PYMNTS

OCTOBER 17, 2017

It’s a hungry brand, gobbling up three different food delivery competitors in the last quarter alone: Boston-based Foodler, Groupon’s OrderUp and most recently, Yelp’s Eat24. Grubhub absorbed 27 of OrderUp’s markets, including Baltimore itself, reported The Baltimore Business Journal. Foodler launched in Boston in 2005.

Baltimore 138

Baltimore Boston Chicago Mobile 138

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

FEBRUARY 20, 2020

Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”. For now the proprietary 3D viewer and CMS enables brands to get onto customers’ screens before manufacturing and allows them to virtually try-on products at home. interactions.

Retail 259

Retail Maine Google Technology 259

PYMNTS

AUGUST 4, 2016

The latest news on mobile payments shows that the big banks are wanting in on the mobile wallet race, but are they already too far back in the pack? Meanwhile, Samsung is tackling the African market ahead of Apple and Android, and Google announces a way to avoid app downloads. Miami Transportation To Offer Mobile Payments.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

JANUARY 23, 2020

Yet the image of the kiosk is unblemished, as self-service is in high demand and expected to be a $31 billion tech market within four years. Others are using self-service and mobile ordering creatively, as a competitive differentiator. Others are using self-service and mobile ordering creatively, as a competitive differentiator.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

SEPTEMBER 19, 2017

In data that will likely surprise anyone who has avidly watched retail over the last few years, the market is trending strongly toward same-day delivery. According to the “2017 Digital Commerce Benchmark Survey,” conducted by Boston Retail Partners (BRP), some 65 percent of retailers will offer same-day delivery within the next two years.

Retail 101

Retail Boston Study Branding 101

PYMNTS

OCTOBER 13, 2016

While mint chocolate chip ice-cream might be the way to a foodie’s heart, MintChip digital currency is not the way to a millennial’s mobile wallet, apparently — at least not in Liberty Village, Toronto. South Korea Is Mega Mobile. Korean consumers see no evil in mobile payments. is that Android mobile users in the U.K.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

JUNE 17, 2019

More than 400 Dunkin’ restaurants throughout New York City’s five boroughs are now offering delivery through Seamless, Grubhub’s New York brand. And there are plans to expand the service to additional markets in the coming months, including Boston, Chicago and Philadelphia. said in a press release. ”

New York City 109

New York City New York Philadelphia Metro 109

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? By Collin Canright. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

JANUARY 18, 2019

With the help of Robomart , a startup based in California, the grocery chain plans to bring produce, convenience items and meal kits to the customers’ doors through roving autonomous mobile stores in the Boston area. In other news, Whole Foods Market is reportedly scrapping its plan to expand its 365 stores.

Retail 129

Retail Branding Arizona United States 129

PYMNTS

FEBRUARY 26, 2019

Caesars Entertainment announced that it has reached an agreement to offer DraftKings , the leading sports-tech entertainment brand in the country, providing market access for its online gaming products. In New Jersey and Mississippi, DraftKings Sportsbook mobile and retail allows players to bet for major U.S. and Australia. .

Online 108

Online Mississippi New Jersey Boston 108

PYMNTS

JUNE 20, 2019

In an era of restaurant technology that provides diners with many choices, mobile order-ahead is more popular than ever with consumers. According to the latest PYMNTS Mobile Order-Ahead Tracker , some estimates peg mobile ordering at 60 percent of all digital food and beverage purchases.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

FEBRUARY 11, 2019

That mindset “is becoming increasingly necessary if retailers want to remain competitive in the market,” the index found. Pharmacy operator CVS , for example, experimented with a program in Boston in which shoppers received free delivery on prescriptions and eCommerce purchases as well as other perks. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

APRIL 8, 2019

When it comes to mobile apps, nearly two in 10 consumers — or 17 percent — say that a large health and beauty retailer has a mobile app and they use it regularly per the PYMNTS Omni Usage Index. Even so, nearly a third — or 32 percent — of consumers were unaware of a mobile app by that kind of retailer.

Retail 152

Retail Oregon New Mexico Mobile 152

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. Most recently, that has included our award-winning 7Rewards loyalty platform, 7NOW on-demand delivery, mobile checkout and now our new cashierless store.”.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JULY 25, 2018

Turns out the online and mobile food ordering business has some hefty tailwinds in place. CFO Adam DeWitt stated new markets, year to date, have reached a count of 70. Amid the headline numbers, the company has noted that average order sizes were up 3 percent year over year, with a boost in mix across all brands served.

Boston 100

Boston Branding Online Regional 100

PYMNTS

JUNE 6, 2019

Pride events can draw hundreds of thousands of people, and many merchants turn out to meet them, but providing goods in such populated settings can be complicated for those that do not have the right mobile point-of-sale (mPOS) setups to make purchasing quick and convenient. Skirting Cash Shortages at Boston Pride.

San Diego 137

San Diego Boston Cards New York 137

PYMNTS

JULY 30, 2019

The company has also expanded Starbucks Delivers with the help of Uber Eats, which is in more than 2,700 stores in 11 markets. More broadly, mobile-order ahead also is gaining more of a role in the QSR world, as PYMNTS research confirms. Mobile represents roughly 60 percent of all digital restaurant orders today. McDonald’s.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

SEPTEMBER 17, 2020

DraftKings already has similar arrangements with three NBA franchises: the Boston Celtics, Indiana Pacers and Philadelphia 76ers. The hat trick right now is to keep fans engaged while the market normalizes. We’re talking about the strengths of virtual teams right now, but this is the current landscape.”. percent over the same period.

Online 168

Online Indiana New York Nevada 168

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location.

Data 100

Data Meeting Company San Francisco 100

PYMNTS

JUNE 9, 2017

It’s got a new mobile app, new theme colors, new payment options and even a new name — the “Kitchen” was added recently to emphasize the quality, healthy ingredients in every meal. But the most important upgrade, according to Rettker, is that the new mobile app continues to put Protein Bar and Kitchen’s most loyal customers first.

social media 109

social media Mobile Boston Payments 109

PYMNTS

JANUARY 27, 2017

Founded in 2012 in Los Angeles, the digital marketing firm works to bridge (hence the name) the gap so that the various communications don’t fall into the void. “We Bridge has a two-tiered approach to cracking the loyalty market: Identify the right targets and then aim wide when approaching on digital channel. Redefining Goals .

Los Angeles 100

Los Angeles social media Retail Marketing 100

PYMNTS

MAY 18, 2017

From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment. . And Boston Dynamics is working on their own robotic delivery system, which it showed off at this past April’s TED 2017 conference. On-Demand Days .

Report 109

Report San Francisco Retail United States 109

PYMNTS

NOVEMBER 3, 2020

Calculating how long lockdown trendlines can continue before plateauing or falling off is now the fixation of most CEOs and CFOs, as they closely watch the progress of market-makers. Big home improvement merchants and brands want to keep people feathering the nest. million from a year earlier. Unmasking What Happened.

Boston 141

Boston Tools Report Branding 141

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). The firms are eyeing a confluence of mobile commerce, digital marketing and ease of payments. We call these companion apps,” he said of the mobile conduits, which are gaining traction and being deployed by Frieden’s firm. “So,

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

FEBRUARY 4, 2019

In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores. Last year, Dollar General rolled out a new mobile app that enables customers to scan and pay for items in the store using their smartphones. From Dollar General to Roche Bros.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

JANUARY 17, 2020

Shoppers can choose from “hundreds of products” like health devices that sync to mobile phones and aromatherapy, among other offerings. According to previous reports, Boston, Dallas-Fort Worth, North Carolina, and Ohio are among the next markets the pharmacy chain is targeting for the growth of HealthHUB in 2020.

Atlanta 131

Atlanta Houston Fort Worth North Carolina 131

PYMNTS

NOVEMBER 11, 2019

Early accounts seem to indicate that the just-launched Apple -branded credit card is finding its way into customers’ hands, and into heavy use. The Apple Card offers users the option to gain 3 percent cash back when paying for Apple products and services and for purchases with Uber, Uber Eats, T-Mobile, Walgreens and Duane Reade.

Apple 101

Apple Massachusetts Data Cards 101

Celent Banking

FEBRUARY 1, 2017

While this makes the category more difficult to judge, it offers immense insight into what’s happening in the market. A number of customer experience submissions this year focus on building out separate digital subsidiary brands within traditional institutions. Brands are similar and products/ services are frequently cross-sold.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. percent more than using a contactless mobile wallet. And therein lies the rub. It’s clear from the data, at least in the U.S.,

Apple 227

Apple Study Innovation Survey 227

PYMNTS

DECEMBER 12, 2019

11), that public pilot officially came to an end, as Penn Station was added to the New York list of MTA stations that enables open payments using network-branded contactless cards. So, when is it coming to Boston?” The goal for Visa was to get 100 million contactless cards into the market by the end of 2019. Yesterday (Dec.

New York 167

New York US Payments Training 167

PYMNTS

DECEMBER 9, 2016

If you can do it better than what’s out there — the whole world can be your market. The teams at Chase Pay and LevelUp, however, realized that though it is a bit counterintuitive on face, building that better mobile payments mousetrap actually isn’t, in the first instance, about the payments. So why the move into QSR from Chase?

Payments 100

Payments Mobile Innovation Boston 100

PYMNTS

JULY 21, 2018

When planning a large-scale marketing push or publicity stunt, it can be easy to overlook the fact that getting attention is hard, and getting positive attention is even harder. And the summer of 2018 has already featured two flashy mass-market promotions that aimed for it, missed and got to watch things go spectacularly awry.

Boston 101

Boston social media National Marketing 101

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). The potential cost of a poor user experience for mobile banking is high.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

JUNE 12, 2018

When Sephora announced the launch of a new 2,000-square-foot concept store in Boston last year , it unveiled a marriage of brick-and-mortar and digital: The store allowed customers the ability to order products in-store from the Sephora website, and it announced same-day pickup through its Sephora app, too.

Retail 109

Retail Examples Boston Mobile 109

PYMNTS

FEBRUARY 3, 2018

The game will be the main event for most people, particularly for fans in Boston and Philadelphia, as both cities are known for being ever so slightly fanatical about their sports teams. [GO Those orders will come in mostly via mobile devices. It’s all hands on deck,” Chapin Hansen, Lyft’s Twin Cities market manager, said. “We

Minneapolis 101

Minneapolis Minnesota Philadelphia Boston 101