PYMNTS

JUNE 2, 2020

Caplan said the goal of the new program, called Alibaba.com Payment Terms, is to “get both sellers and buyers quickly set up for success and provide the critical tools and services that are required for growth. Alibaba.com is a business-to-business trading platform that is a business unit of Alibaba Group. based B.A.A.B.S.

Kansas 143

Kansas Boston America US 143

PYMNTS

OCTOBER 10, 2016

The report, eMarketer’s “US Holiday eCommerce Preview 2016: Mobile to Fuel Explosive Commerce Growth,” cites better fulfillment options, better advertising tools and the growth of omnichannel as helping to narrow the gap. Brands are making that investment and it really is paying off.”. percent, in May, according to RetailNext.

Online 100

Online Boston Retail Mobile 100

PYMNTS

NOVEMBER 3, 2020

Bloomberg reported this week that Boston-based home décor eCommerce giant Wayfair turned in strong Q3 financials, noting that the firm’s quarterly results “exceeded analysts’ estimates, suggesting the wave of home improvement inspired by the COVID-19 pandemic is lingering.”. Revenue was $197.9 buyers on orders of $35 or more.

Boston 141

Boston Tools Report Branding 141

PYMNTS

JULY 25, 2018

Amid the headline numbers, the company has noted that average order sizes were up 3 percent year over year, with a boost in mix across all brands served. The CFO said it is “not a demand-generating” tool like Grubhub but is focused instead on POS integration. LevelUp processes about 100,000 orders a day, as noted on the call.

Boston 100

Boston Branding Online Regional 100

PYMNTS

JUNE 8, 2017

The 30-year-old QSR brand has plans for aggressive growth in 2017 , and Tripodes will spearhead the effort. Tripodes has more than 15 years of franchising experience with Boston Restaurant & Sports Bar, Bojangles and Moe’s Southwest Grill, among others.

Fort Worth 100

Fort Worth Dallas Georgia Atlanta 100

PYMNTS

FEBRUARY 4, 2019

The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

AUGUST 29, 2016

The beauty brand currently has similar locations in Boston, San Francisco and Toronto. There is also professional intervention as an option — makeovers are available in a 14-seat “Beauty Studio” that features the Sephora’s first take-home tool: an interactive face chart that logs which services the shopper received.

Chicago 100

Chicago San Francisco Boston Tools 100

PYMNTS

FEBRUARY 11, 2019

In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

FEBRUARY 4, 2019

The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

MAY 18, 2017

And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference. Meanwhile, a pair of companies are working on taking deliveries out of the hands of human couriers. Bringing Online to the Real World .

Report 109

Report San Francisco Retail United States 109

PYMNTS

MARCH 9, 2020

Restaurant owners see it as a necessary evil; consumers see it as a necessary tool. We have a robust system that provides deep date customer a behavior and offer stats and many other management tools, and we will be rolling out new features throughout 2020.”. Fahmy doesn’t see DineVite competing with other apps.

Miami 130

Miami Los Angeles Austin South Carolina 130

PYMNTS

JANUARY 30, 2020

AE Events , a respected Boston-based event planning firm, is using one of the major card brands to empower field managers in the kinetic events industry. You can start by choosing one primary area of pain and then look for tools that are flexible and that integrate into your accounting system,” Bachman told PYMNTS.

Management 130

Management Las Vegas Cards Taxes 130

PYMNTS

JULY 21, 2017

Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research. Amazon’s Prime Day turned out to be a solid tool for other retailers to lure shoppers onto their sites.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. I’ve been a Whole Foods shopper since I moved to Boston 17 years ago for the same reasons that each of you may be too: organic meat, seafood, produce and foods, great bread and cheese and a fun vibe. Prime Time at the Grocery Store.

Retail 156

Retail Branding Millennials Online 156

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Branch employees must be empowered to engage on a deeper level.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

FEBRUARY 2, 2019

As PYMNTS is Boston-based, the company is, of course, excited to see Tom Brady take a shot at that sixth Super Bowl ring. The two brands first started working together in 2015. We in Boston hope for it to be our sixth! That aside, whatever drama goes down on the gridiron on Sunday (Feb. The Super Bowl’s Cashless Future.

Boston 150

Boston Retail Branding Payments 150

PYMNTS

FEBRUARY 4, 2019

In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores. For retailers that struggle to maintain a seamless experience through multiple channels, solution providers are rolling out new tools such as software development kits (SDKs).

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

OCTOBER 22, 2018

fans traveling to Boston for the start of the World Series will want to pack — and possibly purchase for the first time — sweaters, as this week will be an excellent opportunity to enjoy New England’s crisp fall weather. In fact, they have favored brands, with iTunes and Google Play cards popular favorites. billion in assets and $11.3

Data 134

Data Fraud Cards Regulation 134

PYMNTS

DECEMBER 21, 2016

Based in New York, the business is now in seven other cities — Boston, Washington, D.C., We have tools like inspiration galleries and partnered with Benjamin Moore to help with the fulfillment of the actual paint as well. Chicago, Dallas, Portland, Los Angeles and San Francisco — and growing to more. Got a good story?

Los Angeles 100

Los Angeles San Francisco Portland Dallas 100

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Branch employees must be empowered to engage on a deeper level.

Customer Experience 48

Customer Experience Retail San Diego Study 48

CB Insights

JULY 9, 2018

Whether you call it happy hour, apéro, or aperitivo, the couple of hours right after work and before dinner is a key drinking occasion for major alcohol brands. Many major food companies have begun to invest in e-commerce, healthier product options, new corporate venture funds, and other tools, but is it enough? Craft Spirits Brands.

Industry 64

Industry Branding Capital Trends 64

PYMNTS

JUNE 12, 2018

When Sephora announced the launch of a new 2,000-square-foot concept store in Boston last year , it unveiled a marriage of brick-and-mortar and digital: The store allowed customers the ability to order products in-store from the Sephora website, and it announced same-day pickup through its Sephora app, too.

Retail 109

Retail Examples Boston Mobile 109

CB Insights

SEPTEMBER 6, 2017

MiniLuxe is a nail and beauty lifestyle lounge with locations in Dallas, Rhode Island, Los Angeles, and Boston. The company says it is improving on the nail salon model by offering online booking tools, ethical business practices, and high-quality services at reasonable prices. Oh My Cream! Total Disclosed Funding: $6.6M.

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

APRIL 16, 2018

On those content-filled pages were advertisements hoping to catch the consumer’s eye, build a brand and influence a purchase. About every seven or so minutes, there was a commercial break in which ads were inserted with the same ambition — build a brand and drive a buy. In July 2017, business data enabler Domo reported that 2.5

Google 121

Google Data social media Branding 121

PYMNTS

OCTOBER 20, 2017

Despite the fears of some, several hoteliers have decided to give it a try over the past year, including some of the bigger name brands. Aloft Hotel — Boston Seaport & Santa Clara, California. Last December, 10 rooms at the Aloft Hotel in Boston’s Seaport got smart. Pacifica Hotels — Santa Barbara & Los Angeles.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

CB Insights

SEPTEMBER 26, 2018

To serve those core areas, Fuse creates products, services, and tools that help solve complex healthcare problems and anticipate future healthcare trends. Notable projects: MedSync Advantage is a web-based tool developed in-house by the Fuse team. Boston Children’s Hospital — Innovation and Digital Health Accelerator (IDHA).

Innovation 73

Innovation Cleveland New York New York City 73

PYMNTS

APRIL 18, 2016

Facebook – through Messenger – is going all in on chatbots as a tool to engage consumers and give businesses new tools to reach them. Hey brand, want a better way to engage with your customer? As Messenger chief David Marcus told The New York Times , “We’re conversational creatures …That’s the way our brain functions.”.

Google 100

Google Mobile Branding Apple 100

NCR

FEBRUARY 23, 2018

This is a message that US banks appear to be hearing loud and clear, at least according to the findings of a recent study by the Federal Reserve Bank of Boston. Google, for example, has recently merged all its mobile wallet and payment offerings into a single brand. 2018 to be a tipping point?

Mobile 72

Mobile US Payments Study 72

CB Insights

DECEMBER 19, 2017

Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then. Additionally, many of these physical retailers have lost the cache they once had as new direct-to-consumer brands with a hyper-focus on specific products have taken off.

Retail 78

Retail Branding Company Capital 78

PYMNTS

MAY 20, 2016

“The idea of curbside pickup is that shoppers are demanding the ability to get purchases however they want and wherever they want,” said Laura Kennedy, director of retail insights at Boston-based Kantar Retail. “A

St. Louis 102

St. Louis Retail Dallas Mobile 102

PYMNTS

SEPTEMBER 3, 2018

This solution will make it easier for receivers in those markets to receive and use funds instantly (via their bank-issued Visa-branded debit card or Visa-branded prepaid card), and senders may choose the option by which to send those funds. All of those transactions will happen in near real time, he explained.

Branding 100

Branding Cards Fraud Marketing 100

PYMNTS

AUGUST 12, 2016

Boston-based venture Flywire was started seven years ago to enable these high value, low transaction volume payments via any payment method to be sent by these families anywhere in the world. Its pitch to the family is to use their local Mastercard branded credit or debit card to make those payments.

Lending 100

Lending Apple Cards Study 100

PYMNTS

JUNE 10, 2016

It’s not called the Passport app; it’s called the Boston app, so allowing the businesses to push their own brand has been a big deal in the past three years. People want to own their brand.”. “White-labelling has been a big thing,” Powers said. “It’s Getting users involved.

Mobile 100

Mobile Payments Training Wisconsin 100

Independent Banker

SEPTEMBER 30, 2021

But for most community banks, building a trustworthy brand isn’t a conscious effort. That’s because the Federal Financial Institutions Examination Council (FFIEC) audits banks annually to determine whether they have proper cybersecurity automation and log management tools, like SIEMs, to mitigate evolving risk. It’s in their DNA.

Community 139

Community Community Bank social media Security 139

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Chime does this already with its SpotMe tool, which allows up to $200 in debit transactions without overdraft fees. These tools are great steps forward, but techies and bankers should be cautious about plug and play promises.

Fintech 147

Fintech Strategy Leadership Lending 147

CB Insights

MARCH 27, 2019

And because it’s so valuable — and not well understood — the scope of exactly what the big tech brands have been collecting is only recently being recognized by the general public. is a Boston-based startup that verifies government-issued IDs for third-party businesses. Confirm.io

Google 76

Google Apple Security Data 76

PYMNTS

OCTOBER 16, 2019

Indeed, the PYMNTS research shows that rewards programs continue to be one of the restaurant industry’s favorite tools to retain customers, with several companies rolling out their first rewards offerings. Boston Market, for instance, is among the restaurant brands making their first forays into loyalty rewards.

Data 134

Data Branding Boston Mobile 134