Remove Branding Remove Customer Experience Remove Demo Remove Innovation
article thumbnail

Payments 2016: The Year Of The ‘Ecosystem,’ Redefined

PYMNTS

Here is the response from Florin Arghirescu, SVP of business relationships and innovation at Synchrony Financial …. Most of this disruption is driven by the concept of frictionless payments, which has now morphed into customer engagement and how to solve for the entire commerce experience, well beyond specific payment technologies.

eBook 140
article thumbnail

Another Multibillion Dollar Week, And Yotpo Bags $22M To Connect Brands To Their Fans

PYMNTS

Sure there’s the the old favorite YouTube, which alone contains countless hours of product reviews, walk throughs, Chewbacca mask wearers, demos, live gaming video, etc., – Yotpo aims to be the one-stop shop for all a brand’s needs when it comes to user content focused marketing. “We

Branding 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Eargo CEO: Using Tech, Payments To Take The Stigma Out Of Buying Hearing Aids

PYMNTS

And 26 percent of that population has avoided getting help for the problem due to high cost and a demeaning customer experience. A growing direct-to-consumer (DTC) brand aims to fix the stigma around hearing loss as well as the equipment issue that hinders its treatment. They have tested, and they deliver a great experience.

Payments 176
article thumbnail

Transforming Financial Institutions With Agile

Perficient

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Sprint demos are to occur toward the end/last day of a sprint. What is Agile?

Meeting 294
article thumbnail

SourceMedia’s Small Business Banking Conference Show – No Shortage of Innovation

William Mills

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. They want tools that help them grow their business and remove the tedious activities that prevent that.

article thumbnail

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customer experience). Design or pick the fastest customer experience.

Policies 195
article thumbnail

What Will Retail Look Like In 2020?

PYMNTS

You’re starting to see this more and more now with a lot of successful brands and retailers as they grow out or place more emphasis on omnichannel. Brands and stores will become more “inspirational,” which you will see through more flagship stores or stores that offer a unique, one-of-a-kind shopping experience.

Retail 100