PYMNTS

FEBRUARY 8, 2018

Brick-and-mortar retail oftentimes gets a bad rap in 2018. Last year saw store closures spike 200 percent to 7,000 — the worst retail bloodletting since the dark days of the 2008 recession. The widely shared consensus is that this could all get quite a bit worse for physical retail before it gets better.

Chicago 102

Chicago Retail Boston New York 102

PYMNTS

NOVEMBER 14, 2018

in 2016, the most recent data available. billion — online payment volume was completed in the Eurozone in 2016, the most recent data available. Seat Geek is among the platforms using Apple Pay: the ticket retailer includes the payment method amid its options for its Snapchat ticket buying experience. The figure marks a 4.1

Retail 131

Retail Payments Apple Online 131

PYMNTS

OCTOBER 22, 2018

fans traveling to Boston for the start of the World Series will want to pack — and possibly purchase for the first time — sweaters, as this week will be an excellent opportunity to enjoy New England’s crisp fall weather. The reported goal is to reorganize the retailer around a smaller footprint of 700 stores. locations at its peak. (a

Data 134

Data Fraud Cards Regulation 134

PYMNTS

FEBRUARY 12, 2018

We’re flying blind because we lack relevant data to build and then use the right frameworks to make confident, reasonable decisions that guide our businesses, and even our economy. Despite being inundated with data, we’re amazingly lost. Put on a Retail Happy Face. We see evidence of this every day. Simultaneously, U.S.

Big Data 135

Big Data Data Retail Marketing 135

PYMNTS

APRIL 11, 2017

The Super Bowl may be a memory, but the somewhat improbable victory of the New England Patriots was still fresh in the minds of many at snow-jammed Boston during Innovation Project 2017. In many firms, “from SMBs up to the biggest retailers,” said the executive, assets have been siloed. Bisignano agreed (“This is a journey”).

Data 138

Data Payments Innovation Retail 138

PYMNTS

DECEMBER 21, 2016

T-shirts may seem like a simple product, but according to Spreadshirt, there is a ton of hard data and analytics at the core of even the softest shirt. Germany- and Boston-based Spreadshirt uses data, analytics and even social media information to build a product and spread news among communities while printing more than 3.6

Data 100

Data Boston Community social media 100

PYMNTS

OCTOBER 17, 2016

Mobile is one of the fastest-growing retail sectors at the moment and still projects to grow for years to come, but the technology is still not where most retailers want it. percent of all retail sales for the year. percent and 43 percent of all eCommerce and all retail transactions, respectively, by 2020 for an estimated $294.22

Retail 100

Retail Mobile Survey Boston 100

PYMNTS

AUGUST 21, 2020

Earlier this month, as PYMNTS noted , the Federal Reserve said its Boston bank is working with the Massachusetts Institute of Technology (MIT) to explore the possibility of issuing digital currency. The focus on wholesale payments may bring various retail use cases to reality — including stimulus and disbursement of government payments.

Boston 269

Boston Massachusetts Knowledge Base Policies 269

PYMNTS

MAY 7, 2020

While sales fell 25 percent in the first quarter, the slowdown is expected to accelerate in the second quarter and could lead to an estimated contraction by as much as 35 percent for the year, said the Boston-based investment firm. While accessories have shown the most resilience, the survey found all luxury categories have seen declines.

Data 151

Data Survey Boston Study 151

PYMNTS

JUNE 27, 2017

Over the course of the last few years, eCommerce has sprung up and put the brick-and-mortar side of the retail industry on notice. It is also changing the retail game by eliminating the need for checkout stations through its artificial intelligence (AI) infused checkout system in its Amazon Go grocery store.

Boston 155

Boston Retail Customer Experience Seattle 155

PYMNTS

AUGUST 9, 2017

But, while more consumers are heading to mobile retail channels, the personal experience and ability to touch and preview items in-person offered by physical stores still holds allure for roughly 70 percent of shoppers. People aren’t [going] online anymore — they’re online all day,” Schambach said.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

NOVEMBER 29, 2019

We have a deep dive on accounts payable (AP) automation, analysis on “Google Checking” and news on the T-Mobile data breach. T-Mobile Data Breach Puts Personal Data Of 1M+ Customers At Risk. A recent data breach exposed the personal data of over 1 million prepaid T-Mobile customers.

Google 129

Google Mobile Data Capital 129

PYMNTS

AUGUST 29, 2020

Although they look kind of dog-like, they’re actually quadruped robots designed by Boston Dynamics and leased by Ford. Fluffy and Spot travel the plant and gather data that can be synthesized into improvements in the production process, according to The Economist. Such robots aren’t cheap. Robotic Hotel Workers. Warehouse Robots.

Boston 238

Boston Detroit Technology California 238

PYMNTS

AUGUST 18, 2016

Big Data is big business. That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on.

Data 100

Data Meeting Company San Francisco 100

PYMNTS

OCTOBER 12, 2020

The data is an indication that consumers in China still have money to spend, even if the country’s economy is still recovering from the pandemic. The average daily sales for retail, food and beverages was 4.9 The Chinese National Bureau of Statistics said August retail sales rose for the first time in 2020 by 0.5

Boston 130

Boston Retail Groups National 130

PYMNTS

JANUARY 26, 2018

Perhaps counterintuitively, Boston-based tech company True Fit took a non-visual approach to this challenge, instead opting to leverage data from both consumers and brands to suggest products that are likely to match not only the shopper’s body shape and size, but her personal style as well. A Different Approach.

Data 116

Data Las Vegas Branding Online 116

Celent Banking

FEBRUARY 14, 2017

Most retail deposits still take place at the branch. I’m being simplistic for brevity, but the data suggests that most commerce will remain tied to the store experience – at least in part – for the foreseeable future. Most Retail Deposits Still Take Place at the Branch. Not so much for food and beverage.

Retail 100

Retail Survey Boston Trends 100

PYMNTS

AUGUST 19, 2016

And one exec from Merkle , the data-based marketing agency with over 100 prominent retail clients, believes retailers need to start planning their holiday shopping strategies now. Retailers should gauge holiday shopping sales accordingly. 18) entitled “5 Ways To Stay Off The eCommerce Naughty List This Holiday Season.”.

Retail 100

Retail Online How To Strategy 100

PYMNTS

MAY 21, 2018

As Boston tries to lure Amazon’s second headquarters to the eastern part of the city it is facing concerns that it would result in displacements of lower-income residents and increasing costs in the city. Those concerns aren’t only reserved to expensive cities like Boston however. percentage points. percentage points.

Boston 109

Boston Nashville Report Groups 109

PYMNTS

AUGUST 16, 2016

So, how did a “team of geeks” with “zero experience” in the fashion or retail industries go on to become the second fastest-growing retail company in the U.S. Sharon Klapka, Adore Me’s vice president of business and brand development, appeared at the eTail East conference in Boston on Monday (Aug. million in funding.

Data 100

Data Retail Industry Boston 100

PYMNTS

NOVEMBER 11, 2019

The fee-free card is Goldman Sachs’ latest inroad into the retail consumer business after establishing its online Marcus brand in 2016, which makes unsecured personal loans. According to reports last week, Amazon will soon be heading to Boston to construct a $40 million state-of-the-art robotics innovation hub.

Apple 101

Apple Massachusetts Data Cards 101

PYMNTS

JUNE 19, 2020

The Boston-based online sports gambling company announced Friday (June 19) it will sell 16 million shares of its stock. By bringing together our leading consumer brand, data science expertise and industry-leading products with SBTech’s proven technology platform, we will accelerate our innovation, growth and scale,” he said. “I

Boston 174

Boston Massachusetts Innovation Course 174

PYMNTS

MAY 26, 2017

Boston-based eCommerce alcohol delivery startup Drizly has announced its next location in Phoenix, Arizona. Partnering to deliver alcohol from local liquor stores that include Lucky’s Liquor, Gary’s Liquor and Chandler Liquors, Phoenix residents will now be able to order and receive alcohol delivery from these retailers.

Phoenix 123

Phoenix Arizona Online Boston 123

PYMNTS

SEPTEMBER 4, 2020

Despite a better than expected job report, Boston Federal Reserve President Eric Rosengren told CNBC a full recovery is impossible until COVID-19 is under control. “We 15, the most recent data available, was 29.2 The country added nearly 1.4 million jobs in August while the nation’s unemployment rate fell to 8.4 percent, down from 10.2

US 194

US Boston Lending Report 194

PYMNTS

JANUARY 8, 2020

The fast-food giant started McD Tech Labs in 2019, a venture based in Silicon Valley staffed with tech workers that include data scientists and engineers. Digital is transforming global retail, and it will transform McDonald ’s,” said CEO Chris Kempczinski. “At Before coming to McDonald’s, Brady worked at the Boston Consulting Group.

Boston 131

Boston Meeting Strategy Technology 131

PYMNTS

MAY 27, 2016

Omnicommerce usually refers to where and how retailers sell their products, not necessarily who they choose to sell them with. From office supplies and communal workspaces to new ways to pay for concert tickets, more barriers to siloed retail activity are falling every day to the onslaught of retail partnerships.

Retail 100

Retail Las Vegas Millennials Conference 100

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Customers will inevitably face data breaches, identity theft, and fraud.

Customer Experience 72

Customer Experience Retail San Diego Study 72

BankInovation

NOVEMBER 3, 2023

The $668 billion bank is expanding to Arizona, Florida, Georgia, North Carolina, New York, Texas and Tennessee, according to its presentation at the BancAnalyst Association of Boston Conference on Thursday. In […]

North Carolina 59

North Carolina Tennessee Arizona Georgia 59

PYMNTS

OCTOBER 19, 2020

For Main Street businesses, the pain isn’t the result of just one shop or restaurant closing down, since the churn of small businesses is part of the small business reality – particularly in the retail and restaurant sector. The owner of an upscale hair salon in Boston is an example of a business living this reality.

Maine 199

Maine Boston Branding Retail 199

PYMNTS

JANUARY 17, 2020

Retailers are aiming to help consumers manage chronic diseases as well as their overall health and wellness through new brick-and-mortar experiences. Through HealthHUBs, consumers are at the center of an unmatched retail health experience. CVS Health, however, is not the only retailer to bolster its health offerings.

Atlanta 131

Atlanta Houston Fort Worth North Carolina 131

PYMNTS

MARCH 19, 2018

After all, Boston managed to have a St. According to John Hecht, consumer finance analyst at the investment bank Jefferies, retailers “have become really aggressive at pushing back” and looking for better rates from the card networks. Two years later, Amazon is Mexico’s third largest online retailer.

Data 108

Data Cards Online Retail 108

PYMNTS

MARCH 6, 2017

While many in the Greater Boston area stayed indoors to keep clear of the arctic chill that had descended upon the region, eight teams hunkered down in offices in the middle of the Financial District with another goal in mind: reimagining the retail and payments experience using AR/VR technologies.

Retail 101

Retail Payments Boston Innovation 101

PYMNTS

OCTOBER 31, 2016

From loyalty to inventory management and data to omnicommerce strategy, there’s no shortage of available features and options for retailers looking to upgrade to full-service payments solutions. Even after a retailer does find a suitable option, integrating the system into their operations can be a challenge.

Payments 100

Payments Boston Retail System 100

PYMNTS

NOVEMBER 24, 2020

Retailers, in particular, are wary of adopting 2FA because of the frictions the method can present, and their fears are not without merit. One recent survey found that roughly 50 percent of consumers abandoned onboarding attempts that they described as cumbersome or untrustworthy over the past 12 months, for example.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

OCTOBER 12, 2020

And the depth and breadth of that consumer changeover has made itself seen in PYMNTS’ six months of consumer surveys , and in our latest round of data. In fact, as the data make clear, when “normal” returns, it will find consumers who have permanently shifted to digital channels. The SMB Pinch.

Retail 220

Retail Study Report Boston 220

PYMNTS

OCTOBER 11, 2017

Last week, Virginia Governor Terry McAuliffe announced that Facebook would be building its next data center in Henrico County, just outside of Richmond, to the tune of $1 billion — $750 million for construction and $250 million for solar facilities to power the data center. Cambridge, Massachusetts.

social media 100

social media San Francisco Boston Chicago 100

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. According to the latest PYMNTS mPOS Tracker , almost two thirds – or 63 percent – of retailers plan to offer this option within the next three years.

Innovation 126

Innovation Retail Mobile Massachusetts 126