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Clienteling Gives Retailers COVID-19 Interaction Options

PYMNTS

Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

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Why Consumers Are Firing Traditional Retailers

PYMNTS

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

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2019: The Year Of Retailer And Delivery App Collaborations

PYMNTS

This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants and other retailers tapping into delivery. To help bring these options to more consumers, retailers and technology companies decided to join forces. and Chicago.

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The Buyers: Omnichannel Customer’s Impact On Retailers

PYMNTS

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

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Bahamas Launches Digital Sand Dollar; Adds To Rise Of Central Bank Digital Currencies

PYMNTS

Facebook’s Libra might be fading a bit as a perceived threat to monetary systems that have been in place around the globe for centuries. As reported by Reuters , the Sand Dollar – a new digital currency issued and backed by the Bahamian central bank – is now in circulation, and bit by bit, has been making inroads into retail use cases.

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Federal Reserve’s Cunha on the State (and Timeframe) of Digital Dollars

PYMNTS

Earlier this month, as PYMNTS noted , the Federal Reserve said its Boston bank is working with the Massachusetts Institute of Technology (MIT) to explore the possibility of issuing digital currency. The focus on wholesale payments may bring various retail use cases to reality — including stimulus and disbursement of government payments.

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Paytronix Offers Toast Eateries Online Ordering Integration

PYMNTS

Customer engagement firm Paytronix Systems said its online ordering software, using the software-as-a-service model, has what it takes to beef up food-delivery revenues. Paytronix said its online ordering saves time by taking brand information directly from Toast’s POS system, including menus and hours.

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