PYMNTS

DECEMBER 18, 2020

As noted in this space in recent months, a Bank of International Settlements (BIS) survey found that a majority of central banks (more than 80 percent) are exploring CBDCs. Meanwhile, the Boston Fed has been working with the Massachusetts Institute of Technology to explore the necessary tech infrastructure.

Cleveland 357

Cleveland Massachusetts Boston cryptocurrency 357

PYMNTS

NOVEMBER 24, 2020

One recent survey found that roughly 50 percent of consumers abandoned onboarding attempts that they described as cumbersome or untrustworthy over the past 12 months, for example. Other companies are leveraging advanced technologies like artificial intelligence (AI) and machine learning to boost their onboarding solutions.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

OCTOBER 17, 2016

Mobile is one of the fastest-growing retail sectors at the moment and still projects to grow for years to come, but the technology is still not where most retailers want it. But, despite mobile’s rapid growth, many retailers still feel as though the technology is not where they would like it or need it to be.

Retail 100

Retail Mobile Survey Boston 100

PYMNTS

FEBRUARY 21, 2017

Research from Boston Retail Partners (BRP) and Manhattan Associates shows that while 70 percent of surveyed North American retailers understand the importance of personalization and are putting it at the top of their objectives list in 2017, many don’t have any actual plans to put the wheels in motion for a few years out.

Retail 109

Retail social media Survey Customer Experience 109

Chris Skinner

FEBRUARY 8, 2017

It’s a research program where people can answer the survey questionnaire and, from those participating, the different cities of the world vying to be financial hubs are ranked. For ten years, my friends cover at Z/Yen have been producing the Global Financial Centres Index (GFCI), on behalf of the City of London.

San Francisco 150

San Francisco Chicago DC New York 150

PYMNTS

OCTOBER 10, 2016

You have to think of [online and offline] as one store, but that’s a huge investment for brands to join their technologies,” Chris Haines, director of strategy at the eCommerce strategy, design and technology firm Fluid, told eMarketer. foot traffic to retail stores saw its largest drop, 9.9 percent, in May, according to RetailNext.

Online 100

Online Boston Retail Mobile 100

PYMNTS

APRIL 27, 2018

Achieving those mission-critical seconds has never had more options, with the QSR industry in the midst of enjoying a boom in new technologies that promise to reduce wait times while boosting food quality and customer service. The restaurant, Spyce , is set to open this spring in central Boston.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

FEBRUARY 16, 2017

And while partnerships, collaboration and internal product development have helped banks to improve their reputations for innovation among their corporate clients, a new report from Boston Consulting Group says it’s not enough. The analysis was drawn from a survey of 300 business banking units ranging in size.

Survey 109

Survey Regional America Boston 109

PYMNTS

JULY 6, 2020

This technology has witnessed slow adoption in the U.S., The COVID-19 pandemic could be prompting consumers and merchants to reconsider the technology, however. Seventy percent of survey respondents who started using contactless options during the pandemic expect to keep using them once the public health crisis is over. .

Cards 130

Cards Survey Examples Retail 130

PYMNTS

FEBRUARY 4, 2019

Chief Information Officer John Lauderbach said in a press release in early January, “Our adoption of the company’s premium point-of-sale technology has already proven successful by enabling faster, more frictionless transactions for both our associates and customers.”. Roche Bros.

Innovation 126

Innovation Retail Mobile Massachusetts 126

Independent Banker

DECEMBER 13, 2015

What’s necessary or optional with technology is always changing. In a Federal Reserve Bank of Boston survey of mobile banking and payment services released in August, roughly three-fourths of about 600 community banks and credit unions in five Federal Reserve districts that were polled were offering some kind of mobile service.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

What’s necessary or optional with technology is always changing. In a Federal Reserve Bank of Boston survey of mobile banking and payment services released in August, roughly three-fourths of about 600 community banks and credit unions in five Federal Reserve districts that were polled were offering some kind of mobile service.

Community Bank 70

Community Bank Boston Community Iowa 70

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

MAY 11, 2017

In an effort to better understand the startup environment around the world, global collaborative company Startup Genome conducted a study that surveyed 10,000 founders from 100 cities in 50 countries. The technology industry currently sits at 4.5 While global growth is only at 2.6 Los Angeles.

Report 108

Report Los Angeles San Francisco Boston 108

Celent Banking

FEBRUARY 14, 2017

Indeed, it does not take extensive examination to see, in Wayne Gretzgy’s words, “where the puck is going” Digital needs to be a top technology priority among financial institutions – particularly in highly digitally-directed markets such as North America and Western Europe. That is changing, but not quickly.

Retail 100

Retail Survey Boston Trends 100

PYMNTS

JANUARY 30, 2020

We may be a long way from ending corporate waste and fraud, but spend management systems are the technology of choice for treasurers and accountants who are working to make it happen. AE Events , a respected Boston-based event planning firm, is using one of the major card brands to empower field managers in the kinetic events industry.

Management 130

Management Las Vegas Cards Taxes 130

PYMNTS

SEPTEMBER 29, 2016

74 and 31 : Those are the numbers of company-owned and franchised restaurants, respectively, that Boston-based sandwich chain Cosi operated in 15 states before it filed for bankruptcy. $1 Luckily, the PYMNTS 11 is here to break it all down.

ATM 100

ATM Boston Survey Security 100

PYMNTS

DECEMBER 21, 2020

Source: PYMNTS.com survey of 2,683 consumers conducted between Nov. Source: PYMNTS.com survey of 7,585 consumers conducted in October 2020. Source: PYMNTS.com survey of 2,683 consumers conducted between Nov. Source: PYMNTS.com survey of 2,185 consumers conducted on Aug. 23-25, 2020. Usage Summary. 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JANUARY 24, 2017

Voice health functionality could be coming soon to the big names in voice-activated technology. The MIT Technology Review wrote that Mayo also has plans to conduct a similar study in China to determine if these features translate into other languages. Likewise, consumers are currently eyeing voice-activated devices with suspicion.

Google 100

Google Study Boston New York 100

PYMNTS

JUNE 27, 2019

At the same time, many early stage startups, particularly in the technology sector, still have access to traditional financing, like venture capital and private equity. Last week, small business accounting company ScaleFactor released a new survey on how SMBs access capital.

Capital 145

Capital Community Oklahoma Maine 145

PYMNTS

NOVEMBER 23, 2017

On the heels of demonetization, the Ministry of Information Technology said earlier this month that digital transactions will grow 80 percent year on year into 2018, and the monthly average volume stands at around RS 137 crore, compared to 87 in the month before demonetization last November. There may be greater acceleration to come.

Google 135

Google Samsung Boston Apple 135

PYMNTS

AUGUST 22, 2018

In fact, in its founding days back in 2002, Wayfair fit comfortably in the spare bedroom of Conine’s Boston-area home. As of now, the firm is looking to branch out from its Copley Place headquarters in downtown Boston and into a neighboring building that reportedly has enough space to accommodate it. Doubling Down On Tech.

Boston 100

Boston Online Data Retail 100

PYMNTS

APRIL 12, 2018

According to reports from technology news source Recode , that means these firms need large tracts of industrially zoned land near major cities — something that is not easy to come by. Though construction is starting to meet demand, according to reports, it’s difficult to keep up the pace.

Chicago 106

Chicago Dallas Software Retail 106

PYMNTS

FEBRUARY 22, 2017

One logistics technology startup is working to solve the problem of physical returns for digital retailers. Further, some 71 percent of respondents to a Tradesy survey said they were “more likely” or “much more likely” to shop with the online retailer if the website featured an in-person returns option via Happy Returns.

Los Angeles 107

Los Angeles San Francisco Retail New York City 107

PYMNTS

OCTOBER 12, 2020

And the depth and breadth of that consumer changeover has made itself seen in PYMNTS’ six months of consumer surveys , and in our latest round of data. Before the pandemic, James Beard award-winning Boston wine bar haley.henry was an eatery known for small plates, tinned fish and all-natural, small-batch wines shipped from all over the world.

Retail 220

Retail Study Report Boston 220

Independent Banker

NOVEMBER 24, 2015

Wire fraud incidents nearly doubled to 27 percent in 2014, from 14 percent a year earlier, according to the 2015 AFP Payments Fraud and Control Survey. Having proper technological safeguards in place can be critical. With wire fraud on the rise, community banks have to step up precautions to protect themselves and their customers.

Community Bank 70

Community Bank Fraud Atlanta Community 70

Independent Banker

OCTOBER 29, 2014

Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies. It’s become a familiar story, usually with a new splash. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

JUNE 21, 2016

For third-party delivery apps, customer service is another area where omnichannel technology is in demand. Bridging the gap between restaurants and technology. However, 40 percent of table-service restaurant operators and 42 percent of independent restaurant operators consider their stores to be lagging in technology.

Resources 102

Resources Operations Technology Boston 102

PYMNTS

OCTOBER 9, 2020

The worldwide COVID-19 pandemic has accelerated cashless payments and highlighted the impact of technology on how money is exchanged, Jon Cunliffe , deputy governor at the Bank of England (BoE) and chair of a BIS committee on payments, said in a Reuters report on Friday (Oct.

Cleveland 262

Cleveland Boston Survey National 262

PYMNTS

OCTOBER 13, 2016

In London too, Apple Pay works on the Underground, buses and trains, and the company is keen to serve Boston, New York and other cities with tap-and-pay mobile services. payments networks were undermining public confidence in payments technologies, U.S. Operator East Japan Railway Company alone served 17.4

Mobile 100

Mobile Payments Apple Samsung 100

NCR

JULY 27, 2016

Ahead of the actual Brexit vote, consulting firm Boston Consulting Group surveyed some 360 decision makers from banks in the UK, USA and Germany on what might happen if the British people actually did opt to leave the EU. Next, the role of technology will be particularly interesting.

Survey 40

Survey Regulation Boston Industry 40

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. But does that same retail service trend, driven by the near ubiquity of online and mobile technology, really apply to the relationship-driven model of community banks? By Phil Britt. Sure, call me if you want. However, Cornerstone Advisors Inc.—a

Community Bank 70

Community Bank Community Operations Retail 70

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. However, Silsby says technology also can free up time for employees to have more meaningful interactions. Use these 3 technologies to safeguard customer data.

Community 139

Community Community Bank social media Security 139

NCR

FEBRUARY 23, 2018

The growth of mobile banking over the last few years is a trend that should put the technology at the heart of every financial institution’s strategy. This is a message that US banks appear to be hearing loud and clear, at least according to the findings of a recent study by the Federal Reserve Bank of Boston.

Mobile 72

Mobile US Payments Study 72

PYMNTS

MARCH 14, 2017

In a survey conducted by Saxo ahead of the event, a third of businesses said they plan to move operations out of the U.K., A report released last month from Boston Consulting Group found that traditional banks need a massive dose of FinTech and innovation to provide the digital services their corporates demand.

Payments 104

Payments Survey Boston Operations 104

PYMNTS

MARCH 5, 2018

While the technology exists to build a digital city “from the internet up” (Google’s parent company Alphabet is doing it in downtown Toronto ), not every city can get the Google treatment. Such understanding, Erez said, cannot be achieved through representative surveys. The time and costs are simply too great.

Data 121

Data Mobile System Resources 121