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What Famed Boston Eatery Petit Robert’s Owner Sees As Restaurants’ Future

PYMNTS

Boston’s Petit Robert Bistro , one of the city’s fanciest French restaurants, started 2020 with expectations that were anything but small. But as Massachusetts slowly lifts its ban on most retail operations, Le Garrec said there are still more unknowns than knowns for restaurateurs like himself.

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Sephora Launches First Small Concept Store In Boston

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Sephora has announced the launch of Sephora Studio, a new, 2,000-square-foot concept store in Boston that will focus on artistry and skin care services. According to a news release , the opening of the brick-and-mortar Boston location comes on the heels of the company’s largest North American store opening on Manhattan’s 34th Street.

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Why The Mobile Shopping Experience Needs Retail

PYMNTS

A lot of the mobile experience is about convenience, that everything consumers need is all in one place. But do mobile phone calls match the quality of a landline call? When it comes to shopping, can mobile platforms replicate, or even improve upon, the brick-and-mortar shopping experience? Making Mobile Experiential.

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Mobile Is On The Rise, But Still Not Where Retailers Would Like It

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Mobile is one of the fastest-growing retail sectors at the moment and still projects to grow for years to come, but the technology is still not where most retailers want it. percent by 2020, according to Astound Commerce’s 2016 Mobile Research Report. percent of all retail sales for the year.

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Clienteling Gives Retailers COVID-19 Interaction Options

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Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

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Retail Pulse: AMC Theatres Premieres Mobile Ordering, Papa John’s Teams With DoorDash

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News came this week, for instance, that AMC Theatres is rolling out food and beverage ordering through its mobile app to help consumers skip the line at the concession stand. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year.

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Retail Pulse: 7-Eleven Tests Cashierless Tech; Staples Debuts Connect Store Concept

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Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

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