PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers.

Retail 259

Retail Maine Google Technology 259

PYMNTS

FEBRUARY 1, 2019

Big brands are opening pop-up shops chock full of digital commerce technology and experiences for fans, and Nike is no exception. Beyond the pop-up shop, the retailer is opening a “Studio of Dreams” Super Bowl Content Studio on the same block. That store is located only 45 minutes away from one of its Boston-area locations.

Atlanta 127

Atlanta Retail New York City New York 127

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. I’ve been a Whole Foods shopper since I moved to Boston 17 years ago for the same reasons that each of you may be too: organic meat, seafood, produce and foods, great bread and cheese and a fun vibe. Prime Time at the Grocery Store.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

OCTOBER 20, 2017

But, according to Randy Shuken, founder and CEO of Qüero — a high-fashion, handmade footwear and clothing retailer — when it comes to products like clothes and shoes, customers often want to see, feel and try on products. These [pop-up shops] give customers a sense of security that they will get what they paid for.”. Finding a Virtual Fit.

Online 100

Online Branding Los Angeles Miami 100

PYMNTS

OCTOBER 10, 2016

As retailers improve their inventory and fulfillment options, the gap between in-store and online commerce appears to be shrinking, at least according to a new report. foot traffic to retail stores saw its largest drop, 9.9 Brands are making that investment and it really is paying off.”. percent, in May, according to RetailNext.

Online 100

Online Boston Retail Mobile 100

PYMNTS

OCTOBER 17, 2017

It’s a hungry brand, gobbling up three different food delivery competitors in the last quarter alone: Boston-based Foodler, Groupon’s OrderUp and most recently, Yelp’s Eat24. Foodler launched in Boston in 2005. Grubhub isn’t just about hungry people. The Eat24 deal closed last week on Oct. A Threat to the Empire.

Baltimore 138

Baltimore Boston Chicago Mobile 138

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

APRIL 8, 2019

Brick-and-mortar pharmacy retailers are taking new approaches to delivery in the omnichannel age: CVS Pharmacy , for instance, is doubling down its on-demand offerings with a faster and expanded option. Even so, nearly a third — or 32 percent — of consumers were unaware of a mobile app by that kind of retailer.

Retail 152

Retail Oregon New Mexico Mobile 152

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

OCTOBER 13, 2016

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. South Korea Is Mega Mobile. Korean consumers see no evil in mobile payments. is that Android mobile users in the U.K.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

SEPTEMBER 4, 2020

After cherished Boston dining spot, Stella, closed its doors due to pandemic losses, chef and owner Evan Deluty couldn’t let the dream die — or his heavenly preparations disappear — and has reinvented Stella as a gourmet food truck. Deluty told Boston.com, “I’m not into opening a brick and mortar right now.

Boston 205

Boston San Francisco New York City Portland 205

PYMNTS

AUGUST 4, 2016

The latest news on mobile payments shows that the big banks are wanting in on the mobile wallet race, but are they already too far back in the pack? Here’s the latest news on the mobile + payments + commerce front. Miami Transportation To Offer Mobile Payments. Miami Transportation To Offer Mobile Payments.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference.

Report 109

Report San Francisco Retail United States 109

PYMNTS

JANUARY 17, 2020

Retailers are aiming to help consumers manage chronic diseases as well as their overall health and wellness through new brick-and-mortar experiences. Through HealthHUBs, consumers are at the center of an unmatched retail health experience. CVS Health, however, is not the only retailer to bolster its health offerings.

Atlanta 131

Atlanta Houston Fort Worth North Carolina 131

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location.

Data 100

Data Meeting Company San Francisco 100

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JANUARY 23, 2020

Others are using self-service and mobile ordering creatively, as a competitive differentiator. Boston-based vegetarian fast food chain Clover Food Lab is getting one-third of its business via mobile ordering software it wrote itself — a bold move that most small to medium-sized businesses (SMBs) could never take on.

Dallas 131

Dallas Customer Experience Boston Mobile 131

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? By Collin Canright. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

FEBRUARY 26, 2019

Caesars Entertainment announced that it has reached an agreement to offer DraftKings , the leading sports-tech entertainment brand in the country, providing market access for its online gaming products. In New Jersey and Mississippi, DraftKings Sportsbook mobile and retail allows players to bet for major U.S. and Australia. .

Online 108

Online Mississippi New Jersey Boston 108

PYMNTS

JUNE 6, 2019

Pride events can draw hundreds of thousands of people, and many merchants turn out to meet them, but providing goods in such populated settings can be complicated for those that do not have the right mobile point-of-sale (mPOS) setups to make purchasing quick and convenient. Skirting Cash Shortages at Boston Pride.

San Diego 137

San Diego Boston Cards New York 137

PYMNTS

JULY 30, 2019

Delivery is not the only way that QSRs are trying to reach more consumers, of course — especially younger consumers married to their mobile devices and who all but take for granted the availability of ever more robust digital consumer experiences. Mobile represents roughly 60 percent of all digital restaurant orders today. McDonald’s.

Mobile 148

Mobile New York Philadelphia Google 148

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78

Retail Branding Company Capital 78

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). So much so that P97 will go live this week with one of the largest fuel retailers in the United States, across 10,000 U.S. The firms are eyeing a confluence of mobile commerce, digital marketing and ease of payments. Picture this.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

AUGUST 3, 2017

Are shopping malls doomed to fall by the wayside along with retail trends of the past? This year, Boston Retail Partners principal analyst Ken Morris shared his thoughts with Glossy on the closing department stores and what’s happening as a result. Not quite yet. But what’s interesting is what’s happening to the good malls.

Retail 133

Retail Massachusetts Technology Boston 133

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent of all retail sales. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

AUGUST 29, 2016

The beauty brand currently has similar locations in Boston, San Francisco and Toronto. The stores feature a centrally located table with chairs, vanities and iPad stations — and they are built around the idea of creating retail spaces that are dual-purpose play zones for adults and education centers. .”

Chicago 100

Chicago San Francisco Boston Tools 100

PYMNTS

JUNE 20, 2019

In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. According to the latest PYMNTS Mobile Order-Ahead Tracker , some estimates peg mobile ordering at 60 percent of all digital food and beverage purchases.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

JUNE 12, 2018

When Sephora announced the launch of a new 2,000-square-foot concept store in Boston last year , it unveiled a marriage of brick-and-mortar and digital: The store allowed customers the ability to order products in-store from the Sephora website, and it announced same-day pickup through its Sephora app, too.

Retail 109

Retail Examples Boston Mobile 109

PYMNTS

JANUARY 27, 2017

The loyal customer is increasingly the holy grail of retail — everyone wants to create them, but in an environment littered with discounts, digital offers and competing influence, holding a customer’s attention is not exactly easy work. That is the lowest for any vertical in retail. Which is where Bridg enters the picture.

Los Angeles 100

Los Angeles social media Retail Marketing 100

PYMNTS

OCTOBER 9, 2020

That’s why the always resourceful restaurant sector went all-in on mobile order-ahead (MOA) and kept the nation fed while industry players looked for their next move. A number of novel approaches show the creativity that pairs so well with food, as leading quick-service restaurants (QSRs) and fast-casual brands test cool new concepts.

Mobile 131

Mobile Boston Chicago Washington 131

PYMNTS

APRIL 11, 2018

The expansion into the Nordic region is just one part of the fast-food chain’s plans to boost sales and build brand loyalty. The company has also tried some interesting promotions , such as last year’s “Big Mac ATM” in Boston, which dispensed two new sizes of burger — the Mac Jr. same-store sales were down 1.3

Regional 116

Regional United States Boston ATM 116

PYMNTS

JULY 25, 2018

Turns out the online and mobile food ordering business has some hefty tailwinds in place. Amid the headline numbers, the company has noted that average order sizes were up 3 percent year over year, with a boost in mix across all brands served. Grubhub ’s active diner count jumped 69 percent year over year to 15.6

Boston 100

Boston Branding Online Regional 100

PYMNTS

JUNE 9, 2017

It’s got a new mobile app, new theme colors, new payment options and even a new name — the “Kitchen” was added recently to emphasize the quality, healthy ingredients in every meal. But the most important upgrade, according to Rettker, is that the new mobile app continues to put Protein Bar and Kitchen’s most loyal customers first.

social media 109

social media Mobile Boston Payments 109

PYMNTS

MAY 24, 2018

To have their foot scanned in a retail environment, for example, consumers might not be comfortable standing on a machine that has been used by many other customers. Unlike more traditional brands, Wiivv doesn’t have inventory. In contrast, other retailers might buy a large inventory and hope they can sell it all.

Branding 103

Branding Examples Boston Retail 103

PYMNTS

APRIL 20, 2018

Though the retailer has 250 locations, 38 of those stores are already in liquidation. Still, Bon-Ton said its eCommerce and mobile platforms will continue to operate as its stores are liquidated. Before that announcement, Bon-Ton had said it would shutter 40 of its 260 brick-and-mortar stores across its various brands.

Milwaukee 104

Milwaukee Delaware Retail Operations 104