PYMNTS

FEBRUARY 26, 2019

Caesars Entertainment announced that it has reached an agreement to offer DraftKings , the leading sports-tech entertainment brand in the country, providing market access for its online gaming products. In New Jersey and Mississippi, DraftKings Sportsbook mobile and retail allows players to bet for major U.S. and Australia. .

Online 108

Online Mississippi New Jersey Boston 108

PYMNTS

DECEMBER 26, 2019

This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants and other retailers tapping into delivery. To help bring these options to more consumers, retailers and technology companies decided to join forces. and Chicago.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. More than six in 10 health and beauty firms — or 61.7

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

NOVEMBER 14, 2018

Online shopping is on a tear, and marketplaces are reaping the rewards. billion — online payments were completed in the U.S. In the post, Shopify wrote, “by accepting Venmo directly in your online store, users can complete their purchase in just a few clicks. Just under 150 billion — or 148.5

Retail 131

Retail Payments Apple Online 131

PYMNTS

FEBRUARY 1, 2019

Items available for sale will range from the Air Force 1 drops to The Ten Collection — items that Nike said in an online post are “specific to Atlanta’s vibe.” Beyond the pop-up shop, the retailer is opening a “Studio of Dreams” Super Bowl Content Studio on the same block. It makes that purchasing much easier.”

Atlanta 127

Atlanta Retail New York City New York 127

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers. interactions.

Retail 259

Retail Maine Google Technology 259

PYMNTS

NOVEMBER 29, 2019

We have a deep dive on accounts payable (AP) automation, analysis on “Google Checking” and news on the T-Mobile data breach. T-Mobile Data Breach Puts Personal Data Of 1M+ Customers At Risk. A recent data breach exposed the personal data of over 1 million prepaid T-Mobile customers. The marketplace said Monday (Nov.

Google 129

Google Mobile Data Capital 129

PYMNTS

AUGUST 10, 2018

To help drive customers to its online ordering system, McDonald’s is rolling out a free food “for life” promotion. The news also comes more than a year after a McDonald’s in Boston was to activate what it called a “customized digital Big Mac ATM.” According to the contest’s website , the prize is worth $52,350.

Online 105

Online Cards ATM Boston 105

PYMNTS

OCTOBER 20, 2017

But, according to Randy Shuken, founder and CEO of Qüero — a high-fashion, handmade footwear and clothing retailer — when it comes to products like clothes and shoes, customers often want to see, feel and try on products. These [pop-up shops] give customers a sense of security that they will get what they paid for.”.

Online 100

Online Branding Los Angeles Miami 100

PYMNTS

OCTOBER 17, 2017

It’s a hungry brand, gobbling up three different food delivery competitors in the last quarter alone: Boston-based Foodler, Groupon’s OrderUp and most recently, Yelp’s Eat24. OrderUp does, however, continue to operate in 11 markets, which license the platform’s technology and mobile app, though they may not be doing business under its name.

Baltimore 138

Baltimore Boston Chicago Mobile 138

PYMNTS

AUGUST 24, 2019

But it’s not just payments where the NFL and other sports can shine when it comes to digital and mobile technologies. As other PYMNTS research confirms, consumers are set to spend $23 billion buying mobile tickets for sports and gaming events by 2023. Mobile apps, too, are playing a bigger role in football and other major sports.

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. Prime Time at the Grocery Store.

Retail 156

Retail Branding Millennials Online 156

Celent Banking

FEBRUARY 14, 2017

Most retail deposits still take place at the branch. Most Retail Deposits Still Take Place at the Branch. Yet, with a decade of remote deposit capture utilization behind us, a January 2017 survey of US financial institutions (n=269) clearly shows that the majority of retail deposit dollar volume still takes place in the branch.

Retail 100

Retail Survey Boston Trends 100

PYMNTS

OCTOBER 12, 2020

And in at least one cue for CBDC design to be taken from cash, the BIS stated that the digital currencies should be as “easy as using cash,” in transactions that can be done through tapping card or scanning a mobile phone, in a bid to encourage adoption and accessibility. In an interview with Karen Webster published Monday (Oct.

Boston 233

Boston System Online Payments 233

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference.

Report 109

Report San Francisco Retail United States 109

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

MAY 13, 2016

With traditional brick-and-mortar retail facing big problems , some chains are addressing them with small solutions. Is this a viable answer to the beating that Sears’ bottom line (and that of many other one-time stalwarts of brick-and-mortar retail) have been taking in recent years? Specifically, with small(er) stores.

Retail 100

Retail San Diego Los Angeles Colorado 100

PYMNTS

OCTOBER 13, 2016

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. South Korea Is Mega Mobile. Korean consumers see no evil in mobile payments. is that Android mobile users in the U.K.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent of all retail sales. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JULY 30, 2018

” The news comes more than a year after the McDonald’s in Boston was to activate what it called a “customized digital Big Mac ATM.” Vince Spadea, a McDonald’s franchisee, was quoted by The Boston Globe as saying, “It’s really just a fun way to be modern and progressive. “Why not have some fun with it?

Boston 100

Boston ATM Examples Retail 100

PYMNTS

APRIL 8, 2019

Brick-and-mortar pharmacy retailers are taking new approaches to delivery in the omnichannel age: CVS Pharmacy , for instance, is doubling down its on-demand offerings with a faster and expanded option. Even so, nearly a third — or 32 percent — of consumers were unaware of a mobile app by that kind of retailer.

Retail 152

Retail Oregon New Mexico Mobile 152

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? By Collin Canright. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

AUGUST 4, 2016

The latest news on mobile payments shows that the big banks are wanting in on the mobile wallet race, but are they already too far back in the pack? Here’s the latest news on the mobile + payments + commerce front. Miami Transportation To Offer Mobile Payments. Miami Transportation To Offer Mobile Payments.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

JANUARY 3, 2019

Taziki’s Mediterranean Café , for instance, has seen its online and to-go orders increase by 200 percent over the past three years. According to the PYMNTS Mobile Order-Ahead Tracker , the company seeks to maintain its momentum through a way to reward orders made through its mobile app (and in its stores.)

Los Angeles 158

Los Angeles San Francisco Mobile DC 158

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JULY 30, 2019

Delivery is not the only way that QSRs are trying to reach more consumers, of course — especially younger consumers married to their mobile devices and who all but take for granted the availability of ever more robust digital consumer experiences. Mobile represents roughly 60 percent of all digital restaurant orders today. McDonald’s.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

JANUARY 31, 2017

Other global competitors have beaten McDonald’s to the punch tech-wise — Starbucks, Domino’s and Taco Bell, for example, are years ahead of Mickey D’s when it comes to ordering online and using digital tools to enhance the consumers’ experience. Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.”

ATM 100

ATM Boston social media Retail 100

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). So much so that P97 will go live this week with one of the largest fuel retailers in the United States, across 10,000 U.S. The firms are eyeing a confluence of mobile commerce, digital marketing and ease of payments. Picture this.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

MAY 19, 2016

A number of major retailers have already adopted processes that let customers stay strapped in their seatbelts while receiving state-of-the-art service. Major retailer Walmart finally unveiled the Walmart Pay app, a QR code-powered solution that will allow mobile users to pay with their smartphones. Louis Post-Dispatch.

St. Louis 105

St. Louis Boston Retail Customer Experience 105

PYMNTS

JANUARY 27, 2017

The loyal customer is increasingly the holy grail of retail — everyone wants to create them, but in an environment littered with discounts, digital offers and competing influence, holding a customer’s attention is not exactly easy work. That is the lowest for any vertical in retail. Which is where Bridg enters the picture.

Los Angeles 100

Los Angeles social media Retail Marketing 100

PYMNTS

MARCH 19, 2019

(However, they’re less enthusiastic about high-profile innovations such as mobile apps and kiosks.). Listed below are just some of the ways establishments are tapping into innovations like drive-thru pickup and mobile apps: Seventy-one percent of QSR managers say fast in-store pickup is important for future success.

Innovation 179

Innovation Houston Denver Mobile 179

PYMNTS

MARCH 9, 2020

A new report shows that 70 percent of Americans use their mobile devices and restaurant apps at some point during the dining journey. Using a laptop or mobile phone, anyone, anywhere, is just a few clicks away from having their favorite meal delivered to wherever they happen to be. But the reviews for dining apps aren’t so clean.

Miami 130

Miami Los Angeles Austin South Carolina 130

PYMNTS

JANUARY 23, 2020

Others are using self-service and mobile ordering creatively, as a competitive differentiator. Boston-based vegetarian fast food chain Clover Food Lab is getting one-third of its business via mobile ordering software it wrote itself — a bold move that most small to medium-sized businesses (SMBs) could never take on.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

AUGUST 5, 2019

After successful test runs in Boston, Philadelphia and Tampa, the CVS membership program CarePass will expand nationally with free delivery for an annual fee, CNBC reported on Monday (Aug. Hourican told CNBC the “vast majority” of purchases are made in stores, but CVS doesn’t want to lose customers who prefer to shop online. “We

Millennials 134

Millennials Tampa Philadelphia Boston 134