PYMNTS

FEBRUARY 26, 2019

Ordering must not only be seamless, but needs to keep customers’ identities and card details safe. In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. But not brand. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

MARCH 26, 2020

Dig into that infrastructure, she said, and there can be a range of different vendors across core operations, mobile banking, online banking and payments processing. To modernize payments and the user experience, Davis said it is critical to consolidate processes and data aggregation. Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

OCTOBER 10, 2019

Cloud kitchens, sometimes called KaaS (kitchens as a service) or ghost kitchens have emerged as a new model, driven by the rise of online ordering and delivery services. Recent data indicates that consumers increased their spending on online food delivery in 2019 by almost 15 percent year over year.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129

PYMNTS

JANUARY 9, 2020

For merchants, it’s imperative to take stock of the existing (and evolving) payment preferences that can be markedly different across generations – but delivering a seamless experience is a way to cement loyalty and drive repeat purchases. Bringing consumers and merchants together used to be a fairly straightforward process.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

DECEMBER 31, 2018

At the same time, merchants now see the point of sale as a branding opportunity. For some, that means a completely seamless experience that happens “behind the scenes,” while others are enabling highly personalized, experiential transactions. User-experience leaders are taking a radically different approach to the point of sale.

eBook 162

eBook Mobile User Experience Training 162

PYMNTS

APRIL 18, 2018

It’s an experience that people living in the developed world have learned to expect each time they produce a plastic debit, credit or gift card to use in a store anywhere in the world to pay for something they buy. There isn’t a standard today for how consumers and merchants transact when shopping online.

Cards 116

Cards Innovation Security Payments 116

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

APRIL 23, 2018

Using NFC mobile wallets in stores has seen lackluster adoption despite their slick and convenient user experience. Digital wallets are only as convenient as they are useful, and as a form factor substitute for plastic cards, consumers don’t feel they’re much of either. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Some critics note that increased customer convenience will likely lead to growth in the number of online transactions. encourages brand loyalty and is easy to use, it still leaves merchants vulnerable to chargebacks.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

DECEMBER 4, 2018

Services offered include price protection and free food delivery, once users reach certain spending thresholds. For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items. They want benefits that fit their lifestyle.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

JANUARY 15, 2019

Even so, QSR brands such as Taco Bell and Teriyaki Madness are doubling down on creating new ways for customers to place their orders in the digital age. Brands was buying 3 percent ownership stake in food delivery service Grubhub and was teaming up with the company to provide delivery from two of its brands.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JANUARY 28, 2019

It is also, according to reports, a favored new method by thieves, who will access someone else’s credit card information, use it to create a Fortnite account and then buy V-bucks, the game’s currency. Capital One ’s further reprots domestic card loans increased 8 percent or $5.8 Credit card loans increased 5 percent to $116.4

Video 128

Video Data Google Cards 128

PYMNTS

MARCH 20, 2020

It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card. Can The New England Patriots Brand Survive Losing Tom Brady? Stopping Fraudsters From Taking The Travel Industry For An $11B Ride. Fun, Cool and Otherwise Interesting.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well. New Browser Specs.

Security 102

Security CA User Experience Mobile 102

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app. “If

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

MAY 4, 2018

Whether they are college athletes, semi-pro or middle and high school students shopping with mom and dad’s credit card, buyers in this category are looking for something particular, and that can be difficult, if not impossible, to track down on generalized marketplaces. But with the younger demographic, he said, user experience is everything.

User Experience 100

User Experience Course Community Meeting 100

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” And the card is no longer just a payment instrument; it’s more than the card itself.”.

Apple 198

Apple Cards User Experience Examples 198

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). Financial product branding is critical.

Lending 83

Lending Branding Examples Regulation 83

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. Amazon just “gets” it.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

OCTOBER 19, 2018

First, it provides a lower-rate guarantee, meaning that if cardholders book their room and find a better price, the difference will be refunded to their card. That is why, Hondal told Webster, Mastercard is rolling out a new digital travel platform for World and World Elite cardholders in the U.S.,

Management 155

Management User Experience Data Conference 155

NCR

JANUARY 15, 2018

But that’s changing as more retail brands start to show interest in the technology as a new showcase for their products – and along with that will naturally come the need for payments solutions. Mastercard and Swarovski showcase VR tech. The question is whether consumers are ready or willing to do this on a regular basis.

Payments 68

Payments Branding Technology User Experience 68

PYMNTS

JANUARY 12, 2017

We primarily sell products through our Mi.com online platform but also through partner sites, such as Amazon, Flipkart and Snapdeal. PYMNTS: Describe the customer shopping experience today, and how has that changed over the last five years? A lot of optimizations have been made around the product sites to improve the user experience.

Payments 100

Payments Mobile US Cards 100

PYMNTS

MARCH 7, 2016

Checkout conversion is such an important benchmark because, as Shrauger explained, not only does it represent a better consumer experience, but if the same conversion rates on mobile and online were seen in-store it would be starting – painting a very clear picture for merchants.

Mobile 100

Mobile Online User Experience Payments 100

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

OCTOBER 24, 2016

With this in mind, PYMNTS recently spoke with Leo Castro, vice president of product marketing and brand for BigCommerce , an eCommerce platform, about the opportunities and challenges of trying to eliminate virtual checkout cart abandonment and converting tech-savvy shoppers into buyers.

UX 100

UX Mobile Apple Trends 100

FICO

AUGUST 27, 2020

With the COVID-19 lockdown wiping out many face-to-face interactions, it’s hardly surprising that more of what we do has naturally moved online. For the consumer, online shopping has become the norm, but so too has opening accounts digitally; even if you look at financial accounts where many would say there is a higher risk of loss.

Management 52

Management Fraud Security Examples 52

NCR

AUGUST 9, 2017

According to figures from GlobalWebIndex , 15 per cent of internet-connected adults only used a mobile to get online at the end of last year. Meanwhile, several banks support direct integration with the likes of Android Pay , so users can easily add card details to the mobile payment service direct from their banking app.

Mobile 72

Mobile Examples ATM Analysis 72

PYMNTS

DECEMBER 21, 2016

It does that by making it possible for them to connect with consumers via the online and mobile channels that are out of the reach of these small, and very localized, merchants. JK: Back when I started my career, there wasn’t a propensity to put credit card information online to the extent that it is today.

New York 100

New York US Online Marketing 100

PYMNTS

JUNE 27, 2016

People who haven’t tried Apple Pay say they’re satisfied with what they’re using today – which in the day and age of EMV chip cards and dipping and waiting, is, frankly, surprising. Nearly 50 percent of those consumers say that they like other things better – cash and/or cards and/or products that offer rewards. But that’s the reality.

Apple 165

Apple Mobile Cards Payments 165

Fintech Labs Insights

MAY 18, 2016

The new site marks the company’s first TIO-branded web payments site for consumers, enabling them to pay 9,000 U.S. household billers with credit, debit, or prepaid cards. billion in online payments. Since launching in 2008, Chargesmart has processed more than $1.2

User Experience 17

User Experience Branding Payments System 17

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Verifies the card and pushes that information onto the merchant. Branded version is available. ^KT.

Video 40

Video Mobile social media Analytics 40

PYMNTS

AUGUST 22, 2018

Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”. The Online, Browser-Based Payments Future.

Payments 129

Payments User Experience Security Online 129

Lex Sokolin

OCTOBER 14, 2020

Everyone complains about Amazon, but we all shop online. The media industry has been able to deploy a business model that uses the Internet to deliver a better user experience when bundled with the law. It is a worse user experience to avoid it. Thus the hypocrisy of human nature. And here’s the meat.

Lending 52

Lending User Experience Google United States 52

William Mills

MAY 9, 2018

Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Info: Covered Security acts as a personal security assistant looking out for your online life. Presenters: Chris Zannetos. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40