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Mobile Order-Ahead Sector Goes All-In On AI

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Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. To illustrate how AI adoption is playing out in the field, the November Mobile Order-Ahead Tracker® contains a deep dive on the efforts of the Colorado-based Boston Market chain.

Mobile 289
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Data: Luxury Goods Sales May Drop 35 Pct This Year

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Amid lockdowns and a global economic collapse not seen since the Great Depression, the luxury industry faces a challenge like never before, according to a Bain & Company survey. While accessories have shown the most resilience, the survey found all luxury categories have seen declines.

Data 151
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Future Tech Comes To eCommerce

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Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”. For now the proprietary 3D viewer and CMS enables brands to get onto customers’ screens before manufacturing and allows them to virtually try-on products at home.

Retail 259
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Amazon Pushes Retailers To Same-Day Delivery

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According to the “2017 Digital Commerce Benchmark Survey,” conducted by Boston Retail Partners (BRP), some 65 percent of retailers will offer same-day delivery within the next two years. Unified: Consumers also want a consistent brand experience across devices and channels. As of today (Sept.

Retail 101
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Gap Between In-Store, Online Shrinking

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You have to think of [online and offline] as one store, but that’s a huge investment for brands to join their technologies,” Chris Haines, director of strategy at the eCommerce strategy, design and technology firm Fluid, told eMarketer. Brands are making that investment and it really is paying off.”.

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Opportunity Knocks With Door-To-Door Resurgence

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With direct marketing hit by robocall abuse and the National Do Not Call Registry , direct-to-consumer (D2C) brands and other not-so-usual suspects are looking into and in some cases reinstating door-to-door sales. An Adobe survey found that 42 percent of consumers feel “indifferent” when faced with their inbox.

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Merchants Gone Wild: The Surcharge Edition

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Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. A 2012 survey presented by the U.K. The Ban on the Ban.