren’t quite sure why, or how best to do it. In the early days, brand sites were ugly, clunky and not terribly useful. In the early days, brand sites were ugly, clunky and not terribly useful. Coming Customization.

Branding 101

Branding Mobile Retail Samsung 101

PYMNTS

JUNE 14, 2018

And though this market presents brands with a large audience of potential customers, will digitally native millennials tune in to a shopping network? Through a hosted online show, Gravy has audiences vying for discounts on new products with the added incentive of cash prizes and charity donations. Payments And Cash Back.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

APRIL 15, 2019

BURST Oral Care CEO Hamish Khayat, for instance, told PYMNTS in an interview that he saw a “major gap in the electric toothbrush space” when it came to the margin the big brands made for electric toothbrushes. To provide consumers with a more affordable option, Khayat set out to start the BURST Oral Care brand.

Community 109

Community Online Branding Innovation 109

PYMNTS

MARCH 1, 2019

Retailers must also make sure they’re properly verifying the payment and personal information of these new customers, without adding friction to the buying experience. Take the Uber -branded delivery service, Uber Eats , which recently expanded its services in Canada. Around the Digital Onboarding World. About the Tracker.

Online 155

Online blockchain Retail Massachusetts 155

Perficient

FEBRUARY 17, 2023

In the first two blogs in this series, Getting Started On Embedded Finance and Embedded Finance: Bolstering Brand Experiences, we defined embedded finance and looked at the goals and strategies that firms should take at the outset of their modern embedded finance journey, as well as how and why firms should consider getting embedded banking.

San Francisco 275

San Francisco Cards Online Payments 275

PYMNTS

MAY 17, 2016

The online marketplace is such a ubiquitous part of modern retail that it rarely warrants a detailed look into how the format effects sales. In fact, there’s a chance that the online marketplace might be affecting a subtle change in the consumer mindset that could have not-so-subtle effects on the retailers they shop at.

Online 104

Online Study Retail Branding 104

PYMNTS

DECEMBER 9, 2020

PYMNTS researchers found consumers to be well-informed about COVID-19 as well as the three-pronged, three-company plan for creating a vaccine at “warp speed” — the White House’s code name for an unprecedented collaboration of Big Healthcare, Big Pharma and the Feds. Per the new study , “consumers (81.7

Branding 148

Branding Data Study Millennials 148

PYMNTS

NOVEMBER 3, 2020

Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example. This figure includes new users of online banking platforms or money management FinTechs, services that are covered under U.K. The Pandemic And The Privacy Question .

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

DECEMBER 28, 2020

The logistics company said that ShopRunner’s functions complement and grow its eCommerce portfolio and are anticipated to “create increased value for brands, merchants and consumers,” according to an announcement. Members get perks such as complimentary returns, free two-day shipping, smooth checkout and member-exclusive promotions.

Branding 225

Branding Retail Innovation Online 225