Gonzobanker

MARCH 28, 2024

This initiative is proceeding, but it has faced delays and unexpected changes concerning which products will fill each part of the retail and business digital tech stack. Importantly, the company’s announced migration of “CEB” customers to D1 is a major lift and cheese-moving event for FIS customers.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Bancorp Bank (Simple/PayPal et al) 1,495,558 4,499,959 3,004,401. billion in 2010.

Digital Banking 60

Digital Banking Industry Capital Strategy 60

PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want.

ATM 155

ATM Mobile Digital Banking Online 155

PYMNTS

OCTOBER 28, 2020

The application suite for smaller FIs includes a catalog of regulator-accepted AML scenarios, tools for custom scenario design and analysis, a 360-degree view of customers and events, regulatory reporting templates and more. Last June, Oracle advanced its Retail Brand Compliance Management Cloud Service with the latest innovations.

Compliance 154

Compliance Security Management Analysis 154

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

Gonzobanker

FEBRUARY 20, 2021

GonzoBanker mothership Cornerstone Advisors’ recent What’s Going On In Banking 2021 research points to digital account opening being the top bank tech replacement priority in mid-size banks for the third year in a row. Digital banking providers answered the demand with digital account opening solutions.

Digital Banking 97

Digital Banking Lending ATM Atlanta 97

Fintech Labs Insights

APRIL 6, 2023

But what we will see is the challenger banks dusting off their sweep features and emphasizing them in their marketing and branding. Case in point: Just days after the Feds took over SVB, Mercury was in market with its Mercury Vault, offering $5 million in FDIC insurance by distributing balances across 20 insured banks.

Digital Banking 15

Digital Banking Online FDIC San Francisco 15

FICO

APRIL 24, 2023

They used cloud, data and decision management to deliver a system that was fast and flexible while still meeting risk management requirements.” How FICO Can Help Improve Your Customer Onboarding Watch this video of Lalit Lohia, CRO at Trust Bank talk about FICO Platform and how successful it was for digital banking customer onboarding.

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Oh, and along the way, OnPoint will provide an amazing $2.5

Fintech 194

Fintech Community Regional Technology 194

Celent Banking

FEBRUARY 1, 2017

The standards of customer engagement are constantly changing, and banks are experimenting with new ways to drive increased satisfaction, higher revenue, and greater loyalty. Digital banking subsidiaries : Many banks are finding that existing systems are too rigid to accommodate a truly digital experience.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

FICO

JULY 7, 2022

The FICO team were delighted to pick up the award for Best Technology Provider for Data Analytics at this black-tie event. Read The 11 Commandments of Digital Banking. See the Decision Awards winners from FICO World 2022 and their digital transformation success stories. Here’s why we won. Nikhil Behl.

Analytics 52

Analytics Technology Data Strategy 52

Gonzobanker

DECEMBER 19, 2022

Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. They made good loans.

Community 216

Community Fintech Industry Innovation 216

FICO

MAY 18, 2023

Detecting Fraud in a Digital Banking Boom Latin America is a high-growth market for financial services and grew significantly over the Covid-19 pandemic, with more than 100 million people in the region adopting digital banking according to industry analysts. You can read more about this story in the full media release.

Fraud 52

Fraud Technology social media Innovation 52

Bobsguide

JULY 7, 2022

Financial institutions and retail brands gain a new embedded finance platform to help consumers access regulated loans at point-of-sale, powered by Banking as a Service. Using APIs and event notification systems, third-party distributors can provide real-time feedback to merchants and consumers on loan status.

Lending 68

Lending Seattle Regulation US 68

Gonzobanker

MARCH 23, 2022

Metaverse property prices rose 700% in 2021, but it isn’t just price speculation that’s driving the increase—it’s the opportunity to monetize virtual land with games, events, and other revenue-producing ideas. Banks have developed a competency in evaluating real real estate lending. Commercial real estate lending is the better analogy.

Lending 103

Lending Fintech blockchain Video 103

PYMNTS

SEPTEMBER 10, 2019

“In so many minds of financial institutions it’s been the case that ATMs play a role within the branch, to optimize the processes there, but it’s also really something that helps them to introduce the brand into a new location,” he noted. He called it a way of recycling cash across customer segments.

ATM 158

ATM Examples Course Strategy 158

Celent Banking

DECEMBER 15, 2015

For those unfamiliar, mBank is a Polish direct bank brand established by BRE Bank in 2000 as one of the first of its kind in the country. Thanks to the mBank’s business achievements and potential of the brand as first and the biggest internet bank in Poland, BRE Bank Group decided in 2013 to change company name to mBank.

Branding 100

Branding Retail social media Video 100

Gonzobanker

DECEMBER 22, 2020

There have been many come-and-go digital banks. For a digital bank, Axos has a net interest margin twice that of Wells and BoA with an expense ratio under 2% – that helps drive a 15.5% Credit Union Digital Deal of the Year Lumin signed its largest client to date when it announced bringing $2.5B Nicely done!

Idaho 172

Idaho Community Industry Strategy 172

PYMNTS

FEBRUARY 4, 2019

They aim to help shoppers move seamlessly from browsing a merchant’s website to perusing the aisles of brick-and-mortar stores through shared carts and other digital payment experiences. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.

Innovation 126

Innovation Retail Mobile Massachusetts 126

Cisco

APRIL 7, 2019

While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Insights in Conversational Banking (Accenture).

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

NOVEMBER 18, 2019

Smart, too, because instead of trying to be the bank, Google is leveraging the brand name, banking infrastructure and reputation for trust and stability of two banks, one of which is among the world’s largest global financial institutions, to acquire new users for that product and for Google Pay.

Google 177

Google Study Payments Branding 177

PYMNTS

JULY 9, 2018

Store-based installment plans have existed for decades, but now point-of-sale credit innovators offer consumers the chance to finance the purchase of individual products in-store and online, via white label or branded solutions. Is the fit with my usual size in this brand of jeans the same in the same size with another brand?

Strategy 105

Strategy Millennials Online Branding 105

William Mills

SEPTEMBER 25, 2018

Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. banks @cashoff_uk Lina Perez, Billy Leung. Demoing mobile banking app which has smart capability. Cashoff integrated with global brands. This banking app provides functions that include cashback and tailored smart advice.

Mobile 78

Mobile Customer Experience Lending Analytics 78

South State Correspondent

APRIL 24, 2023

In addition, you can limit the tasks so that it only books using Open Table or Delta Airlines (using your login) or by giving it a list of brands to choose from. Then, in a very odd turn of events, it found it effective to let the customer know that they were part of an A/B test and that their response would make a difference (below).

social media 195

social media Data Marketing Technology 195

Fintech Labs Insights

FEBRUARY 26, 2024

Online Digital Banks for Small Business (SMB) Feb 2024

Fintech 15

Fintech Fraud Cards Branding 15

CB Insights

JUNE 17, 2020

Entertainment: “Real world” goes online with virtual reality and virtual events. Virtual events. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis. Sales of the interactive at-home fitness brand Mirror doubled in the weeks following Covid-19’s arrival in the US.

Industry 101

Industry Technology Online Video 101

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. Continuing the fight against fraud. So what about 2018?

ATM 76

ATM Fraud Industry Security 76

Cisco

APRIL 7, 2019

While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Insights in Conversational Banking (Accenture).

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. Most analysts concluded that Amazon would have been the likely winner in a bidding war in any event.

Arizona 116

Arizona Data Portland Cards 116

Fintech Labs Insights

APRIL 12, 2024

Long before fintech was a thing (1995), I launched the first, and by most measures the biggest, newsletter during the first two decades of online/digital banking. It was called Online Banking Report and was read by a sizable portion of major industry players.

Innovation 15

Innovation Fintech Online Mobile 15

The Financial Brand

MARCH 24, 2020

When not to turn events into live streaming. The post Coronavirus Insights for Banks & Credit Unions (Wednesday, March 25) appeared first on The Financial Brand. Impact on sports sponsorships. 19 answers to common questions. Post-COVID-19 plans.

Branding 15

Branding Marketing Strategies Strategy Digital Banking 15

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” Cool name and branding.

Samsung 69

Samsung Mobile User Experience Google 69

Gonzobanker

SEPTEMBER 4, 2018

In addition to the high-profile Avtex/Adapt deal, we’ve seen the following string of events in just the past two years: August 2016: Interactive Intelligence is acquired by Genesys. Just last month, customer experience player Avtex acquired competitor and fellow Genesys re-seller/integrator Adapt Telephony Services.

Technology 115

Technology Resources Fraud Strategy 115

Fintech Labs Insights

DECEMBER 3, 2020

And then provides specific steps to take to secure their finances including FI-specific enhanced security options within online banking ( see screenshot below ). Co-branded page at Breach Clarity with action steps. Opportunities for financial institutions: FIs create a co-branded area within online banking.

Fintech 15

Fintech CA Branding Security 15

PYMNTS

OCTOBER 1, 2018

It’s also the inspiration for Ondot’s work with banks to build a better bank-branded app that gives customers access to a wider array of card controls and a real-time stream of actionable data. One immediate application, he noted, is to help curb fraud.

Data 140

Data Cards Tools Regional 140

FICO

AUGUST 6, 2018

Identity fraud is a significant risk to your business; expense, customer satisfaction and brand reputation are all at risk. Some 48% of US adults expect that they can prove their identity online when they set up an online account, but more than 1 in 3 will immediately terminate the relationship if a fraud event is not handled well.

Fraud 49

Fraud Data ATM social media 49

PYMNTS

OCTOBER 23, 2018

Banks are no longer functioning as transactional spaces in markets like the Netherlands, he pointed out. Things like going to a counter to get cash, he said, are being handled through technology like mobile banking apps and self-service options. The bank brand has transformed into a pure sales area.

Retail 186

Retail Online Data Mobile 186